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Exodus Exterminating inc

4.6(
32
)
Bug and Insect Pest Control Service, Termite Pest Control Service, Mosquito Control,

About us

Our goal at Exodus Exterminating is to fulfill all of your pest management needs. We are an active member of the National Pest Management Association. We service Residential, Commercial, Industrial and Institutional accounts. We also offer nuisance wildlife management services including bird, bat and small animal exclusion.

Business highlights

Emergency services offered
39 years of experience

Services we offer

Bed Bugs, Box Elder Bugs, Carpenter Ant Control, Centipedes, Cockroaches, Fleas, Flies, Home and Business Pest Inspections, Mice, Millipedes, Moles, Mortgage Pest Inspections, Nuisance Ants, Nuisance Wildlife, Pantry Pests, Rats, Silverfish, Spiders, Stinging Insects Prevention and Removal, Termites, Voles

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.632 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
3%
2
3%
1
3%
Write a review
Showing 1-25 of 32 reviews
Beth Z.
Mar 2018
5.0
Yes, I recommend this pro
The exterminator discovered a pine tree was brushing up against the side of the house and a bird was on the limb tweeting. However, in the attic, there were bat feces found, but no live bat's. The exterminator told me bat's return in the spring (just like birds).
Cindy S.
Sep 2017
5.0
Yes, I recommend this pro
It was okay. It wasn't good. It wasn't as expensive as the other two companies that I've used before. It was reasonable.
Jeremy B.
Feb 2017
5.0
Yes, I recommend this pro
$250
I liked that they did a thorough job. My interaction with them was very good. The work turned out good. They did a very good job and eliminated the pests so they didn't come back.
William C H.
Feb 2017
3.0
$150
I will not use them again.
Karl W.
Dec 2015
5.0
Yes, I recommend this pro
$75
unknown
Response from Exodus Exterminating inc

"Thanks for taking the time to give us a great review!"

Carol R.
Dec 2015
5.0
Yes, I recommend this pro
$135
Quick, professional, and did a walk-around the house to make sure there were no more nests.  Great service.
Response from Exodus Exterminating inc

"Thank you for the rave review! Appreciate you taking the time to tell others your experience."

Henry J Y.
Dec 2015
5.0
Yes, I recommend this pro
$300
It went very well. They put one box in the house and one outside and caught several rodents. So, it went well.
Response from Exodus Exterminating inc

"Thanks for taking the time to review us and share your experience. I will be sure to pass on to the staff."

William C H.
Oct 2015
5.0
Yes, I recommend this pro
unknown
Response from Exodus Exterminating inc

"Thank you for the positive feedback!"

Janet C.
Oct 2015
5.0
Yes, I recommend this pro
They came back 1 1/2 wk later to exterminate again to make sure the bees were gone...
Response from Exodus Exterminating inc

"We count on customers' feedback to ensure we are delivering quality services. I am glad you had a positive experience with Exodus and thank you for the review!"

Barbara B.
Sep 2015
5.0
Yes, I recommend this pro
$150
unknown
Response from Exodus Exterminating inc

"Thank you for your review, it is through satisfied customers and their feedback that we get better and continue to improve."

Jeffrey G.
Sep 2015
5.0
Yes, I recommend this pro
$275
unknown
Greg D.
Aug 2015
5.0
Yes, I recommend this pro
$259
Around 5 AM on Saturday I heard movement inside my wall in my dining room facing my backyard.  I investigated and accidentally pushed a small hole in the wall from which a bunch of yellow jackets emerged.  After spending several hours figuring out how to get them to all flock to my kitchen lights so I could get my car keys and go get some raid I succeeded and doused my kitchen lights in raid and watched them all die.  Then I I doused the wall where they came in and blocked it off.  I then was able to get to my computer and I found Exodus on Angie's list and called them when they opened at 8 am to have them come out and take a look. They said it would a be a minimum of an hour but they would be there no later than 1pm.  The guy arrived around 9:30am and I told him what I did and showed him the wall and he killed the remaining wasps around the hole and patched it up with duck tape and then sprayed inside to kill the nest.  I then showed him where they were coming in to the house under the siding on my deck and he sprayed under the siding and killed a few more wasps.  He then told me I should wait a few weeks to make sure the next is dead but then I should be able to get in there and remove the nest and have the wall repaired.  He was professional, answered all my questions and was quick and efficient.  Other than a few more wasps I had to kill after he left, I have not seen another wasp anywhere so he gave me the piece of mind I needed to be able to sleep so it was well worth the money.  I would recommend them to anyone who needs extermination services and I would definitely use them again if I ever have need of their services.
Response from Exodus Exterminating inc

"We are happy you found your experience to be positive with a very favorable outcome. We are even more pleased you took the time to write a review as detailed and positive! I will be sure the whole company hears about your experience and will be sure to pass it on the tech you worked with."

Tim Y.
Jun 2015
1.0
$225
unknown
Response from Exodus Exterminating inc

"We apologize for your dissatisfaction, our customer service manager will be reaching out to you right away."

Robert H.
Feb 2015
4.0
Yes, I recommend this pro
$180
They got rid of them in one treatment.
Howard S.
Jan 2015
5.0
Yes, I recommend this pro
$250
Unbeknownst to us, a friend for whom we stored belongings had a roach problem and it became our problem..  Although the number of roaches  remained minimal due to home remedies, we couldn't completely eradicate them ourselves.  Exodus used a method which didn't cause any disruption of our household at all.  They came twice, on time, and answered all our questions in a friendly manner.  We haven't had any problem since..
Response from Exodus Exterminating inc

"Thanks for taking the time to write such a positive review. I will be sure to commend the rest of the staff for a job well done!"

Hermi M.
Jan 2015
5.0
Yes, I recommend this pro
$250
unknown
Response from Exodus Exterminating inc

"Thank you for your business. I am glad to hear you had a positive experience with Exodus. I will be sure to pass on to everyone else in the company."

Howard S.
Dec 2014
5.0
Yes, I recommend this pro
$260
unknown
Response from Exodus Exterminating inc

"Thank you for the positive feedback. I will share with the rest of the group!"

Lauren W.
Sep 2014
2.0
$250
When I hired an exterminator, I had 2 expectations: they would get rid of the mice I had and keep future mice out of the house. Exodus did neither. In my initial conversation with the sales person, I was told that the technician would examine the premises to locate mouse entry points, use an allotment of copper stuffing to fill small voids, make recommendations for other repairs to eliminate entryways, set traps, and set bait stations. I was told that there would be follow-up visits as needed for 90 days. When the technician actually arrived, I showed him where I had caught mice and seen droppings. He set traps and bait stations in places where there had been NO activity and did a cursory inspection of my basement. He said he really couldn't tell where the mice might be getting in, and when I brought up the copper stuffing, he said he didn't do that and that the sales guy "had no idea what he was talking about because he doesn't work in the field." The contract he gave me listed visits over 2 months (not the 90 days I had been told.) Before he left, I realized that the mouse activity had started around the time I had a water line drilled for my new refrigerator. He agreed that could be a source of the problem then left without investigating, leaving me to pull out the fridge and find HUGE piles of mouse droppings. I called the office to express my concerns and was told they would assign a different technician for my follow-ups. The same technician came the next visit. He checked the traps and had caught 1 mouse. This time, he did inspect the foundation outside the house and found one void that he recommended filling. He said the rest of the foundation was solid. As I was filling the hole he showed me and walking around the house, I found no less than 20 holes as big as or bigger than the one he pointed out. The last 2 visits netted 0 additional mice and Exodus was done. (Exodus total mouse count: 1) Since they "finished", I have caught 2 more mice and am continuing to see evidence of mouse activity (i.e. droppings) in my kitchen - not exactly where I want mice crawling around. To sum up, I paid $247 to catch 1 mouse.
Response from Exodus Exterminating inc

"[member name removed], I am concerned with your level of dissatisfaction and the fact that I was unaware of the inconsistencies in the services you received. And, being that I am the "salesman" you spoke with (I am also the owner) I can assure you that I have an idea of what I am talking about. The obvious concern I have is you feel you did not get what you paid for, and I am willing to make it right. I will reach out to you privately to come to a resolution you are happy with. My deepest apologies."

Douglas J.
Jul 2014
1.0
$240
Made an appt for 7/28/2014 for anytime after 2:30. They were a no show, no call to explain. We contacted another provider. The person in the office that we contacted to make the appt was very friendly and professional. Just surprised that no one showed up and no one called to reschedule.
Response from Exodus Exterminating inc

"[member name removed], I personally apologize for the missed appointment. I will find out what happened on our end and get back to you promptly."

Jun Z.
Jul 2014
5.0
Yes, I recommend this pro
$200
They were punctual and great.
Bruce S.
Jun 2014
5.0
Yes, I recommend this pro
$130
This is a really big problem with my home because I live near the lake.  I received a flyer in the mail so I gave them a call.
 They set up the two appointments right away and I called back later to pay by credit card.
I didn't have to be home when they went, they just left a note saying that they'd been there to do the spraying.
It hasn't been long but I'm sure I already notice a difference.  Normally every day when I get home there would be webs across the front door of my house and there havent been any!  I would definitely recommend them if you have spider problems.
Response from Exodus Exterminating inc

"Thank you for taking the time to give us a thumbs up! We work hard to make the customer experience one that will generate positive feedback and referrals...that is the number one way we grow. Let us know how we can help you in the future and the progress of your treatments."

Nicole G.
Apr 2014
3.0
unknown
Response from Exodus Exterminating inc

"Nicole...our deepest apologies for the failure to follow up with you. This is uncharacteristic of us and I do not have a reason or excuse for how this happened. I will contact you privately to attempt to correct the mishandling of your account and earn your trust and business back. Thank you for taking the time to bring this to our attention, good feedback or bad, that is how we get better!"

JAMES J.
Feb 2014
4.0
Made little effort to find where mice came in.
Response from Exodus Exterminating inc

"Thanks for taking the time to write a review of our services. I am happy you found the service valuable, but a little concerned that you did not feel the entry issue was not explored sufficiently. I will be working with the technician to find out what the details are in this situation. We strive to give all customers the best service!"

Rachel O.
Jan 2014
5.0
Yes, I recommend this pro
$100
The exterminator did a great job of listening, answering questions, inspecting thoroughly & putting our minds at ease.
Response from Exodus Exterminating inc

"We are happy that you value our service! Thanks for the feedback!"

Linda E.
Nov 2013
5.0
Yes, I recommend this pro
$500
They took care of my constant mouse and cor perter problems. I've been "clean" for 8+ years now. They doa  great job. Oh, also in ground bees hives.
Showing 1-25 of 32

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Exodus Exterminating inc is currently rated 4.6 overall out of 5.
Exodus Exterminating inc accepts the following forms of payment: CreditCard
Yes, Exodus Exterminating inc offers free project estimates.
No, Exodus Exterminating inc does not offer eco-friendly accreditations.
No, Exodus Exterminating inc does not offer a senior discount.
Yes, Exodus Exterminating inc offers emergency services.
No, Exodus Exterminating inc does not offer warranties.

Contact Information

440 Stone Road, Rochester, NY 14616

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