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Fish Window Cleaning

Powerwashing, Exterior Surfaces Service, Window Cleaning,

About us

Hello my name is C.B. Schottland and I am the President of Fish Window Cleaning here in the greater Rochester, NY area. For customers calling within the Buffalo area, please utilize (716) 565-3474 as the main phone number. Here are some of the benefits of working with Fish Window Cleaning: •Guaranteed satisfaction or we redo it until you’re completely satisfied! • Friendly, thoroughly screened employees with clean criminal background checks. • For your comfort our cleaners are always uniformed. • $6,000,000 General Liability and Workers’ Compensation Insurance. • All employees are bonded (theft insurance). • Customized cleaning to meet your budget requirements. • Reliable, year-round cleaning schedules; right through our Western NY winters! • Payment options, we accept all major credit cards. • 40-years of National experience. We provide free estimates for all jobs both commercial and residential.

Business highlights

20 years of experience

Services we offer

Ceiling Fans, Chandeliers, Commercial & Residential Window Cleaning, Gutters, Mirrors, Pressure Washing & Awning Cleaning., Skylights

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.6211 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
14%
3
4%
2
1%
1
2%
Showing 1-25 of 211 reviews
Deva J.
Jul 2021
1.0
$145
We had our gutters cleaned supposedly. I never saw any debris from the gutters, after the work. But the next rain we noticed water pouring over our gutters again, in the same spots. The guys were personable, but they were quick. Lately, with this heavy rain, we have noticed the same issues, but worse in the same two spots. Our yard barely has any trees, especially those that hang over the gutters or roof. I wanted to b satisfied, but I can’t, because I don’t believe the gutters were fully cleaned. This is not good business. We have water coming into our home, from the overflow.

James I.
Nov 2020
5.0
Yes, I recommend this pro
$150
The work was great, it was very good, we have them every year for windows and gutter cleaning services, and they have been excellent everytime.

Michael M.
Nov 2020
5.0
Yes, I recommend this pro
$250
This company is our go-to one for our annual window cleaning. They are always friendly, quick & efficient. Thank you for another year of great service.

Don M.
Aug 2020
5.0
Yes, I recommend this pro
$145
Chris & Zach did a great job. They were very professional and personable.

Eric F.
Oct 2019
5.0
Yes, I recommend this pro
Easy peasy, quick and easy, friendly, knowledgeable, and efficient

Lorraine M.
Oct 2019
5.0
Yes, I recommend this pro
$120
Very well. I was very pleased. No exact time was given but I had requested 9:30 am. He arrived at 10:30 but it worked out fine. His skills were thorough and efficient. I will use them again
Response from Fish Window Cleaning
"Thank you for your business, [Member Name Removed]. We're glad to hear you were happy and look forward to working with you again."

Bob B.
May 2019
5.0
Yes, I recommend this pro
Work was done satisfactorily.

John J.
May 2019
5.0
Yes, I recommend this pro
$150
The crew was efficient and very professional.

Virginia C.
Apr 2019
5.0
Yes, I recommend this pro
The return call was prompt, next day estimate and showed up promptly to do the work. The work went at a good pace, everything looks wonderful! Becky also lets us know the condition of the windows and and skylights that they worked on. Thank you Becky and Mike

Betty R.
Dec 2018
5.0
Yes, I recommend this pro
Job well done!!!

Alan K.
Dec 2018
5.0
Yes, I recommend this pro
$250
Very professional

Edward G.
Sep 2018
1.0
$238
Fish Window Cleaning I just wanted to write about our bad experience with Fish Window Cleaning. When Fish came out their job was to clean all of our outside windows and just the large living room windows inside our house. The next day, with the morning sunlight coming in, we found that several windows were not cleaned on the outside. In addition, we found one of our expensive garden statues had been broken (in the same spot where Fish had their ladders to reach our second floor). Not only weren’t we told by the cleaners that they had broken the statue, but they had carefully placed the broken pieces back together in an effort to conceal the damage! We called Fish Window Cleaning and informed them about the broken statue and the dirty windows. They sent out the same crew to re-clean the dirty windows. It was then that Fish Window Cleaning told us that there was something on the windows that their cleaner would not remove. They told us that we would have to call them back and they would need to bring out a special solution to remove the streaking. This would be an additional charge. This leaves us with several questions: (1) Why didn’t Fish Window Cleaning tell us the day they came out that they could not clean several windows? (2) Why did they come out a second time without appropriate cleaning solution? (3) When my wife spoke with the woman on the phone to have them come out the second time, the woman indicated that she had spoken to the crew. So why didn’t the workers tell her that they did not get the windows cleaned the first time? Why bring them out a second time without the proper cleaner? Why didn’t the workers tell us that they couldn’t get several of the windows clean? Why didn’t the workers tell us that they had broken a garden statue? The must have known they had broken it since the statue was placed back together in the spots where it was completely cracked-off. Why didn’t Fish Window Cleaning offer to reimburse us for the statue? The bottom line is that Fish Window Cleaning came out twice, failed to clean windows we had paid to have cleaned and broke our garden statue. We left 3 messages with them about these issues, but they never returned our call. One of the windows that they couldn’t clean is a large window above my front door. I am constantly reminded every time I look at that window, what a terrible job Fish Window cleaning did. Avoid them! They say they care about customer satisfaction, but their actions speak louder than words. Grade = F.
Response from Fish Window Cleaning
"First off I am terribly sorry to hear about your negative experience with our Buffalo location. I believe if you, instead of your wife, had contacted us things would have been resolved in a much better manner. It is very difficult to solve issues when a customer (your wife) is being verbally abusive on the phone as we try to reconcile issues like this. We did offer to replace your garden gnome, and still are more than willing to if given information on where to replace it. The hard water stains are always tricky... when we submit an estimate to a customer there is no way to know about these stains until we clean them. I agree that the second visit should have gone differently but again please understand that my staff and cleaners were being verbally abused as they tried to solve these issues making it very difficult to find a proper resolution. I would be more than happy to discuss with you on the phone. Thank You, CB Schottland President Fish Window Cleaning Rochester and Buffalo"

Ronald H.
Sep 2018
5.0
Yes, I recommend this pro
They did a A+ service.

Valerie P.
Aug 2018
5.0
Yes, I recommend this pro
$125
very well done, timely, and professional

Robert C.
Aug 2018
5.0
Yes, I recommend this pro
$99
Fast and did a good job.

Warren V.
Aug 2018
5.0
Yes, I recommend this pro
came gutters and they great will be hiring again this fall to clean gutters

Jim H.
Jul 2018
4.0
Yes, I recommend this pro
$150
They were ok.

Bridget H.
Jul 2018
5.0
Yes, I recommend this pro
$340
Excellent response to initial request for quote. Great job done by two professional and accomadating young men! Great job...very satisfied!

Betty R.
Jun 2018
5.0
Yes, I recommend this pro
Went very well. Windows looked great.

Nancy C.
Jun 2018
5.0
Yes, I recommend this pro
She did a fabulous job. I really felt like it was money well spent. She also did my detached garage which I did not expect to be done, but I was very pleasantly surprised!

A P.
May 2018
5.0
Yes, I recommend this pro
Prompt and thorough

Kenneth B.
Apr 2018
5.0
Yes, I recommend this pro
Very good service. Had to reschedule due to nasty fall weather but the job was completed nicely and they made sure the gate to my yard was closed so my dog didn't escape! I'd definitely hire them again.

Jane O.
Apr 2018
5.0
Yes, I recommend this pro
$304
Very well, both were friendly and courteous, they did what was suppose to be done, and had me check if everything met up to par, which it did!

Phil M.
Apr 2018
3.0
I purchased an angies list deal after having a hard time getting any callbacks. They showed up promptly, but threw so much of the gutter material on the lawn, deck, gardens, shrubs, I spent more time cleaning up rotting leaves mixed with shingle granules than i would have cleaning the gutters myself.
Response from Fish Window Cleaning
"Hello, So sorry to hear this. I can assure you that all our cleaners are trained to use special gutter bags to put ALL debris in. Unfortunately this employee did not follow his training and thus is no longer with our company. I would be happy to give you a free gutter cleaning next time you need it because of this. Sorry again for your negative experience with us. CB Schottland President Fish Window Cleaning"

Deborah V.
Jan 2018
5.0
Yes, I recommend this pro
$150
Great job on windows
...
Showing 1-25 of 211

Licensing

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FAQ

Fish Window Cleaning is currently rated 4.6 overall out of 5.

Fish Window Cleaning accepts the following forms of payment: CreditCard

Yes, Fish Window Cleaning offers free project estimates.

No, Fish Window Cleaning does not offer eco-friendly accreditations.

No, Fish Window Cleaning does not offer a senior discount.

No, Fish Window Cleaning does not offer emergency services.

No, Fish Window Cleaning does not offer warranties.