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Magic Broom Cleaning

About us

We offer superb custom tailored cleaning services for your home, office, storage space and more. Owned and operated by Jonell Pitts and assisted by trusted affiliate contractors as needed. Fully insured. Very professional experienced and friendly! I, Jonell, have been cleaning professionally since 1995 and I continue to study and learn the best and safest methods to clean all surfaces in modern and antique homes. My team has training in proper chemical usage and technique to ensure efficiency and proper care for all things most important to you. *We also squeeze out stagnant water from children's bath toys, vacuum pet beds and empty the crumbs out of your toaster!!* No job too big or too small. I guarantee you will be pleased with our work- or I will refund your money!

Business highlights

12 years of experience

Services we offer

Detail cleaning of everything- Magic Broom specialty! Regular weekly/bi-weekly cleans, Mother in Law visit emergency cleans, avoid eviction super clean of hoarded place, cabinet cleaning and shining, garage/basement cleaning/organizing, hand wash cleaning of delicate trinkets, light carpet steam cleaning, shower glass restoration, stainless steel restoration..more! I will find a cleaning solution for anything!, until I get a bigger car), windows -(you provide ladder for tall outside ones

Accepted Payment Methods

  • CreditCard
Reviews
3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Showing 1-2 of 2 reviews
Laura R.
Apr 2017
5.0
Yes, I recommend this pro
Jonelle and her team have cleaned my house for the past couple of years. She was just here today and works so very hard to deliver an outstanding service. She is committed to cleaning every inch of your home, moving furniture, cleaning under cushions, cleaning light fixtures and even inside the microwave. She is someone that you can truly trust to be in your home. I really appreciate how she researches different techniques and products as she strives to be as efficient as possible. My house always feels brand new when she is done and she stands by her work to be sure that I am 100% satisfied before they leave. Thanks for the great job, Jonelle!!!
Response from Magic Broom Cleaning
"Thank you [Member Name Removed]! I appreciate you taking the time to write this review. Let's get that price to an A! We'll figure it out next clean! I think this is an important thing to discuss for sure."

Leroy C.
Dec 2016
1.0
$350
She did tell me she had experience cleaning this. She needs more experience providing a realistic quote. Because she quoted me a low price and the job ended up taking twice as much time as she originally quoted me. She did a really good job cleaning the bathroom. She took the job knowing that she was working other jobs at the same time, so my job couldn't get finished because she was working on another job. She didn't tell me she was fitting me in when she took the job. So I ended up having to waste a whole week waiting for her to complete a job that should've taken only one day. She never finished the work. She was working on other jobs and had some family issues and was stressed out. I told her not to worry about it and that I would finish the job myself. I owed her money and called her and spoke to her and she said she would meet me and call me to get paid. She has not called me back in two weeks, so I am concerned about her. I am happy to pay because she put in the hours and the hard work. I owe her money, but she is not calling me back.
Response from Magic Broom Cleaning
"[Member Name Removed]! I am just seeing this review and noticed the same one on another site. I must explain here, to any concerned citizens, that the 2 reviews and prices stated were from the same client and the first price was original quote, and the second INCLUDED the first price, so the entire job was priced at $410. The downfall for us at this job was the painting of the basement floor. after using floor machine, vacuuming 3 times, and mopping twice, the floor was yet crumbly and pieces of the floor were getting stuck on the paint rollers throughout the job and it became torturous. I do not paint, and I made it clear, but I wanted to help him. The cost of the job came to be $100. I did agree to give big discount on the job, from $410 to $230, because it was foolish of me to attempt the painting of the basement floor. We did an immaculate cleaning of the entire home. Immaculate. [Member Name Removed], I did have a phone malfunction, and have not been able to contact you regarding the outstanding balance for the cleaning. I will call soon as I found the original note you gave to me, recently! It would be greatly appreciated if you could affirm my statement, here, and "grade" the cleaning portion of this job as you actually believed it to be. I will never take on another basement painting job again. For any of you still reading this- If you are in need of cleaning of the highest standard, please feel free to call us. You can see many more reviews on our facebook page- https://www.facebook.com/MagicBroomCleaningService/?ref=page_internal I can assure you, that we do clean like no other. 100% satisfaction guaranteed or it's free! [Member Name Removed]! I'm going to fly over on my broom! lol."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Magic Broom Cleaning is currently rated 3.0 overall out of 5.

Magic Broom Cleaning accepts the following forms of payment: CreditCard

No, Magic Broom Cleaning does not offer free project estimates.

No, Magic Broom Cleaning does not offer eco-friendly accreditations.

No, Magic Broom Cleaning does not offer a senior discount.

No, Magic Broom Cleaning does not offer emergency services.

No, Magic Broom Cleaning does not offer warranties.