Long Island HVAC

where do i start .. from a good company being honorable 7 years ago to a shady sketchy company... called the owner RAY recently as my minisplit crashed and died asked if he could come and replace it if i got a new one he said yes he would schedual it ... in conversation all they were to do was replace inside unit outside unit and recharge and be gone/done.. they showed up LATE they chose on their own to rip out the entire system and rewire it leaving holes in the siding that was not discussed (meanwhile i was here on site and so was family member that could call me and facetime if there was a concern) they route the drain line over a casement window as opposed to running it to the drain that was there so now i have possibly water damage issues called the owner he said they told him i told them what to do which was NOT the case (on video) they left a wire hanging out exposed to elements for no reason at all the owner comes by a few days later to 'fix' the issue says not fixing it

Ray was friendly and very professional and you can tell immediately that he was very customer oriented. As far as prices go, he was more than fair compared to the other bids. As a matter of fact I expanded the scope of his work to include a new water heater too. All the equipment supplied was 100% new, still in the factory cartons and the installation work was TOP QUALITY. Ray not only sold me the job but he did the installation too. He and partner Ken, and their assistant (3 man crew total) worked very professionally and effectively. Needless to say I HIGHLY RECOMMEND THEM.

He was professional & reasonably priced. I would definitley call on him again or refer him to somebody else.