Branch Services, Inc. is a full service disaster restoration/environmental services company that performs all phases of restoration, remediation and reconstruction. Handling commercial, industrial and residential business, our primary services include:
Business highlights
50 years of trusted experience
Emergency Services Offered
Services we offer
Fire damage restoration, soot & smoke removal, puffback damage, flooding & water damage restoration, mold remediation, asbestos & lead abatement, oil spill and hazardous material cleanup, construction & renovations.
This is a very good company. The management (Nick, Luke, +) wants and assures delivery of great service. We had years of debris accumulated in the unfinished basement of a home we had just purchased, (fiberglass insulation, nails, bricks, pipes, dirt etc.). The place was spotless upon conclusion. Their team members, from the individuals who physically do the removal, to their management are professional & courteous.
Description of Work: Removal of construction debris
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eileen R.
05/2017
5.0
Very well-would highly recommend.
Description of Work: Basement restoration after flood
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eileen R.
01/2016
5.0
asbestos removal
+ -1 more
unknown
Description of Work: I highly endorse Branch as they were an outstanding contractor. My basement was flooded (water and mud) and I can't give enough kudos for the quality of work performed. Service was performed months ago; don't remember the date nor exact cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Irene G.
12/2015
5.0
asbestos removal
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
patricia B.
09/2015
1.0
They superficially do a fabulous job but within 18 months the mold came back so obviously they didn't solve the source and all the work that they did to solve the source I had to have redone. When the man came in to do it they pointed out all the things the original company did not do correctly.
Description of Work: I used Branch Services for mold remediation.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Branch Services Inc
Dear Mrs. [removed member name]. We are sorry that you feel the Mold Remediation Services we provided to you were less than satisfactory 18 months after work was completed. This is the first time we are hearing about your displeasure and that you had to have another company come in to provide remediation services again. Why didn't you contact us to notify us of this situation? We would have tried to help you in any way we could have. We guarantee all of our workmanship for 3 years, but, with that said, there is no guarantee that ANY contractor can give stating that mold will never grow back. Mold naturally occurs in the environment all of the time. If the conditions are right, it will grow back. The best prevention against mold growing back is to make sure that excess moisture does not exist. You did not hire us to nor did we provide to you any type of permanent dehumidification unit that would constantly combat excessive moisture leading to the regrowth of mold. It would have been nice to have had the opportunity to discuss this matter with you one on one rather than a public forum, accusing us of poor workmanship when we were never even given a chance to try and correct what was wrong. The other contractor you had to hire pointed out all of the things we did wrong?We provided mold remediation services as per the guidelines set forth by the United States E.P.A. Did the contractor that you had to hire provide to you a permanent dehumidification system? If they did not, please be aware, it is very likely that the same thing will happen in another 18 months. Again, we are sorry to hear about your displeasure with our remediation services however, you did not give us the opportunity to examine, inspect or fix the new problem. Giving us an "F" rating is unfair as we had absolutely no knowledge about the re-growth of mold and zero opportunity to fix it.
Edmund Q.
09/2015
5.0
drywall, flooring contractor
+ 0 more
It went extremely well Employees were prompt & polite. They were careful to cut up carpet and remove through basement window rather than drag up through house. They worked very hard to empty & dry out basement.
Description of Work: Cleaned up finished basement after a major flood. Emptied & carted away ruined furnishings, carpeting, sheet rock, molding. Shopvaced water. Used high velocity fans & dehumidifiers to dry out entire basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22,738.65
Marla C.
07/2015
1.0
asbestos removal
+ -1 more
he came took measurements and pictures and said he would e-mail the estimate to me. The estimate was $3500. Got an estimate from JBH environmental,for the same job for $750. JBH came the next week,finished the job in an hour,were very professional and friendly,and left my basement as clean as they found it.
Description of Work: gave estimate for the removal of lining of old boiler with asbestos.
Rating Category
Rating out of 5
value
1.0
responsiveness
4.0
punctuality
5.0
Response from Branch Services Inc
Dear Mr. and Mrs. [Member's name removed], We are sorry to hear that the price of our estimate has caused you to give us an overall rating of “F” on Angie’s List. We’d like to take this opportunity to clarify what our $3,500.00 estimate was inclusive of. Abating a boiler jacket over 10 square feet (which was your situation) requires asbestos abatement contractors to adhere to the following New York State Department of Labor Asbestos Abatement Regulations: • Construct a decontamination unit where workers and tools are decontaminated. • Construct a tent utilizing two layers of six mill polyethylene around the abatement area. • Installation of Negative Air Filtration Units which are vented to the outside. • Remove asbestos materials utilizing wet methods. Clean work area and apply encapsulant. • Wait a mandatory 12 hours waiting/settling period and for the work area to dry. • Air monitoring – Air Monitoring is required during the entire duration of abatement and also at the end for final clearance testing. The tent and decontamination area cannot be taken down until satisfactory air levels are achieved. Air tests usually take 6-12 hours to receive as they need to be taken to a laboratory and read under a microscope. It would be challenging to complete this project in one hour adhering to all applicable laws and regulations. A project such as this, in which we would abate in strict accordance with the New York State Department of Labor Regulations, would take about a day and a half to complete. If you would like to learn more about New York State Asbestos Abatement Regulations, please contact the Asbestos Control Bureau at 212.775.3532. If you would like to understand the rules and regulations governing abatement of asbestos materials in the State of New York, reference Part 56 of Title 12 of the Official Compilation of Codes, Rules and Regulations of the State of New York; please click on this link https://labor.ny.gov/workerprotection/safetyhealth/Links/CR56.htm
Geraldine C.
04/2015
4.0
drywall, flooring contractor
+ 0 more
Representative came by to assess and I received an estimate shortly thereafter. Went with another outfit.
Description of Work: They gave me an estimate for mold remediation services as well as other services (Sheetrock, painting, carpet cleaning, molding installation).
Rating Category
Rating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0
$10,200
Paul G.
04/2015
5.0
asbestos removal
+ -1 more
unknown
Description of Work: Fearing the appearance of black mold in some of the flooring of our American Legion building, I called Branch Services to ask them to come and check it out. Richard arrived right on time the very next day and inspected the areas of concern. To our delight, the discoloration turned out to be something far more benign and did not require remediation. Richard was professional, cheerful and very reassuring. There was no charge for the visit. My highest recommendation!
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frances F.
11/2014
5.0
drywall
+ -1 more
Rich Miller was extremely is to work with during the estimate phase for damage from whirlpool leak in upstairs bathroom. He and his coordinator, Jennifer, were accommodating to my schedule and needs. We were very satisfied with the the two men who performed the drywall repairs and painting who were very conscientious, professional and tidy.
Description of Work: Drywall repair and painting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$2,900
Eileen R.
09/2014
5.0
.
Description of Work: I would highly recommend Branch for a home restoration. After the Aug. 13th storm, I had 7 inches of rain and mud in my finished basement. Branch had a crew at my home for 3 days. They did a fantastic job in cleaning the basement and were tireless in their efforts to restoring the basement. All personnel were dedicated, courteous and took pride in their work. I highly recommend Branch Services and appreciate their work ethic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Rex R.
09/2014
5.0
Worked for two weeks with a crew of 4 to 6 folks. Everyone was responsive and considerate.
Description of Work: Gutted house after massive water damage. Removed moisture from remaining structure. Worked in detail with insurance company to itemize the claim.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40,000
Lisa K.
08/2014
5.0
Branch Services is highly recommended. They are the only company I would choose to work with at this time. You will receive an honest estimate, quality work at a fair and reasonable cost.
Description of Work: From the onset the Branch Service representatives were ethical, honest, professional and caring. They only suggested work that was necessary and their fees were fair and reasonable. They are extremely loyal to their customers and are very available for any questions or concerns as they arise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Branch Services Inc
Thank you so much for the wonderful review. We apprecite it very much. We value each and every one of our customers and will always treat them with the honesty, integrity, and respect they deserve. Thank you for choosing Branch Services. If you should ever require our services again, please do not hesitate to contact us. We are always avilable and ready to help.
James S.
04/2014
5.0
asbestos removal
+ -1 more
Professional, performed service as described.
Description of Work: Removal of asbestos from pipes in basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Shaun Z.
03/2014
5.0
I was very satisfied with the work provided to me by Branch Services Inc.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Peter M.
02/2014
5.0
Customer service rep Chris went above and beyond doing follow up off the job while sick. Was not inexpensive, but others were more and quality was very good.
Description of Work: Mold remediation in basement and work went very well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Response from Branch Services Inc
Thank you very much for such a wonderful review. We are very happy to hear that you were pleased with the services you received. Please do not hesitate to contact us should you require our services again. Thank you!!!
patricia B.
10/2013
5.0
drywall, electrician, flooring contractor, lighting, plumbing, home remodeling
+ 4 more
Branch Services removed all wallboard from the bathroom walls, ceiling and all bathroom fixtures. They cleaned all mold and refreshed the environment. They installed new walls, flooring and ceiling, all new bathroom fixtures, including toilet, tub, shower stall, vanity and double sinks. They also did electrical work, including hi hats, a shower light and a heavier exhaust fan. We provided the fixtures and they provided all other materials and all labor. This project went better than any home project I have undertaken in the past and I have redone a kitchen and three bathrooms at other times. Everyone involved in the project was outstanding. They were always pleasant and courteous, appeared on time, worked hard, cleaned up after each day and stuck to the agreed schedule for completion of each step. Chris, the company coordinator was very professional and provided us with everything we expected at the highest standards.
Description of Work: Demolition, mold removal, removal of all debris and rebuilding of bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,100
Response from Branch Services Inc
Thank you so much for such a positive review. We make every effort to make sure our customers receive the highest quality of work and customer service. Please do not hesitate to contact us should you ever need our services again. We are here to help and happy to do so. Have a wonderful holiday season!
Donna D.
10/2013
5.0
They were very professional and on time for the appointment. The prices were reasonable. They did all the work to my satisfaction. I was very happy with their available, they were able to come out right away. They really responded to me quickly to my requests.
Description of Work: They did some mold remediation and mold removal in the den. They did scrubbing and used the negative air machine. They also sprayed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Branch Services Inc
Thank you so much for such a great review. We make every effort to provide the best customer service possible. We are very happy to hear that you were pleased with the quality of our services and fair pricing. Please do not hesitate to contact us should you require our services again. Thank you!!!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Asbestos Removal,
Drywall,
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Plumbing,
Lighting,
Electrical,
Mold Testing & Remediation,
Interior Painting,
Water & Smoke Damage,
Excavating
FAQ
Branch Services Inc is currently rated 4.7 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Branch Services Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Branch Services Inc does not offer free project estimates.
Branch Services Inc offers the following services: Fire damage restoration, soot & smoke removal, puffback damage, flooding & water damage restoration, mold remediation, asbestos & lead abatement, oil spill and hazardous material cleanup, construction & renovations.