Automotive, Performance and custom fabrication shop for the import market located in Rochester, New York. We specialize in Nissan and Honda's but know our way around everything else too. Everything from general repair/maintenance to engine builds and swaps to custom parts and accessories for your car, we do it ALL.
Business highlights
17 years of trusted experience
Services we offer
All general automotive repair on any vehicle, including inspections, brakes, tires, alignments, suspension, timing belts, alignments, aftermarket parts installation, etc.
GO SOMEWHERE ELSE!! I could sit here and write an hour long review but I promise you, I'm only writing this review so this doesn't happen to someone else. I am not angry, nor do I have any ill will towards anyone working at this place. All I can say is I felt defeated today! The owner treated me terrible. I went in here for a diagnostic for a suspected transmission issue (this was a second opinion, also diagnosed by another shop). Not only did they not properly diagnose my issue, they performed a motor mount repair and cleaned the throttle body. (I approved, because they said it could be the cause and it was not safe to drive otherwise). When I got my car back, not only was my transmission concerns never addressed or fixed, but now my car is WORSE. It's surging, high rpms, high idle, hard shifting, automatically going into cruise control, and more. I will be taking them to court but please don't make this review be in vein, these people charged me $500+ during a pandemic to make my car worse than it was, then the owner laughed in my face and told me to go screw myself and called the police on me. I am a God fearing man, I promise you I am not upset about any money, I believe that these people will reap what they sow, a hundred times over. I will end this by saying that, if I had done something to these people in the past or offended them, then I would understand this treatment, but I've spent thousands of dollars in repairs at this shop, so there's no reason. I am a young african american man, and I'm not saying that race was a factor here, I say that only in case it was(please don't let that affect your judgement). The owner of this shop should be ashamed of himself, as a person, he owes me nothing, but he has to answer to God! And if you've read this far, I apologize for the length, and have a blessed day.
Description of Work: Transmission Diagnostic
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
PJ O.
07/2016
5.0
auto repair
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Peter O.
04/2016
5.0
auto repair
 + -1 more
.
Description of Work: I've used REDi Imports for at least 8 years. Always prompt, honest and ethical service at a reasonable price.
Rating Category
Rating out of 5
Yes, I recommend this pro
Peter O.
04/2016
5.0
auto repair
 + -1 more
unknown
Description of Work: REDi Imports consistently provides honest, quality services at reasonable prices. Highly recommended.
Rating Category
Rating out of 5
Yes, I recommend this pro
Glenn C.
01/2016
5.0
auto repair
 + -1 more
They were honest, thorough and reasonably priced
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Mary Anne S.
01/2015
5.0
auto repair
 + -1 more
Perfectly smooth. I go to Red I Imports for all of my automotive needs. From simple oil changes to complicated engine repairs, Ryan and his crew can fix anything. They are professional and the prices are very reasonable. In cases of urgency they can usually fit you into their schedule right away. Ryan always answers all of my questions in detail and explains exactly what is needed. He is courteous and genuinely cares about making sure my vehicles are in excellent condition and safe to drive. I am so happy to have an auto service shop that is honest and reliable.
Description of Work: oil change, new exhaust, new tie rods, new emergency brake , alignment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Eric T.
09/2013
5.0
auto repair
 + -1 more
Great work, as usual. REDI IMPORTS is fast, honest, and dependable.
Description of Work: New Brakes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$502.6
Response from REDi Imports
Thank you for your kind words and we're happy we could provide timely repairs for your vehicle. Please let us know if there is anything we can help you with in the future!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Inspections,
Natural Gas Lines,
Auto Tires,
Auto Mufflers
FAQ
REDi Imports is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
REDi Imports accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, REDi Imports does not offer free project estimates.
No, REDi Imports does not offer a senior discount.
No, REDi Imports does not offer emergency services.
Yes, REDi Imports offers warranties.
REDi Imports offers the following services: All general automotive repair on any vehicle, including inspections, brakes, tires, alignments, suspension, timing belts, alignments, aftermarket parts installation, etc.