Ridgemont Animal Hospital

I gave a 1 star because 0 wasn't an option. I had an emergency visit with a friends dog that had an eye injury. RIDGEMONT ANIMAL VET HOSPITAL. Never been here but was the close to her home. The worst place ever I would take an animal. A doctor (never caught the name but was an older male with a slight stutter (no disrespect) informed me the there was probable eye damage and it would have to be remove. He said he charges from $1200-$1500 to remove the eye. I stated she's not my dog I can't make that decision and stated I can authorize pain & swelling decisions. That doctor said he can give her pain meds. I proceeded to call my friend and repeated what was said. She said she'd gone to Brockport Animal Hospital before take her there....I told them I was taking the dog there. I wanted pain meds until I got there, that "doctor" said there would be a fee but he would do it. I didn't give a rats behind what the fee was, just give it to her. 3-4 mins later no one was at the desk, I started to yell out that I was leaving and then someone appeared and told me the pain meds were a control substance and the needed more information. I said I'm leaving and drove to BROCKPORT ANIMAL HOSPITAL. When I got there they took the dog immediately. Shortly there after I was brought in and was informed that the Doctor did not see any permanent damage to the eye, the retina was still attached and believed the swelling of inner eye lid (after being properly placed back in & sewn shut for 5 days) will help heel the eye. So from a 5 min console totally $1500. This ended up being a 10 min console that ended up costing $360. YOU BE THE JUDGE. ALL ANIMALS, WHEN IT COMES TO PERTAINING TO COST TO HEAl, GET A SECOND OPINION. And just to clarify, the cost wasn't the issue, it was my gut feeling. I called my friend back and told her to never to go there, I wouldn't trust this doctor to trim my dogs nails. -Since I've written this review I have since learned that that doctor at Ridgemont doesn't accept payment plans, so if you can't afford to pay he will euthanize your animal. UPDATE: This dog has completely recovered, no scars and has no vision issues....she can see out of the eye just like she could before.

.

No delays. The examine went smoothly.

They were very welcoming. The place was very clean. They checked her out and then I left her from Fri. morning to Tues. afternoon. I am very happy and would do it again.

Dr. Grewal never makes you feel rushed and always answers any questions you have (I brought a list with me!). My dog is healthy and happy and loves going to visit the vet.

We called Dr. Houska's office the day we adopted our chocolate lab. His office scheduled us to come in the very next day for an exam, vaccinations and to treat worms. Dr. Houska took plenty of time with us to discuss what to expect from our new dog, offered tips on his care and referrals for obedience. Since then we bring our dog and cat to Ridgemont Animal hospital for all their care and for boarding. Our only complain about the office has been that they tend to run late. We typically take the last appointment of the day, so we know it's a common problem.

I think they have a nice clean place. They have also performed surgery on our dog and are equipped for anything or any type of emergency. The price is $150 an hour, which is a little high I think. I will say though they have kept our dog healthy and that is what matters.