High Falls Property Management

Property Management

About us

www.highfallspropertymanagement.com

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Full Service Residential Property management

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.5
responsiveness
3.5
punctuality
4.0
Showing 1-2 of 2 reviews

Byong K.
10/2013
2.0
property management
  + -1 more
I had four duplexes that they managed for me and I had very few months that I had a positive cash flow. Since I'm an absentee owner, trust is very important. They always seemed to have one excuse or another for things going wrong with my units. Anyone who is thinking of using them, I recommend you find someone else. I can handle bad months, bad tenants, and things breaking down, but I need to work with honest people. High Falls is not that place.
Description of Work: High Falls was my property management company

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$5,000

Response from High Falls Property Management
High Falls Property Management purchased the management portfolio of the company (Royal Realty) that managed this particular owners portfolio. We took over management for them in September of 2012 and the owners promptly moved there management to another company and stated the High Falls Property Management was to new. We have at High Falls Property Management only managed there properties for a period of 30 days. The claims that the owner is making have no merit and there experiences are stemming from there old management which is now out of business.

Michelle W.
05/2013
5.0
property management
  + -1 more
High Falls does things right the first time, creates a lasting relationship with owners and tenants, immediately respond to client requests and generally love what they do.
Description of Work: Property management services for rental properties. Full service from collecting rents to placing tenants to handling maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    2255 Lyell Ave Ste 201, Rochester, NY 14606

    www.highfallspropertymanagement.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Property Management

    FAQ

    High Falls Property Management is currently rated 3.5 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: Closed

    High Falls Property Management accepts the following forms of payment: Check
    Yes, High Falls Property Management offers free project estimates.
    No, High Falls Property Management does not offer eco-friendly accreditations.
    No, High Falls Property Management does not offer a senior discount.
    Yes, High Falls Property Management offers emergency services.
    Yes, High Falls Property Management offers warranties.
    High Falls Property Management offers the following services: Full Service Residential Property management

    Contact information

    2255 Lyell Ave Ste 201, Rochester, NY 14606

    www.highfallspropertymanagement.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    Closed