
Miracle Method of Cleveland
About us
Miracle Method of Rochester. We have 9 full-time technicians. We have a process that is very unique from other refinishing companies. We even refinish tile floors in commercial settings! Hundreds of apartment complexes, schools, and hotels around the country have enjoyed the benefits of our amazing refinishing technology. If you have Ugly tile, tubs showers or countertops we have a inexpensive option for you.
Business highlights
Services we offer
Ceramic Tile Floors & Walls, Kitchen & Bathroom Countertops. Epoxy Flooring - Garage & Basement, Refinishing & Repair - Bathtub
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
76% | ||
11% | ||
5% | ||
0% | ||
8% |
"Miracle Method holds the professionalism of our work at the utmost importance. We have been in business for many years and have hundreds of satisfied customers. Miracle Method takes claims like the one [Memberβs name removed] has seriously. [Memberβs name removed], you had been contacted before October 23rd as several texts took place between you and our salesman (not owner) after business hours. We had offered to address your issues; however, we requested that you be present at the completion of our work to make sure you are satisfied. We were directed to work your painter, which means other contractors were or could have been at this job site at the same time. Any number of things could have disrupted the caulking, such as movement in your tub. The caulking breaking away is a problem and though caulking is not covered under our warranty we are willing to come back and fix it for you. You do have an oversized gab between tub and tile which dictates more caulk is needed or grout to fill gap in parts of your surround. As for the pictures you sent to us, some pictures look like there were color differences and others look like the color white was fine, indicating a lighting difference. We can color match to any Sherwin Williams catalog of colors but that is an extra charge and decided ahead of time. Even with a color match it is not 100% guaranteed. Thank you for voicing your concerns and we hope to work with you on a resolution. Scott Allis"
promptly returned to address a minor problem.
"Dear [member name removed] I thank you for your constructive criticism, we will try to do better in explaining about the sink, most times we do mask up to the sink. This eliminates joint between the sink and the counter, but if you are planning to replace the sink in near future then it is best to remove it. The first tech that came out I have terminated because of the job he did not do as he was trained to do. I am happy that my lead tech was able to solve the problem, but am sorry to hear that there are streaks this should not have happened. Let me know when you are ready to have that taken care of and we will schedule at your convenience to fix this. I do appreciate your understanding with the first tech and these comments are what I use to try to improve my company. Scott Allis Owner"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.