Full service remodeling to homeowners. 20 employees.
Total home renovation including energy saving measures
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
60% | ||
0% | ||
20% | ||
0% | ||
20% |
"Member contacted the company almost 3 years later to say the pavers were separating - I sent a man back and he re seated the pavers and she was advised at the time that it would be good to keep any weeds etc. from growing between the pavers as the growth would cause the pavers to separate. Everything at that time was correct. She appreciated our coming back. I have heard nothing from her since. I can't correct a problem if I don't know about it. That is exactly what happened so I am stunned that Member would not have at least called me to have me come back and talk with her. This project was done 8 years ago and this is the first time I'm hearing about any other problem whatsoever. Any concerned she had about the project were completely handled. My mason had over 25 years experience in his field. The project came out great and I secured several jobs from the out come. So I am at a complete loss as to why Member would not call me or say something to me about any of this. I saw her at church on a regular basis for quite a while after the completion of the project and she was always very nice to me and never mentioned any problems except the ONE previously mentioned above. We pride ourselves in doing a proper job and making sure our customers are happy."
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