DIAMOND PEST ELIMINATION, INC.

I called Garfield after spending two months trying to get something out of the walls -- we didn't know what it was, but could hear it every night (very noisy!). A prior company suggested it was rodents (because nocturnal) and suggested, first, Ramik poison, and when that didn't work, mouse snap traps in the basement, cautioning that if it was a rat, it could take time before it would approach a trap. All in all, I spent two months with poisons and traps in vain. Finally I called Garfield in desperation and he tackled it head-on. With his expertise sealing up holes and placing both live and rat-size snap traps, we began right away catching what turned out to be a "community" of flying squirrels -- 15 all told. The sealing-up appears to have been thorough, as there hasn't been a repeat invasion (after several weeks). Although some confusion occurred about the fee for the work, the company was very easy to communicate with in regard to my concerns, and they offered a compromise that worked for us both. So, they're not only experienced and effective, but also a reasonable and ethical outfit. The next time I have an animal nuisance problem, I will call Diamond.

Problem resolved after sealing attic and roof.

unknown

Garfield is the best! I have had him to my apartment and home for a bat at 2am, for wasps and now for mice. He's quick to respond and can make time to come out quickly even for non-emergency issues. He's thorough and helpful and very reasonably priced. For today's mouse issue, he told me I probably only have a few mice rather than a big infestation. He located the entry point and told me what to do and gave me the option of doing it myself or having him do it for a fee. I'm so happy with his service!

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Garfield was great - on time and reliable. So far so good with no bees!

A+

.I had heard rustling noises in a shared bedroom wall and an exterior wall one evening. Although we didn't have a persistent mouse problem, we do live in a rural subdivision and have seen mice outdoors as well as chipmunks.

I called Diamond on a Saturday, expecting to leave a message for a visit for Monday, and the phone was answered by someone immediately. They paged Mr. Kyle and he called me back within the hour, making an appointment for Monday.

On Monday, we did a walk-through and walk-around and he discovered an opening underneath our bedroom window bump-out, from which he pulled insulation and seeds. Within an hour and a half he had used building materials we had on hand and were going to throw out in the next day's garbage with his own that he carried on his truck and adapted them for use in closing the gap, working in a bit of drizzly rain and wedging himself between spiky barberry bushes in an awkward space to do the work without complaint.

Mr. Kyle is very personable, cheerful, and reassuring, and goes out of his way to get the job done. I found the price quite reasonable. I had had him do work for me before... a carpenter bee problem that was solved after one visit, and a false alarm when we thought we had an animal in an upstairs bedroom (which he solved by climbing into a second story window, and didn't charge us for).

There is nobody better than them as far as I am concerned. My impressions of the company were excellent. I liked the overall professionalism. The guy's name was Garfield Kyte. He really knew what he was doing and how to pinpoint where the problems were. He did a great job. I didn't have any problems with pavement ants after he left and very few with bees. They are no more nests on my house. The pricing was very good. He was very responsive. He showed up on time. I will use him again, but I hope I won't need to.

I am not positive of the date that I called Garfield, but I do believe it was sometime in July; he returned my phone call immediately.. Garfield was punctual, polite, and did not even charge me for his time spent at our home, but Garfield told us we did not have an ant problem. As time progressed I was still seeing what were carpenter ants in our family room and two of those ants were queens; I placed another call to Garfield; he still didn't think we had a problem. When conditions changed again I placed a third call to Garfield; this time no return call. I finally called another company who discovered two well established carpenter ant nests in the family room. In all fairness to Garfield, he may have thought we were a form of pest, but we did have a real problem and it was solved in less than an hour by another company.

It went great. The phone calls were promptly returned. Everything that was being done was explained. Any chemicals were also explained. I was able to watch from a distance. Mr. Kyte had a bee suit on. The whole process was interesting to watch and I'm glad the nest proved as big as I thought and larger than I was comfortable handling.

The guy that runs the place is Garfield Kite. If you call the guy with a problem, it is basically fixed the next day. We've only used them for getting rid of squirrels. He has been successful both times we have worked with him. He seems humane and has been here when he said he would be. His price is reasonable. He does follow-up and rudimentary repairs, so if the squirrel chewed through your house, he will fix it. The last time was around Christmas Eve and he had to come back several times to get rid of squirrels. The squirrels are gone. My wife called him the day before yesterday and the squirrels are gone now. I will use him as long as I get squirrels in my neighborhood.

Garfield was very personable and said that he would return to fill any bait traps that I found to be empty. 3 months later, the tenants were still seeing mice. I called and left messages several times to get him to come back but my calls have not been returned.

Diamond Pest Control is very nice and reliable. We like that we can call whenever we have a problem. I would recommend them to others with pest control problems.