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Approved Pro
Approved Pro

Carpet Doctor

4.6(
170
)
Water Removal Recovery Service, Carpet Repair, Refasten, or Stretch, Carpet - Repair, Refasten, or Stretch- For Business,

About us

Carpet Doctor will help improve the overall look and environment of your property's interior with our full line of services. Since 1972, we have specialized in residential and commercial carpet installation and repair, carpet and upholstery cleaning, tile and grout cleaning, and disaster damage restoration. All of our technicians are certified, screened and trained to provide you with first-class service, using only the latest proven techniques to achieve the very best results possible. Having served this community for 40 plus years as a family owned business, we've had the privilege of building long term relationships with both residential and commercial clientele. See for yourself why we are considered one the best cleaning companies in the Central New York area.

Business highlights

Emergency services offered
47 years of experience

Services we offer

Carpet Repair & Carpet Re-Stretching / Min. Charge $175.00 - 225.00, Fire, Water & Smoke Damage Restoration / Requires on Site Estimate, Residential / Commercial Carpet & Upholstery Cleaning / Min Charge $125.00, Tile & Grout Cleaning / Min Charge $150.00

Amenities

Emergency Services

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.6170 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
13%
3
4%
2
3%
1
2%
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Filter reviews by service

Showing 1-25 of 170 reviews
Laura K.
Oct 2025
5.0
Carpet Repair, Refasten, or Stretch
Honest and professional
Tami S.
Oct 2025
5.0
Carpet Repair, Refasten, or Stretch
$175
They did an amazing job with my carpet, I was very happy with their service and their professionalism. I had to reschedule a couple of times and they had no issues with that either. Very patient and concerned with customer satisfaction. I would recommend them!
Jim P.
Sep 2025
5.0
Carpet Repair, Refasten, or Stretch
Dave, the owner, was very agreeable and pleasant to deal with, scheduling the work according to my time frame. His employees did a great job stretching carpeting as well as shampooing and were also pleasant to deal with. The carpet was steam cleaned with a very powerful suction extracting years of accumulated dirt out of the carpet. Much better than any portable hand operated unit could ever do. As another carpet cleaning company told me, make sure the company is experienced and works out of a truck for the cleaning. Carpet Doctor is the best!
Janice G.
Aug 2025
5.0
Carpet Repair, Refasten, or Stretch
Very nice and professional, highly recommend
David W.
Nov 2024
2.0
$150
One of the cleaners moved a TV console table and broke off one of the legs. The owner was contacted by phone about the incident, and he stated that they would send someone to fix the table. No one ever showed up. I had another person fix the break.
Christine S.
Sep 2024
5.0
Yes, I recommend this pro
$230
Requested capet traffic area cleaned 3 rooms , hall , and stairs.....Very Professional , Finished project was as promised from the beginning to the end...... I would recommend them to anyone and would call them again without a doubt............
Kris G.
Apr 2024
5.0
Water Removal Recovery Service
Yes, I recommend this pro
So glad they were able to get the job done in the quickest way possible. They worked for hours until our emergency was over and then some.
Sherwin P.
Dec 2023
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$635
Excellent work with fast response
Robert F.
Nov 2023
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$180
Professionals all the way
Albert D.
Oct 2023
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
They know what they were doing,price was good
Leslie B.
Aug 2023
4.0
I needed furniture moved. There were 2 people scheduled. Only one came. He did an ok job, but very little furniture got moved. Took about 4 hours.
Mike L.
May 2023
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$350
Good service. They arrived on time and did an excellent job.
Annette B.
Mar 2023
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$420
David the owner came to stretch a carpet in the bedroom and also to replace a carpet on the landing. He also had to replace some tacking. David is a very pleasant man to work with. The job was completed to my utmost satisfaction. The carpet stretching was superb and the replacement carpet that he placed on the landing looked fabulous. He had to do some special work where the carpet met the bathroom tile and I must say that it looks amazing. He didn't use any of those ugly gold strips that you see where carpet seams meet; the transitions were perfect. He is a craftsman in his profession. And the price was exactly right. I highly recommend David and his company for any carpeting needs.
Sarah M.
Mar 2023
4.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$275
The owner (I think) who came by the first time was great, but a different fella came by to do the work and was ... less professional. He got the job done (patching carpet dogs chewed up) though not exactly as the owner described, but still a great improvement upon it's condition before. Carpet has been patched for slightly under the price the internet told me to expect so ultimately 4stars.
Denise O.
Mar 2023
5.0
Yes, I recommend this pro
$305
He did a great job! ! Took his time and made my sofas look brand new!
Patrick K.
Sep 2022
4.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
N/a
Sandy H.
Jun 2022
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$650
Project repaired..stretched carpet in 4 rooms and hallway. Amazing job. Extremely friendly and professional. Definitely recommend them. Sandy
Marianne B.
Oct 2021
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Easy to work with. Did a great job.
Rosario M.
Aug 2021
3.5
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$275
They did not arrive as scheduled. Were to arrive at 9-10 AM. Called them,was told they had schedule for 10-11 AM ,but were behind schedule.They finally arrived at 1:30 PM.
Sandra S.
Jun 2021
5.0
Yes, I recommend this pro
Extremely friendly and competent.
Ronald C.
Jun 2021
5.0
Yes, I recommend this pro
$290
Everything went well. The owner was very easy to work with. They showed up when scheduled
Virginia S.
Jun 2021
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$250
Carpet Doctor does his work well. Great job!
Lynn B.
May 2021
3.5
Carpet Repair, Refasten, or Stretch
Just too chatty... took too long to do the job!
Larry K.
Mar 2021
5.0
Yes, I recommend this pro
Great Job!
Sabdra H.
Mar 2021
5.0
Yes, I recommend this pro
$170
My furniture was cleaned in a professional manner and my input and preferences were implemented. Very happy with the results!
...
Showing 1-25 of 170

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Carpet Doctor is currently rated 4.6 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Carpet Doctor accepts the following forms of payment: CreditCard

No, Carpet Doctor does not offer free project estimates.

No, Carpet Doctor does not offer eco-friendly accreditations.

No, Carpet Doctor does not offer a senior discount.

Yes, Carpet Doctor offers emergency services.

Yes, Carpet Doctor offers warranties.