Clark Moving & Storage Inc
About us
Go Mini portable storage containers...gominis.com 585-594-9050 Clark Mini Storage, LLC 585-594-9050
Business highlights
Emergency services offered
40 years of experience
Services we offer
Moving & storage facilities.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
Steven W.
Apr 2016
DO NOT GO WITH CLARK! DO NOT GO WITH MAYFLOWER! LOUSY CUSTOMER SERVICE!
I have only given positive reviews on this list but when you deal with a stinker like this one - I gotta warn off others. When you work with Clark - get ready to ride a roller coaster. The easiest part was the pick up. They forgot some items including a dresser mirror which I found during my final walk through before I left the house. Had I not caught - you can bet would be long gone a month later when my furniture was delivered.
They told me they'd have to send a truck to pick it up - meanwhile it was late in the day and I had a 4.5 hour drive ahead of me. I lugged it downstairs and left on the porch. They never confirmed whether or not it was picked up (it was). All our items were placed in storage - awaiting our close.
Their arrangement is they will deliver in a 5 business day window and we needed to pay with a Cashier's Check for the correct amount. What they didn't say is they really don't have to deliver in that window - but they'll give you a whopping $100 for each day they miss their window by while you sleep on the floor and have only the clothes in your suitcase.
Furniture was delivered 10 days after requested date. Some items were missing - later found in a box they had no business being in. No harm - no foul.
Fast forward to 6 months later when I receive an invoice from a collections agency saying the account was past due! Bear in mind - they would not start unloading the truck until we paid them with a cashier's check. I call Clark and was told they normally send an email - my email changed when I moved - but they had my delivery address and my cell phone number - did not notify me they were sending the account to collections. I dug out my receipt for the cashiers check and the signed payment acknowledgement from their driver and emailed them to Clark. All set right? NO - Despite my providing proof I had paid - They had to find out what happened to the money first. They have just notified me after several days they found the money and will send a letter to the credit agency reporting the dept is paid. THE DEBT WAS ALWAYS PAID. THERE WAS NO DEBT! So now I am forced to rely on them to clean up the mess they've created - I have little hope but will check with my attorney once I receive the letter AND check my credit report. Do yourself a favor and don't waste your time with these guys.
I have only given positive reviews on this list but when you deal with a stinker like this one - I gotta warn off others. When you work with Clark - get ready to ride a roller coaster. The easiest part was the pick up. They forgot some items including a dresser mirror which I found during my final walk through before I left the house. Had I not caught - you can bet would be long gone a month later when my furniture was delivered.
They told me they'd have to send a truck to pick it up - meanwhile it was late in the day and I had a 4.5 hour drive ahead of me. I lugged it downstairs and left on the porch. They never confirmed whether or not it was picked up (it was). All our items were placed in storage - awaiting our close.
Their arrangement is they will deliver in a 5 business day window and we needed to pay with a Cashier's Check for the correct amount. What they didn't say is they really don't have to deliver in that window - but they'll give you a whopping $100 for each day they miss their window by while you sleep on the floor and have only the clothes in your suitcase.
Furniture was delivered 10 days after requested date. Some items were missing - later found in a box they had no business being in. No harm - no foul.
Fast forward to 6 months later when I receive an invoice from a collections agency saying the account was past due! Bear in mind - they would not start unloading the truck until we paid them with a cashier's check. I call Clark and was told they normally send an email - my email changed when I moved - but they had my delivery address and my cell phone number - did not notify me they were sending the account to collections. I dug out my receipt for the cashiers check and the signed payment acknowledgement from their driver and emailed them to Clark. All set right? NO - Despite my providing proof I had paid - They had to find out what happened to the money first. They have just notified me after several days they found the money and will send a letter to the credit agency reporting the dept is paid. THE DEBT WAS ALWAYS PAID. THERE WAS NO DEBT! So now I am forced to rely on them to clean up the mess they've created - I have little hope but will check with my attorney once I receive the letter AND check my credit report. Do yourself a favor and don't waste your time with these guys.
Licensing
State Contractor License Requirements
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FAQ
Clark Moving & Storage Inc is currently rated 1.0 overall out of 5.
Clark Moving & Storage Inc accepts the following forms of payment: CreditCard
Yes, Clark Moving & Storage Inc offers free project estimates.
No, Clark Moving & Storage Inc does not offer eco-friendly accreditations.
No, Clark Moving & Storage Inc does not offer a senior discount.
Yes, Clark Moving & Storage Inc offers emergency services.
No, Clark Moving & Storage Inc does not offer warranties.