JAG Construction
About us
Our company has been proudly serving the Greater Rochester Area for over thirty years. We have the ability to fully deliver and complete our projects in a timely manner - We have 5 Spray foam rigs, making it possible to meet all construction schedules, by either splitting up the crews or using more than 1 rig on larger jobs - We employ 7 men that are able to spray and run a spray foam rigs - Support staff for breakdowns or surprise issues, to help in diagnostics, back ups and solutions.
Business highlights
Services we offer
Residental & Commercial Insulation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 13% | ||
| 0% | ||
| 0% | ||
| 25% |
Crew was courteous, professional and focused on their task.
They worked very efficiently together.
Very clean while working, picking up any debris as they went along.
Left the room just as it was when they arrived.
No trash left behind.
Very positive experience all around.
Owner, office personnel, and crew were very personable and professional.
We are completely satisfied with their work and look forward to lower heating bills in the future!
You don't have to take my word for it.. look online for articles.. but you have to include the word "problems" or "issues" in your search (ex: "sprayfoam problems" or "sprayfoam issues").
In fact, plan to go to social media & other sources soon with our story which you should be able to find with the same searches as above. Please use my experience and don't make the same mistakes.
Most of the response below is bs & half truths..
"Hard to figure out some customers (which never paid for the work to begin with). Jag Construction always responds to any issues a customer may have. We work hard to make our customers happy. We offered to remove any insulation they were concerned about; we even convinced the manufacturer to help pay for the work. The customer couldn't decide on what type of insulation they wanted to put back in place. They never took us up on our offer to conduct the work, though we offered for months. Sometimes our hands get tied and this is one of those cases which would have been an easy fix. They seemed like they couldn't make up their minds on what they wanted to do. All of our "other" customers are extremely happy with spray foam insulation. It performed perfectly again during the weather event of February 2015, extreme cold and major ice damming for most of us in Rochester. We had customers thanking us for installing spray foam insulation in their homes and businesses. Most comonly when someone calls with an issue they let us in to investigate, we determine the best path for a solution, then we try to correct it without delay. This work was done in 2011, and still no decision on what they want done. We don't know what else to do in these predicaments."
o What I got was an email from Jen the NYSERDA policy. I thanked her for the info but also let her know that this was not what I asked for and that maybe I needed to rethink using them since this seemed like such a small thing. I received a reply from her accusing me of trying to commit fraud! Long story short I later find out that there are programs through NYSERDA that we could use and that his "discount" was no discount at all! It was almost as if he raised the price 20% and then gave us a 10% discount, That coupled with his customer no-service office person was enough for me to say no thanks and good riddance!
Mitch and Steve showed up bright and early as promised. They were both friendly, professional and hard working. Mitch took all the time I needed to answer all questions. Mitch and Steve did an excellent job of preparing the space by enclosing everything in plastic and venting so there was minimal odor. Mitch did an excellent job of evenly spraying the foam. They left the place spotless.
Mitch takes great pride in his workmanship. They were careful with my belongings and my house.
I would highly recommend them and will use them for any future needs.
I've done several home improvement projects in the last 2 years and I wish all of them had gone this well. I'd highly recommend them to anyone.
Receptionist indicated that someone would call. We never heard from anyone. We called them because they advertise on a local home repair show but obviously they don't need any new work.
year as far as ice cycles on the house (2011) because we had such little
snow. This year we had more snow and no ice cycles when other houses
had ice cycles. Very happy with Jag!!
"We did respond to most of Member requests, when we were asked to act as the general contractor for all of the renovation work we politely declined. We tried to explain to him we only perform insulation work at this point in time. The remodeling and roofing departments are since closed. He was asking questions about the remodeling work. When we tried contacting the architect for him, that he had used for the building plans of his renovation work, he recommended not engaging with this customer. We took the architects advise: "sometimes the customer can be a problem, not the contractor". Member grew impatient with the slow response from us since the architect actually moved out of town, he did not get the answers to us fast enough. Member was under time constraints from his insurance company due to a deadline of losing his insurance coverage. This project was 2 years behind schedule and it needed to be done months prior. We prefer a healthy customer relationship, something was amiss from the very begining. When you know there is going to be issues, it's best to turn the business away. You don't survive in business for 35 years without knowing when to say NO THANK YOU. No disrespect to Member. Mike Jag - President of Jag Construction"
We received bad news that they could not perform exactly the work as per the raffle because of the way our older house was built and recommended an alternative. Unfortunately Option B was out because we have a full brick house and no duct work. I called again and explained the situation, then asked them to give the original task and quot;the old college try.and quot; JAG agreed and set up work for the next day.
We moved everything away from the exterior walls, allowing a 3' to 4' path in which to work.
The men were unsupervised by JAG or us. They were to meet my husband on his way out the door to work so they could get into the house. They were on time, polite, friendly to the dogs, and answered concerns and questions beforehand. They cleaned up after themselves, turned off all lights, and locked up the house afterward.
Since it is still summer and it was applies a short time ago, we'll have to wait to learn if our heating bills will be lower, and if the spray foam stays stuck to the brick.
Licensing
State Contractor License Requirements
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FAQ
Contact Information
80 Pixley Industrial Pkwy, Rochester, NY 14624
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