Advanced Chimney Inc
About us
Additional email - [email protected]. Family owned & operated. Cost is determined by the job. Additional phone - (800) 914-3303.
Business highlights
Services we offer
Cleanings of oil, gas heating system chimney flues & wood burning.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 65% | ||
| 13% | ||
| 8% | ||
| 7% | ||
| 7% |
The cleaning went fine, it was after that was the problem.
Of course after the cleaning they say, this and that needs replacing, and gives me a 4,000 dollar estimate. The estimate was to replace a liner, and extend the chimney. I then get a sales call saying that I am going to harm my family because of carbon monoxide poising and after I said no, he was still very pushy and kept giving me the scare tactic. Now after 2 years, I still get a monthly call saying they are reducing the cost estimate. I answer once in awhile and say no thanks, to please stop calling me, but that doesn't do anything. They still call. I have about 6 numbers on my reject list, but they keep using different numbers.
I STRONGLY recommend NOT calling Advanced Chimney for any service, because even if it is a simple cleaning, they use that as an in and try to scam you on other 'so called' repairs.
They did the work, but got soot on the carpets and told me that we needed a special lining installed in our flue that costs $2,500!! Then manager called me days later to tell me how important this was... total attempt at an upsell! They did offer to come back and clean the carpets but I had had enough and didn't want to deal with them anymore.
I will hire to the more expensive, but reputable local company next time -- not worth the hassle and aggravation.
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What was a positive, they were responsive to getting out to my home to quote, and did get a "custom" job done in three days. However, they needed a $1,500 deposit on the spot (when they gave the estimate) and really pressured me, as they basically made it urgent, and no time to comparison shop, get a second opinion. The $2,410.90 was paid on install. Overall, I never got a good explanation of what exactly they were even going to do, and the only written document I got was a handwritten slip after the job was fully paid, which looked like a restaurant check. I can only assume that I got taken advantage of, and hope that someone who reads this review will at least get a real world experience point of view. Since then, I've been told several times I probably wasted a lot of money.
some issue with the chimney. They said it was unsafe and needed to be
repaired. The connection to the boiler was repaired and then they said
it need a new sleeve in the chimney. We at first agreed to have it done
at what seemed to be a fair price but we then realized it would be too
much of a burden at that time so on the very next morning we canclled
the job. We are still waiting for the refund of our deposit, which was
actually fully charged on our credit card.
Licensing
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