U-Haul Moving & Storage Of Rockville Centre

The good news was the employees were pleasant and the equipment was well designed. The bad news is the steering wheel shook continually between 45 and 60 mph. The really bad news and the reason I will never use another U-Haul product or service again is on the cost. It cost me $ 435.96 for the use of the vehicle for one day and 170.4 miles! That is a one day rental picked-up and returned to the Rockville Centre facility. The truck was lightly packed. Almost half the truck was taken up by three light weight residential grade steel shelves lying on their sides, since I had a last minute second truck available. Nothing was packet on top of each other in this residential move (home to self-storage). Sunrise Highway which took me there and back is on the south shore of Long Island. This is a glacial outwash plain; that means the road is flat very flat. There are therefore no hills to burn gas or put me into the red zone. I was told that I would be paying for mileage and gas. I was not told that the mileage charge would be $1.59 per mile or that the truck would only get 7.21 miles per gallon. That meant it used $ 94.02 worth of gas! The Valero station I used is either the cheapest gasoline or within two cents of the best in the area. In fact I was told at the time of rental that the estimate of $198.87 was most likely high. The advertised rental price of $29.95 is clearly misleading. I suspect the proper term is bait and switch.