Prime Lawn & Snow
About us
Landscape company offering residential and commercial work.
Business highlights
Services we offer
Driveway, Residential & commercial lawn mowing, aeration & plowing., lawn rolling, parking lot sealing, spring and fall cleanups
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 0% | ||
| 33% | ||
| 0% | ||
| 33% | ||
| 33% |
Prime Lawn has done a terrible job for the 2014-2015 season. I was referred to them by another customer (who is also upset with their service this year). I called their office twice on 1/30/15 around 2:04 pm because my driveway still was not plowed. I received a Magic Jack error message--so I obviously couldn't get through to them. I then created a FB post on my page and also on the Prime Lawn (which has now been deleted) which included a picture of my driveway not being plowed. I did say that their service sucks (1/30/14 was my breaking point with their terrible service) and I did say that if anyone knew Matt Reis (the owner) to have him call me. My driveway was plowed sometime between 3:15-3:45pm. At 7:24pm, I received the following FB message from Matt Reis:
"Since you have decided my company is so bad that you needed to put us on blast we are canceling your contract. What you did is the same as excessive calls. If you would have called the office they would have explained 2 trucks went down and we fell behind but instead you needed to be Internet tough guy.find another company. Funny thing is our mutual friends all told me your known as doing this. Sad way for your friends to think of you."
He then blocked me from responding to him and he then slandered me on his personal page (I have the screen shots from people who sent them to me) calling me an "internet tough guy", "p****" and "r*****". I tried his business line again and left him a voicemail message to please call me. No one from Prime has returned my message and they have basically stole my money because they are now refusing to provide any service at all.
Please do not do business with Prime at all--they majority of the positive reviews are friends and family who have ranked him up. Prime has also deleted every single negative complaint (but I have screen shots proving that their are several unsatisfied customers).
Matt Reis has also told some people that he has sold Prime and that he will be done in April. He might have done that to avoid lawsuits and bad publicity. Keep an eye out for the name Matt Reis and avoid any business that he is a part of.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.