GAROFALO PIANO SVC

Mr. Garafolo made the appointment in a short time frame. He arrived on time. His dress and mannerism were very professional.He was very polite and very knowledgeable. Did his job in a reasonable time frame. The piano required special care and Mr. Garofolo gave it all TLCthat it needed.

Old world professionalism. Appears to work from home as I got family on phone and he could not get on phone. He called back icily and came by promptly at planned time. He spent a long time- several hours doing the service.

All went excellent.  See above.

Service went well. Once he arrived, he got right to work. He corrected the sticking keys and fine tuned the piano.

unknown

I use him because the pitch is perfect and he gets the touch really nice. My daughter also use them. She was actually given an old one of great quality but in terrible repair and he got it very, very good and in very good playing condition. He is very responsive because if you call him, you should get a voice mail saying that he will call you back. He checks on with me once a year to see if I need the piano tuned. He is on schedule and time. He is a member of the trade organization.