Accelerated Heating & Cooling

Everything was terrific. We called over the weekend, it wasn't an emergency, so they sent a tech first thing Monday morning. He figured out what was wrong, I received a proposal, they ordered the part. The distributor made a mistake with the part quote and order, and the tech saw that when he went to pick it up. They were able to pick up the correct part at a different distributor, and the part was significantly cheaper. They didn't have to tell me, they could have pocketed the extra money, but instead they shared the details with me and my repair was less than half of what was originally quoted. That's how they build long term trust and relationships. I'd recommend them without hesitation.

I had multiple service calls from accelerated over the years. One instance was to simply replace the filters on aprilaires. They told me they needed to be replaced ... there was NOTHING wrong with the original units. Then I had an air handler and separate AC unit THAT WAS IN PERFECT condition ... but really not powerful enough for the space it was supposed to be servicing. So they convinced me to spend approx $9,000.00 to replace them with a new set up. I asked them to set those units aside as I planned to use them in another area of the home that was much smaller and required far less power. Right after their visit ... I began having excessive attic heat problem. I went to the attic to find that the MOTOR to my solar attic fan had been stolen I called them when the heating was out ... they told me the nest thermostat had been "incorrectly installed" ... THEY had installed them!!!! They CHARGED me to fix the problem ... I let it slide. Then I called them back to re install the old air handler and ac unit in the new space and they told me again to buy a new one.. for $10,000. They told me the older units were 'obsolete'. I called another ac company to come out and get another opinion. That company SHOWED me that the units had been disassembled and valuable components were missing! They were unusable!!! They had stolen the parts. I was extremely upset to find that a company I had trusted explicitly with not only my home but also a commercial building that I own ... had been so dishonest ... not just once but multiple times. Years ago, This company had the utmost integrity. I'm not sure what's going on there but I would never use them again

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Excellent service.