JRM Construction

3.3(
6
)

About us

Hardwood and laminate flooring installation. Military Discount-10%

Business highlights

32 years of experience

Services we offer

Estimate and installation.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.36 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
17%
2
0%
1
33%
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Showing 1-6 of 6 reviews
Brigid H.
Jan 2025
5.0
Yes, I recommend this pro
Hands down- would hire John Marcello again! From start to finish, John was professional and communicative. Wonderful quality work!
Macie S.
Sep 2017
5.0
Yes, I recommend this pro
Beautiful job. John is very professional. Cost was right in my budget. John wanted to make sure I got the best quality flooring installed which I appreciated. Would recommend to anyone.
Tim B.
Oct 2014
1.0
$4,500
Estimate came to be $4500  Shop around this estimate seemed high.  We asked for a second estimate for just three bedrooms and we never received the estimate.  I guess there was not enough profit for John to take the job.  He is too busy taking his son to hockey practice to give us the revised estimate.    There is a $ 3.00 per square ft charge for the work.  There is an additional charge for cutting around corners and heating vents.
Response from JRM Construction

"I provided the customer with an estimate that was priced at 2.60 a square foot not 3.00 a square foot. The estimate did include additional charges for cutting around multiple doorways and corners as well as installing a new nosing,shoe molding and removing all existing carpet. This estimate also included redoing the entire staircase with new one piece stair treads and risers. Yes I did fail to get back to the customer with a revised estimate. My father was in hospice during this time frame and did pass away which did cause my business to suffer some. For that I apologize! As far as taking my son to hockey practice and games! Yes I am busy with that and I will never regret it. I have a wife with MS and two active teenagers so I do whatever it takes. If the customer had children he might have a better understanding of what it takes to raise a family. I have been running a successful flooring business for many years and have 100's of extremely satisfied customers who would be more than happy to give me a reference. I just wish people were honest when doing these negative reviews!"

Holly A.
Jun 2014
1.0
$2,600
He installed it, and that day we saw gaps. In the future, we found out there was milling problems that the contractor did (not from the company who made the product.) The day they were pointed out, he told my daughter to fill it in with some kind of putty. After a lot of details of thing happening, a Quest flooring inspector was called in to look at the job. He said that they floor was to be done without gaps or milling problems, but both were problems in the installation. There were a couple other small problems that needed to fixed as well. I had 3 people come in to look at it, repair it and give me an estimate. The middle price estimate was $3598.93 and NOBODY (out of the 3 people I called) was willing to fix the gaps without total replacement. There has been phone calls and emails through the companies as well as John Marcello. The offer was $500 or he would come in and try and fix it, but he already tried to fill it with the putty. Whatever the putty was, it had shriveled by the time the flooring inspector came.
Clinton B.
Apr 2013
3.0
$2,500
Slow to quote and kept delaying the install.
Then after quote was accepted, he had forgottent to include all the trim.  Another $400+. To his credit, he did the floor demo in the laundry room for free.  I know he felt bad about forgetting.
Punctual and professional.  Cleaned up everyday.
Job was done 99% but when came back to finish molding around vent, did not bevel like all the other molding.  Looks bad and in a very visible spot.  Also used a board that came with a lifted corner and used in the center of walking path.  And too much trouble to replace.
Quality was ok overall.
Still wouldn't use JRM again.
Amy S.
Mar 2013
5.0
Yes, I recommend this pro
$2,500
It was a great experience - one I was dreading but John and his crew did a great job.  They thoroughly cleaned the work area everyday before leaving so we could still use all areas of our home during installation.  We are beyond pleased with the outcome.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

JRM Construction is currently rated 3.3 overall out of 5.
JRM Construction accepts the following forms of payment: CreditCard
Yes, JRM Construction offers free project estimates.
No, JRM Construction does not offer eco-friendly accreditations.
No, JRM Construction does not offer a senior discount.
No, JRM Construction does not offer emergency services.
No, JRM Construction does not offer warranties.

Contact Information

81 Apollo Dr, Rochester, NY 14626

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