Joseph Bruno Plumbing & Heating, Inc.

3.7(
7
)

About us

Joseph Bruno Plumbing and Heating, Inc. A Long Island family business founded in 1972. We take great pride in offering our plumbing services to the Long Island community for over 40 Years! Located: Ronkonkoma, NY 11779 Service: Suffolk and Nassau Counties, Long Island, NY. Licensed. Insured. Bonded. Commercial and Residential Plumbing! Contact us @ 631.737.6263 (Please, No Soliciting!) (Best way of contact is to CALL, we do NOT check e-mail messages, thank you!) * If we miss your call. Please leave a message with your name, phone number, and the issue/question/service you have/require. We will get back to you as soon as we can! Thank you for your patience and business! "Whether you need a simple faucet installation or a complete sewer line replacement, we offer a wide range of residential and commercial plumbing services to meet your needs! We strive to ensure the client receives the very best service! We will provide you with a free consultation to explain all of your available options so you can choose what is right for your home or business." Website: https://josephbrunoplumbing.com/

Business highlights

Emergency services offered
53 years of experience

Services we offer

We offer a wide range of residential and commercial plumbing services to meet your needs! If you would like to know more information please CALL or check out our website. Thank you! https://josephbrunoplumbing.com/

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.77 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
0%
3
14%
2
14%
1
14%
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Showing 1-7 of 7 reviews
Rose R.
Mar 2016
5.0
Yes, I recommend this pro
$500
unknown
Response from Joseph Bruno Plumbing & Heating, Inc.

"Thank you for the review! We are very thankful. Thank you for trusting, Joseph Bruno Plumbing and Heating, Inc."

Rick C.
Jul 2014
1.0
$375
If you like to be overcharged and to deal with people with zero personality, this is your guy. This guy absolutely hates his job.
Tried making small talk with the guy, but he has no people skills whatsoever. He acted like I was annoying him.


Response from Joseph Bruno Plumbing & Heating, Inc.

"Greetings! We apologize for your poor experience. We are under NEW management and welcome you back with open arms if you need any plumbing work done."

Carolee H.
Jun 2014
5.0
Yes, I recommend this pro
$75
unknown
Response from Joseph Bruno Plumbing & Heating, Inc.

"Thank you so much for the review! We appreciate your business! Thank you for trusting, Joseph Bruno Plumbing and Heating, Inc."

Barry D.
May 2012
5.0
Yes, I recommend this pro
He charged only $45 for his visit. With contractors these days, you are scared to see what they charge. He solved our problem very quickly and recommended we get with him in November to replace the equipment.
Peggy J.
Oct 2011
2.0
$500
Joseph Bruno had been the plumber for a general contractor who was working for me, so I asked him to do additional work involving installing a new sink, vanity and toilet to replace existing ones (for aesthetic reasons; the existing ones were working perfectly). All of the necessary plumbing was in place and operable. I paid for and supplied the sink, vanity, and toilet. He stated that the job would take 3 1/2 to 4 hours and that the charge would be $500. I agreed to this based on the time allotment. However, he was in and out of my house in one hour and 20 minutes but still charged me $500! When I asked him for a prorated price, he refused, stating that he charges by the job. Since when do plumbers make $375 an hour? I told this to my general contractor (who is wonderful) and he agreed with me. I feel that I was ripped off and would never use him again!
Response from Joseph Bruno Plumbing & Heating, Inc.

"Greetings! The price we agreed upon was given to you in advance according to our records. We removed the Toilet, Vanity, and Sink and then replaced them with NEW products. We supplied all necessary hardware and fittings. We DO NOT give or have an hourly rate, which is not true. Plumbing is a craft that takes time and patience and it would not make sense to charge an hourly rate. The price given was the price of the entire job, per this job. It is quite unfortunate that we never received a formal complaint until MONTHS later. We take pride in ensuring our clients receive the best service possible. We cannot provide that if there is no proper communication between the client and us. We apologize that you were dissatisfied with your service but welcome you back with open arms!"

Mary G.
Jun 2011
3.0
$8,000
He has no bedside manner. He is a slob. He doesn't take pride in his job. He cut my siding and he cemented it and it is all over the place. The work he did was okay. It is like going to a doctor who has no bedside manner and he had none at all. He was okay in the beginning and he didn't like being bothered with questions or anything. He was a little bit messy. He was really not my style. He cut my siding and he put big blobs of cement to cover it up. I had to have some body chisel out that cement and come and do my siding. He was just a bit of a slob otherwise he did the job. He is a little bit messy. If you want somebody that wouldn't talk and get annoyed when you ask a question then you should go to him. He gets very indignant too. I would never use him again. I had some plumbing problems but I have not called him. I know he has good ratings on Angie's List but I don't know who gave him that. For the most part he did an okay job but for the piece outside and the fact that if you have a question he is not too receptive. He talks to the point and you feel uncomfortable asking him a question. He gets curt right away and gets an attitude right away. He is not personable and he has no personality. His price was pretty good. He did a pretty good job and I think his quality was good except for the fact that he broke my siding. He is professional but he is not personable. He knows what he is doing but he keeps it to himself. He has to work irrespective of whether he hates his job. It feels like he is doing it because he has been doing it for such a long time and not because he likes it. That is what is reflected from him.
Response from Joseph Bruno Plumbing & Heating, Inc.

"Greetings! We hope all is well and we apologize that you were not happy with your service. To protect the homeowner from getting an unexpected oil delivery, we covered the hole, that cut sizing was already there. We completed an entire gas boiler and water heater conversion that day. When we received a call that rainy afternoon that we might have caused a leak we went back immediately to repair the issue. However, when we arrived we found there to be heavy rain leaking into the home from the basement door and NO leak. We did not charge for the visit and apologized for the "complaint". We are currently under new management and welcome you back with open arms!"

Margaret S.
Feb 2011
5.0
Yes, I recommend this pro
$50
We spent about $50 on that work. We continued using him because he has been very honest, very reliable and always on time.
Response from Joseph Bruno Plumbing & Heating, Inc.

"Thank you for your kind words! We take great pride in providing our customers great service. We look forward to hearing from you again!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Joseph Bruno Plumbing & Heating, Inc. is currently rated 3.7 overall out of 5.
Joseph Bruno Plumbing & Heating, Inc. accepts the following forms of payment: CreditCard
Yes, Joseph Bruno Plumbing & Heating, Inc. offers free project estimates.
No, Joseph Bruno Plumbing & Heating, Inc. does not offer eco-friendly accreditations.
No, Joseph Bruno Plumbing & Heating, Inc. does not offer a senior discount.
Yes, Joseph Bruno Plumbing & Heating, Inc. offers emergency services.
No, Joseph Bruno Plumbing & Heating, Inc. does not offer warranties.

Contact Information

100 Breeze Ave, Ronkonkoma, NY 11779

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