gregs custom exteriors inc.

Workmanship was Ok,but they left an opening in the roof that wasn't covered adequately and it rained into the attic, we had to put up plastic as insulation was falling down. I think they may have underestimated the tear-off as there were 5 layers but that was their problem. They also roofed the attached garage which we didn't plan on doing but it was quoted.no written paperwork of the final job agreement so it was our word against his staff as to what was agreed to. When I suggested to the owner that he should have presented my daughter with a written final price agreement , he said "are you telling me how to run my business". He did waive the 3% credit card surcharge, but we were looking to halve the cost as II felt it was both our mistakes. Owner thinks he is doing everything right with his final written quotes so I would say if you use him make sure you know exactly what the scope and price of the job before sign off

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Although the work was acceptable, the workmanship and follow-up was not. Workers would not address me, (in fact barely spoke English), left food debris in my driveway, made a mess of my yard, killed a lilac tree, removed and did not replace flashing around a window. Worst of all, they damaged my new car and would not agree to fix it, but threatened me with legal action when I withheld money for the car repair.

The workmanship by his people are very good, but his communication is not so good. The price was pretty good even though we paid a lot of money.

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I never received a contract. I  contacted him twice via email and never received any response. Had I known he was not going to send me a contract, I would have started looking for a different provider in October. Now it's November and most of the local services are full. Thanks a lot Greg, that's really great customer service.
To be fair, I have no problems with the service he provided over the last two years, The driveway was always plowed out by 6 am and was cleared by 5 pm if needed. But this inability to contact me strikes me as extremely unprofessional and certainly reflects poorly on this business.