Called Joe's Moving Company for a quote to move a two bedroom room, was told it would be 4-5 hours and maximum of ~$800. Day of the move the movers show up and begin to move. Firstly, the movers and I go over our inventory to confirm everything was accurate, and it all checked out according to the estimate. They began moving. The one gentleman was in his senior years and had been talking about how he has a bad hip and was exhausted for most of the move, so due to that he spent a majority of his time in the truck moving everything around. The second gentleman did a majority of the moving, however he did not use a dolly and every time he asked for assistance from the senior man he was told "he will be there in a minute." For reference, it took them 4 hours just to dismantle the bed frame. The woman was the only good part, she moved the 30 boxes and did mild heavy lifting, which seemed fine to me. Here's where things get terrible: The one gentleman not in the truck, decided to move my dryer from the basement to get ready to put on the truck. Because the senior man was still in the truck, he decided to do it solely with a dolly and no covers or protection. He essentially dragged by dryer up the stairs, causing damage to my apartment, and completely scratching my glass dryer door. Then they began to say "it was not us" but thankfully I had before and after pictures to prove they were and they admitted to it. Next the only man decided to use my apartment restroom, come to find out he smoked in the bathroom, causing major smell in the bathroom that was not easy to get rid of, and proceeded to trash his cigar in the trash bag. The entire time the two men were going back and forth, becoming more and more hostile to each other that it got to a point where I did not know what to do and just tried to calm the situation down. Finally when they were done with my apartment, the said they will "meet us at the new house". They were gone for a whole hour, ignoring calls to confirm if they knew where they were going. Once they got there I asked if they got lost and they said the got lunch, which was totally fine with me, but I wanted to make sure they knew how to get here. It was a 6 mile distance between the old and new place, so I was concerned. Now when they start moving stuff in, the senior gentleman again is just in the truck, along with the woman while the other guy is throwing boxes into our living room haphazardly. We asked if they could be moved into their appropriate rooms, but was told they are "movers, not designers". Again the senior man assembled our bed frame in just under 3 hours. We noticed there were scuffs and damage to our bed frame, since we saw them literally throw the boards onto our driveway. After everything is said and done, it was over 9 hours later, and I was told the total bill: ~$1500, including their hour lunch break. I paid so they would leave my house, however I attempted to call Joe to see if we could negotiate the total bill, but no answer. After unpacking my boxes, I found that a couple of my items were missing, my apple HomePod and my apple AirPods Pro. We told them not to touch our HomePods as we were going to move them, and my AirPods were in a box by my nightstand. After investigating on the "find my phone" app on my iPhone, I found out that my items were actually TAKEN. Now I finally called Joe again to see if I could get a response, and to summarize this is how they said they would "make it right". 1. buying me a new HomePod (have yet to receive) 2. Refunding me 30 minutes for their lunch (Again they were gone for an hour) That's it. The original estimate of my intact stuff I went over with sales individual stated 4-5 hours MAXIMUM total of ~$800. In short, my stuff was stolen, my property damaged, and totally bait and switched on price. I will be see...