At Ease Pools
About us
Pool openings ,closings , repairs , vacs
Business highlights
19 years of experience
Services we offer
Pool & spa repair.
Amenities
Free Estimates
Yes
Reviews
4.419 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 74% | ||
| 11% | ||
| 5% | ||
| 5% | ||
| 5% |
Showing 1-19 of 19 reviews
Liv Z.
Aug 2019
Pool pump died right before we went away in the middle of the hot summer when we were about to go away and our regular pool guy was going away too! Adrian was a godsend! He advised me what to get, where to get the pump the cheapest, and came in a couple of days to install it. If it wasn't for him, our pool would have gone black in a matter of days! So glad we found him and will definitely use him again.
John P.
Oct 2017
I most certainly would use them again.
Milagros F.
Aug 2016
Excellant!! Adrian arrived when he said he would be there. He explained how he would service the pool and an estimated time when he would be finished. He did exactly what he had informed me he would do when he arrived at my house. He was polite, knowledgable and reasonably priced.
MICHAEL R.
Jan 2016
unknown
Cheryl C.
Oct 2014
unknown
Charleen S.
Apr 2012
all work done in a timely fashion very satisfied with Adrian and his helper
Shawn A.
Aug 2011
I was very disappointed with their work and I still don't understand how how they were paid to maintain the pool and left it in such poor condition.
I no longer use them and I wouldn't recommend them.
Nicole H.
Jul 2011
Have had other companies do openings, was not impressed. Not bad, but not impressed. Price was slightly slower than other companies, but work was minimal. Did NOTHING wrong, just minimal.
Charleen S.
Jun 2011
Excellent, Adrian was on time explained what he would do and let me know if I had any problems. Adrian folded cover put it in my shed he had taken my filter out of shed and everthing for me went smooth. He now has me as a lifetime client for all my pool needs.
Jennifer G.
Aug 2010
He did a good job at a fair price.
Mazda R.
Jun 2010
He complained about everything when he opened the pool. He wasn't clean. For power vacing he sent one guy who overcharged me. Other companies send two guys. It goes faster with two but it's to their advantage to send one guy because they charge by the hour.
Response from At Ease Pools
"The pool wasn't open for three years prior to us getting there. Not to mention you had a mesh Loop lock cover,so off course when we opened the pool it was in very bad shape from all the previous years . I told you from the beginning it was going to take hours off power vacs to get it clean, and also informed you that if I have to guys doing it was going to cost more hourly then if I have one guy there . You wanted to pay less so I left one guy ! What did you expect ? And as far as Me not being clean ,let me ask you a question? If you cleaned filters and open pools all day ,how CLEAN would you look by the end of the day?"
Kathleen H.
Jan 2010
As usual, he was professional, courteous and efficient. We have always been satisfied when Adrian services our pool. He teaches us something new every time which helps us maintain our pool during the season.
James B.
Nov 2009
We are new homeowners and needed to have the pool serviced and checked before the winter. Adrian from At Ease provided prompt response, telephone confirmation, and prompt arrival at the appointed time. As we are first time pool owners, he provided information regarding the maintenance of the pool, and respectful of our many other expenses, led us in the most economical direction. Adrian and his assistant were both professional and courteous, and will definitely be called upon again in the spring.
Trisha C.
Oct 2009
Well, I'm happy with the job.
Marylee A.
Jul 2009
I called; very upset. The previous company were not helping us at all; charging us; but dragged out the problem for 3 weeks. Adrian and his helper Patrick, came that day; diagnosed the problem; and started work that very same day. They are receptive to phone messages; always return phone calls; and are fair, helpful and professional. They really know their business.
GLORIA P.
Aug 2008
He is very good. His personality and his expertise are great. He came on time and brought a helper. The price he quoted me was exactly what I paid.
JANE B.
May 2008
Arrived at 10 am May 27,2008. Got right to work. He instructed me in proper maintenance of filter and told me what problems could arise in the future. He is very knowledgeable and takes great care in his work . His prices were the best out of the three quotes I received. He only charges 130.00 to open or close, 45.00 to clean filter and 50.00 to power vac the pool. Will be calling him for all my pool needs.
Kathleen H.
May 2008
Adrian called in March, as promised, to schedule pool opening. Appointment made for May 1. He called a few days in advance to confirm appointment date and time. On the 1st, he called when he was on his way to us. He opened pool ($130.00), looked over the filter, etc. and gave us advice as to how to patch a filter seam leak and noted we might have to replace the pump, but not yet. We asked him to come back to power vacuum the pool, which he did on May 6 (again, on time, with advance call). For this service he charges $50 per hour. He was thorough and also brushed the pool. He never stopped working.
Kathleen H.
Oct 2007
He and his co-worker were on time and got right to work. He was professional, efficient and friendly. We needed to replace two "gizmos"; he had one in his truck and installed it at no extra cost. He also waited patiently while we went to buy another. We are new pool owners and had many questions; many probably naive. He was patient and advised us without judgment and guided us as to what we might need to buy in the future, but is not necessary now. He services Suffolk and Nassau Counties in NY and is licensed and insured.
Licensing
State Contractor License Requirements
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FAQ
At Ease Pools is currently rated 4.4 overall out of 5.
Yes, At Ease Pools offers free project estimates.
No, At Ease Pools does not offer eco-friendly accreditations.
No, At Ease Pools does not offer a senior discount.
No, At Ease Pools does not offer emergency services.
No, At Ease Pools does not offer warranties.