Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

SERVPRO of SW Monroe County

Carpet Cleaning, Water & Smoke Damage, General Remodeling

About us

ADDITIONAL NAMES, SERVPRO SOUTHWEST AND SERVPRO WEST.

Services we offer

RESIDENTIAL AND COMMERCIAL RESTORATION: FIRE, SMOKE, & SOOT, WATER REMOVAL & DEHUMIDIFICATION, MOLD MITIGATION & REMEDIATION, CATASTROPHIC STORM RESPONSE, MOVE OUTS & CONTENTS RESTORATION, ELECTRONIC EQUIPMENT, CONTENTS CLAIM INVENTORY SERVICE. CLEANING: AIR DUCTS & HVAC, BIOHAZARD, CRIME SCENE, & VANDALISM, CARPET & UPHOLSTERY, DRAPES & BLINDS, CEILINGS & WALLS, ARTWORK & BOOKS AND DEODORIZATION.

Reviews

5.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-7 of 7 reviews

Marilyn H.
04/2018
5.0
ServPro was amazing with prompt and courteous service. Greg was the person who worked with us, and we were very pleased with all of his service. They also provided packing material when we had to pack up the kitchen. When we needed extra boxes, they were at our house within an hour. The work was billed directly to our insurance company, and we did not even see a bill.
Description of Work: A pipe broke in our upstairs bathroom, and it flooded the bathroom and the kitchen below. We needed help getting the house dried out before reconstruction. We also had treatment against mold.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LIZ B.
06/2015
5.0
unknown
Description of Work: Inspected attic for mold. Advised getting a new roof instead of mold remediation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$96

Sheryl C.
10/2014
5.0
unknown
Description of Work: We had a sewer back up into our basement, and, um, crap all over the floor. These guys had our basement clean enough to eat off the floor in one day. They left giant sized dehumidifiers to dry it out afterwards, and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Steven P.
02/2012
5.0
They did a great job. They were very professional.
Description of Work: I had them come in a clean the house after a house fire. They did the entire downstairs. Not all of the upstairs had damage.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry B.
08/2010
5.0
Totally professional. They contacted me an hour after claim was filed, did a preliminary assessment within 3 hours and began the drying operation the next morning. I was thoroughly impressed. I believe this is the best service I have ever experienced.
Description of Work: Water leak in basement. Servpro dried out the basement, removed the damaged flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

VALERIE P.
08/2006
5.0
carpet cleaners
  + -1 more
The people from ServPro that removed and returned the rugs were more than considerate. They repeatedly asked if there was more that they could do for me to make sure that I was satisfied. They went out of their way.
Description of Work: I hired ServPro to clean rugs. They came out to get the rugs and professionally cleaned them at their business.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

08/2006
5.0
The drain backed up on New Year's Eve. Servpro was here two hours after I called them. They cleaned up the water in five hours and made my soiled wool rug look new again. They also offered emotional support. That makes a big difference. Thank you.
Description of Work: The storm drain backed up in the basement on a cold winter night leaving 6 inches of water on the floor. I called Servpro to clean up the water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

    Contact information

    1520 EMERSON ST, Rochester, NY 14606

    www.servproswmonroecounty.com

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Water & Smoke Damage,
    General Remodeling

    FAQ

    SERVPRO of SW Monroe County is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: Closed

    Tuesday: Closed

    Wednesday: Closed

    Thursday: Closed

    Friday: Closed

    Saturday: Closed

    No, SERVPRO of SW Monroe County does not offer free project estimates.
    No, SERVPRO of SW Monroe County does not offer eco-friendly accreditations.
    No, SERVPRO of SW Monroe County does not offer a senior discount.
    No, SERVPRO of SW Monroe County does not offer emergency services.
    No, SERVPRO of SW Monroe County does not offer warranties.
    SERVPRO of SW Monroe County offers the following services: RESIDENTIAL AND COMMERCIAL RESTORATION: FIRE, SMOKE, & SOOT, WATER REMOVAL & DEHUMIDIFICATION, MOLD MITIGATION & REMEDIATION, CATASTROPHIC STORM RESPONSE, MOVE OUTS & CONTENTS RESTORATION, ELECTRONIC EQUIPMENT, CONTENTS CLAIM INVENTORY SERVICE. CLEANING: AIR DUCTS & HVAC, BIOHAZARD, CRIME SCENE, & VANDALISM, CARPET & UPHOLSTERY, DRAPES & BLINDS, CEILINGS & WALLS, ARTWORK & BOOKS AND DEODORIZATION.

    Contact information

    1520 EMERSON ST, Rochester, NY 14606

    www.servproswmonroecounty.com

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed