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GENESEE GLASS & MIRROR INC
Doors (Interior) - Install or Replace, Window Glass - Install or Replace, Mirrors - Install or Replace,
About us
Genesee Glass & Mirror has been serving Monroe County and the surrounding areas for over 40 years. Genesee Glass & Mirror is committed to providing the highest quality products and services to our customers. Your satisfaction and our reputation are our two main concerns. We are a full service shop, providing you with all facets of the glass industry. If you need a windshield replaced, a window repaired at your home or a storefront repaired or replaced at your business, our experienced staff will accommodate your needs courteously and professionally. Super Service Award winner for 2016, 2017, and 2018. Call us today for your free estimate and to schedule an appointment. (585) 621-3580
Business highlights
50 years of experience
Services we offer
Auto Glass and In shop services see our website at www.wefixglass.com, Framed and heavy Glass shower doors, Glass table tops, Mirrors, Residential services: include fogged and broken window and sky-lite glass replacement, storm windows. Commercial
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.060 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 60 reviews
Nathan K.
Jun 2020
Amazing, quick and easy. Thanks guys!
Response from GENESEE GLASS & MIRROR INC
"Hi [Member Name Removed] Thank you for the kind review. Brett"
Robert W.
Jun 2020
Showed up sooner than I expected, did quality work. Clean up and installation when without a problem Price was very reasonable, definitely would use again and recommend to others.
Carol G.
Oct 2019
Installation was done quickly
Response from GENESEE GLASS & MIRROR INC
"Thank You for the nice review [Member Name Removed]"
James F.
Dec 2018
Replaced the shattered glass in the kitchen window which was taken out by an owl strike. I was impressed by the timeliness and efficiency of the repair. This is in spite of the fact that the first window pain was the wrong size. Just row days later the proper size came in and was installed.
Martin G.
Jun 2018
very good - happy we found them
Steve S.
Jun 2018
Great job that was done when I was promised. People there were professional and pleasant.
David B.
Feb 2018
They arrived the first time, (as scheduled and on time) to measure and prepare an estimate. After I approved the estimate they told me they would order the glass and schedule the installation after it arrived. As promised, they called, scheduled installation, and got here on time. The install went smoothly, they kept the area around the work clean and safe, very professional and capable. Both individuals who visited were courteous and personable. We are very satisfied with the new glass and felt the price was fair. Definitely a satisfied customer!
Peter D.
Dec 2017
Fantastic! I could not recommend Brett and his team more enthusiastically. They were quick, professional and courteous. Would absolutely use Genesee glass again!
Diana S.
Dec 2017
The installer brought the mirror in and installed the mirror to the wall. It is a nice beveled 36x30 inch mirror.
Ted M.
Oct 2017
Very well. Very good employee workmanship, accuracy and patience. Expertly done.
Anthony K.
Jun 2017
I worked with Mike. He was great! When painting our front door, we accidentally broke the glass putting everything back into place. Knowing we needed to take care of the situation ASAP, Mike came over on his day off to double check my measurements (which took about 30 seconds) and give me the final quote. Within a week the new glass had come in and he personally dropped the glass off with instructions on how to reinstall it (without breaking it). Very professional, timely, and kind. Would definitely use them again!
Tom M.
Jun 2017
They returned my initial call, arrived to quote the job, scheduled the work, arrived to do the work, all on time and with professionalism. They were at my home for the amount of time they told me they would be there and cleaned up before leaving. The new glass pane looks great and has a 20yr warranty! I will not hesitate to use them again or to recommend them to a friend.
Laurie O.
May 2017
Great Customer Service! Great Quality! I am a repeat customer with Genesee Glass & Mirror. This past December I had requested three pieces of table top glass to be cut. When it was ready, I showed up one evening, paid, and left with my pieces. It wasn't until the next day when I realized I had showed up when their business was closed. Brett provided such great customer service. He could have easily told me to come back during normal business hours but he didn't, and he didn't even mention the fact that they were closed. I am so thankful for Brett and Genesee Glass & Mirror for always providing great customer service and quality glass products. I would definitely recommend!
Brent S.
May 2017
Great install and came out looking very well done. The gap between the glass is very small. They arrived on time for measurements and install. Took about an hour total to complete We saved 10% due to Angie's List member Nothing bad to say.
Jennifer B.
May 2017
It went really well. I felt the price quoted was reasonable and I was able to schedule the work to be done quickly. I would definitely recommend.
Joseph W.
May 2017
Excellent - prompt, efficient and quality service!
Andrea F.
Nov 2016
Great. They were prompt with estimate. Job done in timely fashion. Workman neat and clean. Price significantly less than a competitor
Cheryl F.
Oct 2016
The man was very professional from start to finish. He arrived promptly and had the window replaced in no time. Everything was cleaned up completely. He installed a glass that will shatter but not break.
Donna C.
Sep 2016
Perfectly.
Jan V.
Jul 2016
unknown
Beatrice S.
Jul 2016
The window broke on a Sunday and a technician came the next day. He measured the tempered glass which had to be ordered from the factory. I was told it would take two weeks and it was replaced two weeks to the day. The technicians were very professional and cleaned up every bit of the hundreds of glass pieces they removed. I was able to use an Angie's List coupon too.
RICHARD L.
Jul 2016
From the initial phone call to the final results everything was excellent. Jerry,Brad, and Joe provided outstanding Customer Service.
Susan P.
May 2016
This job was a bear. The fogged old thermopane had been glued into the door and our worker had to chip it out bit by bit. He did an awesome job, returning the next week with new molding to finish the job beautifully and professionally. We were extremely pleased with the results.
Rosemarie R.
Mar 2016
Brought the frame in and they explained the difference in price if getting a plain cut mirror or one w/a beveled edge. I chose the plain as the location of the mirror would be in a second bedroom and would look perfectly ok.
Catherine C.
Jan 2016
He took the measurements and provided them to the window company. When the windows arrived, he removed the old and inserted the new windows. It was very helpful to have that done for me. He was efficient, professional and nice.
Licensing
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FAQ
GENESEE GLASS & MIRROR INC is currently rated 5.0 overall out of 5.
GENESEE GLASS & MIRROR INC accepts the following forms of payment: CreditCard
Yes, GENESEE GLASS & MIRROR INC offers free project estimates.
No, GENESEE GLASS & MIRROR INC does not offer eco-friendly accreditations.
No, GENESEE GLASS & MIRROR INC does not offer a senior discount.
No, GENESEE GLASS & MIRROR INC does not offer emergency services.
No, GENESEE GLASS & MIRROR INC does not offer warranties.