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Rainbow Restoration

Carpet Cleaning, Air Duct Cleaning, House Cleaning,

About us

Whether facing water, fire, smoke or mold damage, people need help and they need it fast. Home and business owners facing water, fire, smoke or mold damage expect fast, reliable and professional help. For thirty years they’ve turned to the restoration and cleaning experts at Rainbow International. With hundreds of rapid response emergency service locations across the United States and Canada, Rainbow International provides the assistance you need, when you need it. Here is what you can expect from Rainbow International restoration services specialists: Polite and clean-cut, with a friendly smile and attitude Honest, dependable and always working with your best interest in mind Knowledgeable and trained in the latest restoration and cleaning techniques and equipment IICRC certified in water restoration Drug and background checked Professionally attired with a personal I.D. badge Uses a Rainbow floor mat to wipe his feet Wears waterproof shoe protectors in your home or business to keep things clean Thoroughly explains the restoration process and welcomes your questions Takes photos - before, during and after Provides you with full documentation and job scope before any work starts Waits for your approval to begin the job Cleans up after the job is done - as if he was never there Welcomes your feedback and offers you an opportunity to give it through a survey.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Restoration: Water Mitigation Fire & Smoke Damage Restoration Mold Remediation Full Service Reconstruction Carpet & Cleaning Services: Spot, Stain & Odor Removal Air Duct Cleaning Content Inventory & Pack-Out Crawl Space Mold Remediation

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

5.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-10 of 10 reviews

Barbara M.
07/2017
5.0
very pleased
Description of Work: dry basement carpeting from water heater leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Marlene B.
03/2016
5.0
Very professional and efficient. I would definaetly use again.
Description of Work: Measured/inspected for water damage. Set up fans to dry impacted areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Wendy V.
11/2015
5.0
carpet cleaners
  + -1 more
They were fantastic! My insurance company contacted them for me and they were at my house within a day. the equipment needed to run for a few days. they stayed in touch, and even stopped over to check on things. they told me the whole process so i knew what was going on. very professional, punctual, and all around great company. would definitly use them again, but hopefully i don't have to. :)
Description of Work: They dried out my son's bedroom, bathroom and lower bathroom and laundry room after my shower pipe burst

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom S.
07/2015
5.0
unknown
Description of Work: Mold remediation in my attic. They came and sprayed first eliminating about 80% of the mold staining then came back a week later and painted the areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Louis Z.
03/2015
5.0
air duct cleaning, carpet cleaners, concrete repair, house cleaning
  + 2 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim M.
02/2014
5.0
concrete repair
  + -1 more
They were upfront and they were on time. The project was done according to the time they said it would be done.
Description of Work: I used Rainbow Restoration to repair my garage with tree damage.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria S.
04/2013
5.0
These people were amazing. We had a bad house fire and were recommended to us. They came so quickly after I called--the same day. They came with a truck and supplies and were ready to work! They were kind and understanding. They told me what they were going to do, explained how it all worked and then followed through. Everything was cleaned the best that it could be and everything we were able to salvage was treated with the utmost care. They even delivered our salvaged items to our new house. Everything from pictures to photos to books to tables, couches, bedroom furniture was wrapped and packed with kid gloves--both when leaving the burned house and when they delivered after the cleaning. They were so, so pleasant and kind to us. I can't say that enough times. Of course this was an emotional time for us and they treated us like family. And in the end, their final price came in lower than their bid. No one will be able to restore our home to the way it was before the fire, but the folks at Rainbow did the most of anyone to help. They are so careful with their work that EVERY piece that they cleaned came back with a tag signed by the person who did that item. How many companies are willing to do that?
Description of Work: We had a fairly significant house fire and lost many of our belongings and the remainder were severely damaged. The team from Rochester Rainbow International came to the house, explained what they could and could not accomplish and set right to work doing just that. They carefully removed salvageable items from our home and took it all to their facility where they worked their magic, then carefully packed and delivered the items back to us. They cleaned using traditional methods and some very state-of-the art methods. Most of our belongings were also ozoned to remove odors. An amazing process!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Elizabeth T.
09/2012
5.0
air duct cleaning, carpet cleaners, house cleaning
  + 1 more
Ranbow Int. arrived within 45 min. of my call to insurance. They were thorough and went to work immediately explaining in detail hat (and why) they were doing.
Description of Work: We had a major leak from 3rd floor bathroom. The water rained the floor, ceiling in dad's room & ceiling & wall in living room. Walls and floors were dried out and i small rug cleaned.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eileen P.
12/2011
5.0
carpet cleaners
  + -1 more
I think he told me that the job is very small and he wasn't interested. It was a small job and he didn't want to do it. He was fine. He recommended somebody else who came over to do the job. He came when he was supposed to come and his professionalism was fine. If I really have water damage in the future then I would call him.
Description of Work: Rainbow International just gave an estimate about a month ago for carpet cleaning.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Norman B.
04/2010
5.0
carpet cleaners
  + -1 more
They moved furniture/etc. to dry part of basement, lifted carpeting and placed dehumidifiers and fans to dry out the basement for 3 days. Afterwards, they reinstalled the carpeting and thoroughly cleaned and sanitized the carpet. Furniture/etc was then repositioned and things look great!
Description of Work: After we had a basement flood due to sump pump failure, Rainbow came out, provided an estimate, and proceeded to clean up and dry out the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

    Contact information

    22 Flint Street, Rochester, NY 14608

    http://www.rainbowintl.com/monroecounty

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Air Duct Cleaning,
    House Cleaning,
    Concrete Pouring and Repair,
    Mold Testing & Remediation,
    Sewer Cleaning,
    Water & Smoke Damage,
    Upholstery Cleaning,
    Lawn and Yard Work,
    Heating and Air Conditioning

    FAQ

    Rainbow Restoration is currently rated 5 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    Rainbow Restoration accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Rainbow Restoration offers free project estimates.
    No, Rainbow Restoration does not offer eco-friendly accreditations.
    No, Rainbow Restoration does not offer a senior discount.
    Yes, Rainbow Restoration offers emergency services.
    No, Rainbow Restoration does not offer warranties.
    Rainbow Restoration offers the following services: Restoration: Water Mitigation Fire & Smoke Damage Restoration Mold Remediation Full Service Reconstruction Carpet & Cleaning Services: Spot, Stain & Odor Removal Air Duct Cleaning Content Inventory & Pack-Out Crawl Space Mold Remediation
    Ask for details.

    Contact information

    22 Flint Street, Rochester, NY 14608

    http://www.rainbowintl.com/monroecounty

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM