Approved Pro
Loyalty Heating & Cooling
Central Humidifier Service, Gas Furnace / Forced Air Heating System Repair Service, Electric Furnace or Forced Air Heating System Repair Service,
About us
LOYALTY HEATING & COOLING. Servicing all Residential/Commercial makes and models for over 25 years! We Service and Install a large variety of equipment. Including: Furnaces, Boilers, Hot Water Heaters, Air Conditioning Units, Heat Pumps, Sump Pumps, Humidifiers, Media Air Cleaners, UV-Lights, Duct Cleaning and Sanitizing. We also Service Vented Gas Fireplaces, Vent-Free Gas Fireplaces, Gas Logs, Last but not least you can also contact us to Service your Stand-By Generator! Please contact us for all of your home comfort needs! "We'll Treat You Like Royalty" (585)202-7238
Business highlights
Emergency services offered
28 years of experience
Services we offer
Aprilaire Humidifiers & Air Cleaners, Heating/Cooling/Plumbing/Electrical, Service Repair, Maintenance, Sales & Installation, Servicing: Furnaces, Boilers, A/C, Heat Pumps, Water Heaters, Gas Fireplaces, Chimney Sweeps, Sump Pumps & Standby-Generators , Water Heaters: Bradford White, A.O. Smith, Navien & Rinnai
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6284 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 61% | ||
| 7% | ||
| 1% | ||
| 1% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 284 reviews
Richie H.
Mar 2023
Louis and the members of his installation team, especially Rob, were timely, thorough, and very professional. They know what they are doing and do it very well. They left to area spotless.
Richie H.
Nov 2021
Lou was an excellent technician with years of experience. He was upfront about what needed to be done, was thorough and left the area clean as if he had never been there. I highly recommend his company.
Response from Loyalty Heating & Cooling
"There is nothing better than making new customers but even better friends!"
Martin H.
Oct 2021
Great job
Jay O.
Dec 2020
Showed up prompt, got tight to work. Great work ethic and great overall service. Would and will highly recommend .
Lynn B.
Jul 2020
Caryl C.
Jul 2020
Lou was timely and professional. He worked till we were completely satisfied!!
Carlos A.
Jul 2020
The appointment was originally set up for Monday when I made the emergency request on Friday afternoon, no later than 15 minutes after submitting for the quote, louis called and came to get my A/C running again until we got the parts to fix it. Great service and I will definitely go back to him.
Ron E.
Jul 2020
Gave prompt same day service Very professional Followed all Covid protocols Did great work
Rich T.
Jul 2020
Louis was very professional, efficient, and honest. I will use him for all of my AC/ heating needs.
Eliot K.
May 2020
Loyalty Heating has been my HVAC tech. company for several years. I like having an annual maintenance contract for cleaning and servicing of my furnace every January and my A/C system every May. They also do the cleaning and servicing of my gas fireplace. I've been consistently pleased with their service. I highly recommend them.
Response from Loyalty Heating & Cooling
"It has always been a pleasure, we are glad we can be there for you and your family!"
August W.
May 2020
Personable and honest service
Nancy M.
Apr 2020
Lou is great and knowledgeable in what he does. The prices were reasonable and affordable! My house is so warm and cozy! Thanks Lou for your service.
Response from Loyalty Heating & Cooling
"Thanks for giving your feedback. We are glad we could get you all fixed up. Call us anytime!"
Kathryn E.
Mar 2020
Lou has been our HVAC contractor since we moved into our house in 2015. He and his team recently replaced the water heater and furnace, installed a traditional central AC unit as well as 3 ductless heating/AC units. It was a huge job and they had the equipment here within a few days. It took them less time than I thought, and they did an amazing job! We are very happy with the work and the price and Lou walked us through everything and answered all our questions. He is very knowledgeable and easy to work with. We will definitely only be calling Lou in the future.
Response from Loyalty Heating & Cooling
"Thank you for taking the time to rate our company. We really appreciate it! We are here for you anytime you need us. Thanks again, Lou C."
Martin R.
Mar 2020
Both gentlemen were there the morning I called, worked hard, and made my experience easy and simple. Would definetly recommend them again
Lou F.
Jan 2020
Very friendly. Did an excellent job cleaning my gas fireplace. Cleaned up after himself.
Amy C.
Jan 2020
We used them for a repair in October. We used them today for a reinstallation of our gas fireplace after it had to be removed due to a beehive. They were on time, knowledgeable and professional. We are having them back for routine service in the fall.
David C.
Jan 2020
Kenneth F.
Nov 2019
He was great. Friendly explained everything and showed us proper operating.
Tom P.
Nov 2019
Did a great job, got the gas fireplace working in short time and very pleasant. Would have him back.
Andrew F.
Nov 2019
Gas Furnace / Forced Air Heating System Repair Service
I called, they came shortly after, appreciate the response time. Also, service tech (Lou) answered all questions and concerns I had regarding issue. Finally, technician provided myself with proactive tips in effort to prevent issue from happening again.
Tricia C.
Nov 2019
Loyalty Heating and Cooling did a great job identifying what needed to be done, finding the right parts to fix our gas fireplace, cleaning it and putting it to rights. Lou was very helpful, professional, and we were pleased with the job. well done! We will definitely use their services again. Hi Sam!
Rachael W.
Nov 2019
Absolutely amazing customer service. I needed a new motor for my furnace. Lou came and fixed it super quick. I end d up having another issue and he came back. He showed me how to temporarily fix the issue if it happened again and he said he would look into a permanent solution. Sure enough he called the next day with the answer. He stopped by the next time he was n the area which was only a few days later and fixed the issue. Instead of trying to just fix something he got the answer he really needed saving me a ton of money. Super nice guy.
Response from Loyalty Heating & Cooling
"We are always up for the challenge! It was our pleasure! Glad we could help! Thank you, Lou C."
Vonnie A.
Nov 2019
Lou was excellent keeping us updated on his arrival time. Did a very thorough job. Was very conscientious about leaving his work area clean. We are very happy with the service he provided and will use his services again!!
Response from Loyalty Heating & Cooling
"Glad we could help out! Thank you, Lou C."
Kyle H.
Nov 2019
Electric Furnace or Forced Air Heating System Repair Service
n/a
Laura V.
Nov 2019
Gas Furnace / Forced Air Heating System Repair Service
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Loyalty Heating & Cooling is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: 8:00 AM - 12:00 PM
Sunday: Closed
Loyalty Heating & Cooling accepts the following forms of payment: CreditCard
No, Loyalty Heating & Cooling does not offer free project estimates.
No, Loyalty Heating & Cooling does not offer eco-friendly accreditations.
No, Loyalty Heating & Cooling does not offer a senior discount.
Yes, Loyalty Heating & Cooling offers emergency services.
Yes, Loyalty Heating & Cooling offers warranties.