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Bauer & Son Moving Inc

Founded 1960 • With Angi since August 2007

4.6

(38) Verified Reviews

Business Details

Phone Number

Address

434 Elmgrove Rd

Rochester, NY 14606

Description

Award winning.

Verified Reviews

A few reviews for this pro...
5.0

09/11/2017


Arleen T.

It was just town to town, not a far move. They were awesome. The price was middle of the road. Quality was excellent.

Description of Work
They moved me once.

Category moving companies

5.0

08/24/2017


Laurie S.

Excellent. I wish we could've had our experience with Bauer.

Description of Work
We planned on using Bauer & Sons as our moving company. When our closing date was pushed out, Bob was very understanding. He was booked solid for 2 weeks out and seemed to try every option he had to get us moved. Unfortunately, he was unable to accommodate our move. I truly appreciate the professionalism and feeling like we really matters.

Category moving companies

3.0

04/12/2016


Cindy B.

First of all, my mother was recently diagnosed with pancreatic cancer in February. She does not have very much long to live. We hired a moving company so that we would not have to be screwing around with any of that and it could all be done by the moving company. We paid them $700 and they did not move everything. He argued with me about packing. We talked about packing and then, he claimed we never talked about it. I had written it down. I would not have written it down if we had not talked about it. What he ended up doing was he tried to get me switched to another day. I told him that I could not possibly be switched to another day and it has to be that day that I already scheduled. He was supposed to come at 8:30 a.m. and instead, he told me that he cannot come until between 11 and noon. That is because he shoved somebody in ahead of us and after us. Then, he was strapped for time. So, he did not do everything he was supposed to do which cost me and my siblings to spend four days packing and moving the rest of the things into storage while my mother is dying. Then, I found out that Mr. Bauer is dead and that this business was sold. His wife sold it. It is a whole lie. It is not a 50-year old family business. Some guy bought it from his wife. It is not even the same people. I would have never gone with them if I had known that. So, I was not happy with them. I would never use them again. I would never recommend them to anybody.

Description of Work
Bauer & Son Moving moved some stuff and packed some stuff from an apartment and moved it into storage.

Category moving companies

2.0

11/06/2015


Christine P.

Quoted us almost double what they charged us prior to move the same piano! Just to move it from our driveway to the house was over $300

Description of Work
Provided an outrageous quote

Category moving companies, piano moving

2.0

05/05/2014


Jeffrey B.

Arranged 4 weeks in advance via email. I confirmed a couple times in advance to make sure that they would show up, but still had to call that morning as there was no typical day-before or day-of confirmation call from the office. But they showed up on time, so this really wasn't a problem. Two younger guys with a 2 axle truck. They are not professional movers like you would find with any of the big national companies. But I only needed heavy furniture and some boxes moved - not packing - so I figured it would be fine. The guys were nice enough, tried to take precautions with mats and runners, but having done 10+ corporate moves in my life there was clearly a huge difference in quality compared to professional moving team that does this 24/7 for a living rather than a couple of local employees who do this for a job. Packed the house up with minimal issues. One of the last items was an expensive dining room table that I said either needed to lay flat or have the legs disassembled. Sure enough, when we arrived at the new house, they had packed the table upright with all the weight resting on 2 legs. The driver said they did not have the correct strapping and what they used did not hold, so the load shifted and snapped those legs right off the table like matchsticks. There were other minor issues - didn't put a window back correctly, didn't reattach a mirror, several spots of wall damage where they banged furniture going into the house, etc. Settling the broken table issue was the real frustration. The damage was only caused by their negligence. I purchased additional insurance in advance so that if there WAS damage it wouldn't cost me anything. The owner said that the premium quoted was too low (how is that my fault?), that it didn't cover replacement value (which I specifically requested) and then low-balled me on the settlement. Other than taking the time and effort to take them to small claims court, there's nothing I can do. The actual cost was twice the estimate that they gave me. I know the hassles of moving from an old house into an old house cannot always be predicted, so I didn't even bring this up as a gripe. But if you think about it, that's a pretty big miss in terms of accuracy if you were relying on a quoted price. For a small local family company that allegedly prides itself on service, this was a very disappointing experience. They might be OK if you just need to move some boxes, but if you have anything valuable or if you are expecting truly professional movers, you should avoid this company like the plague!

Description of Work
Hired for a local move of furniture and heavy boxes.

Category moving companies

5.0

04/20/2014


Christopher P.

They worked very hard for about an 11 hour day. It was a bit messy on the floors but it was snowing that day. No damage to either house or the furniture.

Description of Work
Moved out of a 2200 sq ft house + basement workshop across town in one day. They also packed up everything the day before.

Category hauling services, moving companies

5.0

11/04/2013


MaryLouise S.

Outstanding Careful with doors and hardwood. Prepared all to avoid damage with mats

Description of Work
Move entire contents of home to a new home.

Category moving companies, piano moving

5.0

10/17/2013


Henry K.

Two young men showed up exactly on time and went about their work in a professional manner. They unloaded the furniture in the new apartment and made several suggestions as to possible arrangements. They were friendly, prompt and efficient.

Description of Work
Transferred approximately three rooms of furniture from our home to an apartment

Category moving companies

5.0

07/01/2013


Kenneth B.

Went great. Large truck and 3 men for about 9 hours. Very capable and friendly.

Description of Work
Moved most items from 3-bedroom home to a storage unit 10 miles away.

Category moving companies, storage units

5.0

05/20/2013


Paul G.

Even though they only moved half of our belongings, it still took up their entire truck. It was a difficult move, with items in our attic and basement needing to be moved in addition to 2 floors of living space, plus yard maintenance items from a shed out back. We should have had 3 movers but we didn't realize how much stuff we actually had, so the 2 movers we had worked a full day just on our move. It was a long day of difficult work, but they soldiered on and did what needed to be done.

Description of Work
They moved half of our belongings from a house in the city to one in the suburbs.

Category moving companies

5.0

05/19/2013


Donald C.

They arrived on time and began by verifying that the load was as it was estimated. The crew of 4 went to work in two different parts of the house and began loading the heavy furniture first. To make things difficult it started to rain and snow as they moved the items out of the house. The crew now had to cover the furniture before it could be moved out the door. This was a difficult move and the crew worked hard to minimize soiling. They moved the load to the new house by lunch time. They actually managed to get the household items in the correct rooms and listened to our directions as to placement. There was some very minor paint damage to a wall but nothing serious. I'm glade I'm not in the moving business.

Description of Work
Moved 7 rooms of furniture to a new location 2 miles away. This move also included a basement wood working shop.

Category moving companies

5.0

04/08/2013


Michael P.

Punctuality was the only issue with the move. The movers were scheduled to arrive between 12-2 PM. I received a call at 1:50 PM to say that they were running late and would arrive at around 3 PM. They did not actually arrive until 4 PM. However, from the time that they arrived, everything went well. The movers introduced themselves, reviewed what was to be moved, loaded the truck and unloaded at teh new house. There was no damage to possessions, or either the original or new property. The move we conducted efficiently and professionally. I would use Bauer and Son for another move.

Description of Work
Moving packed boxes and furniture.

Category moving companies

5.0

03/14/2013


rose marie V.

Bauer & Son Moving was easy to work with. The two individuals who came were helpful and professional. They went upstairs and to the basement removing all items to be taken out. The items were brought inside my garage and put on a large tarp I had purchased. This donation I made was costly but in the long run these bulky items, which were no longer needed, were out of my house.

Description of Work
I donated large items to the Salvation Army. Their pick-up people are not allowed to go upstairs or to the basement to remove any items due insurance policies. I had no other option but to call a moving company.

Category moving companies

5.0

11/14/2012


clarke B.

They moved the piano with no complaints and with professionalism. Everything was neat and tidy when they finished the work. There were no scratches or dents. I think their work was great. I will probably use them again.

Description of Work
We had an upright player piano moved up 6 steps through an opening that allowed only 1 in. clearance. The piano was extremely heavy and really pushed the limits of the 2 men.

Category moving companies, piano moving

4.0

10/31/2012


Julie B.

The actual movers were wonderful, but the date of the move they give you a window and the window of time went over and they ended up being late. I called the company and they said they were on their way, but never apologized for being late or not calling me. The movers showed up and did a wonderful job, and did apologize for being late. I just would have liked an apology from the actual company.

Description of Work
Bauer and Son movers, moved us from a storage facility to a house.

Category moving companies

3.0

09/18/2012


Sharon H.

Overall, good service by the crew. Arrived on time all 3 days, The staff were very accommodating and flexible. They worked very hard and I appreciated their service. A China cabinet sustained a deep scratch as well as a few broken minor things not really worth mentioning. Most disappointing was the large area of "brush scratches" on my 18 month old hot tub, I'm guessing occurred from a tie-down strap not properly padded.It went unnoticed until 2 weeks later when I went to prepare the hot tub for use. ( My advice: take before and after pictures of expensive items!!) The most disturbing aspect of this move was the denial that he (the owner) scratched the hot tub yielding multiple excuses, including blaming my young children or the soft cover, for the abrasive scratches at a position on the tub. As the owner of the company I would have expected a more professional and calm approach (he was yelling denials to me over the phone). In the end, he did call back and apologized for his behavior and verbal treatment toward myself. He did refund the moving cost of the hot tub, while still denying any wrong doing (still disappointed with lack of acceptance of responsibility).

Description of Work
Local whole house move including new hot tub over 3 days. Took three 28 foot truck trips. Hindsight, should have gotten a semi truck.

Category moving companies

3.0

07/11/2012


Matt B.

The owner was great on the phone, very helpful before the move. But the movers that arrived came with a truck that was too small for our stuff. They were fine loading up, but then rushed the unload and broke our dresser. They also dinged up some of the walls and steps. The cost was fine, and good communication before, but not pleased with the follow through after the move.

Description of Work
They helped us with a local move in Rochester.

Category moving companies

5.0

03/24/2012


Thom S.

They did a good job and nothing was lost or damaged.

Description of Work
I used Bauer and Son Moving to move houses.

Category moving companies

5.0

01/10/2012


Melinda H.

My moving date was changed a few times and Bauer and Son moving was very flexible. Unfortunately they were not able to arrive extra-early on moving day, but as it turned out it didn't really matter. I had 3 movers since I had a piano to move. Their names were Jimmy, Jim and Scott. They were friendly, professional and very thorough. I had lots of smaller items and they packed them into larger boxes for the moves. They also brought garment boxes for my closet items which was great! After all of the items were packed at the apartment they came straight to the house and started working immediately. They were very good about asking where things went if they weren't clearly marked. After they moved in the dining room furniture and placed it where I asked I changed my mind and they moved it quickly. I didn't see any of these guys take a break, but I hope that they did at some point since they worked for over 6 hours! I didn't see a single nick, dent or scrape on any of my furniture, any of my walls or any of my floors. My parents will be moving in a few months and we will be using Bauer and Son again!

Description of Work
I moved from a 2 bedroom apartment to a 3 bedroom raised ranch. The items moved included living room furniture, bedroom furniture, a dining room set and a piano.

Category moving companies, piano moving

5.0

10/18/2011


kathleen D.

What can I say. They got me from point A to point B with no problem and at a decent rate. There were no unpleasant surprises and, as moves go, it was a truly professional job. Since I was moving to a houses two blocks away, the whole affair took only about 4 hours start to finish. I would use this mover again without hesitation.

Description of Work
I spoke with Mrs. Bauer on the 9th and was able to arrange the move for the 13th. No muss or fuss. Without needing to send out someone to give me an estimate, she was able to assess accurately how many movers I would need. The two men arrived at the appointed time, and carried out the move easily and without a hitch.

Category moving companies

5.0

08/18/2011


Wanda P.

I liked their professionalism, timeliness and the price. The crew that moved us was excellent.

Description of Work
I used Bauer & Son Moving of Rochester for moving from one house to another. They moved our entire household.

Category moving companies

5.0

02/05/2011


Miriam B.

Three men were assigned to the job. They used appropriate protection for the flooring at both houses, and disassembled/reassembled furniture where necessary. The entire move took approximately 4 1/2 hours. Because I had already relocated many of my book boxes, the move came in well under the original estimate.

Description of Work
Trimmed two trees in order to accomodate moving truck. Moved approx. 130 boxes of books, 40 bookcases (including some already present at the new home), a large rolltop desk, and other furniture from a 1476 sq. ft. home to a home just under 2200 sq. ft., about two miles away.

Category moving companies

5.0

11/09/2010


Aida A.

They were very good. They were punctual, very careful with the piano and it was pretty heavy so they were careful with the house, too.

Description of Work
Bauer & Son Moving Inc helped me move a piano.

Category moving companies

5.0

10/31/2010


Carl M.

Mr. Bauer came out to do the initial quote. I had 3 quotes. Even though this company charges a flat service fee for the trip, their per hour rate was lower so it was basically a wash with the other 2 companies we got quotes from. I felt very comfortable with Mr. Bauer. He was friendly and offered advice as we went through my house on how to pack things and how to get things ready so that we would save money on the move day by cutting down on the time it takes for the moving team to pack the truck. On the day of service Mr. Bauer was not there, but his team was wonderful. They had a great attitude, seemed to enjoy their job and they didn't waste any time. I was worried that with paying a per hour fee they would not put forth the best effort, but this was proven wrong. They hustled the entire time and seemed to have my best interests at heart. There were short cuts they could have taken that could have damaged my furniture and I witnessed that they never took them. They always protected it and they did it with a smile and a laugh. I highly recommend this company.

Description of Work
Moved my house contents from Batavia to Penfield.

Category moving companies

4.0

07/30/2010


Patricia D.

The 2 man crew arrived on time ready to work. They were polite, efficient, easy to work. It was a very hot day, they needed to be told to take a break and have something to drink so that they wouldn't dehydrate. Very satisfied with this service.

Description of Work
moving from a ranch style to a two story

Category moving companies

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    Super Service
    Award 2022
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Visa, MasterCard, Discover
    Senior Discount
    No
    Warranties
    Ask for details

    Services Offered

    Residential and commercial household, office relocation, trucking, hauling freight and general commodities local & long distance & piano moving.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Bauer & Son Moving Inc

    How is Bauer & Son Moving Inc overall rated?

    Bauer & Son Moving Inc is currently rated 4.6 overall out of 5.

    What days are Bauer & Son Moving Inc open?

    Bauer & Son Moving Inc is open:

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    What payment options does Bauer & Son Moving Inc provide

    Bauer & Son Moving Inc accepts the following forms of payment: Visa, MasterCard, Discover

    Does Bauer & Son Moving Inc offer free estimates?

    Yes, Bauer & Son Moving Inc offers free project estimates.

    Does Bauer & Son Moving Inc offer eco-friendly accreditations?

    No, Bauer & Son Moving Inc does not offer eco-friendly accreditations.

    Does Bauer & Son Moving Inc offer a senior discount?

    No, Bauer & Son Moving Inc does not offer a senior discount.

    Are warranties offered by Bauer & Son Moving Inc?

    No, Bauer & Son Moving Inc does not offer warranties.

    What services does Bauer & Son Moving Inc offer?

    Bauer & Son Moving Inc offers the following services: Residential and commercial household, office relocation, trucking, hauling freight and general commodities local & long distance & piano moving.