Palm Painting When Quality Matters

Steven Luxnor of Palm Painting claimed to have been educated at a German Tech. high school specifically for painting and wallpapering. He assured us we would have a perfect job. Instead, we watched in horror as wallpaper was dug and scraped off the wall, leaving pits and scars in the wallboard. Mr. Luxnor assured us these would be patched and invisible before painting, but we now have a painted, pitted, scarred hall. In the kitchen. he left pieces of paper on the soffits and painted over them--a mess my husband worked for hours repairing with a razor and paint. The baseboards were never completely painted; he left about a 1/4 inch at the bottom of each one, but he managed to get blobs of paint on the carpet in several rooms. He did not see the problems but came back once to touch-up baseboards. The thing is, he seemed touchy and angry at our complaints, and we were frankly a bit frightened of his behavior. We have repaired as well as we can, and have to wait for the money for new carpeting sometime in the future. This was a horrible experience. We did not see him advertising all summer, so we thought he had changed professions or moved, but he is advertising again and, now that I belong to Angie's List, i thought I should share the experience with others.