Sears

It was a bit expensive but the work was good.

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have that capability but have no I can not say enough about the lack of knowledge of the store personal, the online chat or phone service. Someone in Sears made this decision to offer new tractor models this year. Some on line reviews state that your old attachments should work with the new models but no one is owning up. Sears advertises that these models have that capability but can not match it up with a new part number.
I can not buy a new lawn tractor without this info. Sears seams to really not care. Yes, I even tried the CEO route that is blocked from input as well.
I only buy from Sears when the discount is right. I have had problems with the Sears card and am know having problems with the Shopyourway as well. I bought an item 5 years ago and they had my e-mail address.
I can not link my Sears Card with the Shopyourway because the the now have a 16 digit code number that I never got, and I have to know to get my rewards. Good Grief Charlie Brown. If I ran my business like this I would have been shot.
Seriously, I have know idea how I can get any of this resolved.
I posted this to make other consumers aware!

Our refrigerator broke and we had a service contract on it and they gave us permission to go pick on a new one, within the same range. They salesman, the one we usually use probably for over 20 years. He replaced it. They salesman over there in the compliance department was Mike Sullivan. He really helped us out a lot. This salesman was extremely helpful and he was very thoughtful. My wife has a few physical problems, we both are in our mid 60s, so he ran over and got chairs for us. Their delivery service really sucked. The delivery guys when the delivered on Monday they cracked a piece of molding on the stairs. I put some touch up paint on it and I complained about it and he said he would come back that afternoon, but he never came back. The salesman looked like a very sincere person. We have bought lots of things through the years and when we find a sales person like him, we like to stick with him. He approached and asked if he could help us. He was very polite. They do get a small commission, but because it was an exchange he could not make a lot of money.

I'm very satisfied with Sears products, salesman and services.

Terrific experience. Just wanted my carpets to be clean as I was having people (and toddlers) over for the holidays. I expected to have to replace the carpet but just wanted it sanitary but knew the stains would probably not come out as 2 other companies including Stanley Steamer were unable to remove the spots. WELL EVERY SPOT CAME UP AND THE RUG DID NOT HAVE TO BE REPLACED AFTER ALLand gt; I HIGHLY RECOMMEND THEMand gt;

My appointment had to be changed to another day because the Sears truck was out of order and they rescheduled the appointment for the next morning. My husband took care of the situation and they arrived as scheduled the next day and performed the service requested. When I arrived home I was dsturbed by the way the carpet looked. I thought maybe it appeared soiled because it was still damp but there were little or no changes when the carpet dried. I resolved that I would have to get the carpets clean again in the near future.

Scheduling online was easy and I received two follow-up calls. One on the day I requested the appointment and the other on the day of service at which time the tech gave me a window of time when he and his partner would arrive.
Upon arrival and inspection of my furniture, the tech explained that all of the stains on my love seat might not come out because the material was delicate and they could not use a lot of water on it. I was okay with that because it's an informal piece which is on an enclosed porch. The main thing was to clean the last couple of years worth of dust and smells off of it because it had been stored in a garage. This they did, and they also cleaned my other chair which did not offer the same type of challenges.
Service took about twenty minutes, and I was satisfied with the results.

We requested that Sears come out and clean both our Dryer and Air Ducts. We were told by Sears that they don't perform this service in Webster. They serviced a neighbor earlier this year, but she bought her dryer from Sears.

Confirmed appointment by phone, showed up on time and did a great job. Also, they didn't try to sell me something extra after they did the job. The price they advertised was the price I paid.