Another Fence Repair
About us
Locally owned Hours: Year Round Service Categories: Fences & Gates Specialities: Year Round Service, Residential & Industrial, New Installs, Licensed & Insured, All Types Of Fencing
Business highlights
Services we offer
Fences & Gates
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
93% | ||
2% | ||
0% | ||
0% | ||
5% |
"These people were aware of everything needed at the time of our first meeting. The fence was installed level as always when around a built in pool. I informed [Member Name Removed] about the gap under the fence in certain areas that would not meet code. I suggested having dirt be brought in before the stone went down, she said that would not be a problem. They had the stone put down without the dirt, the following day, two days before she said the landscaping crew was coming. They were in a hurry because of an upcoming event and jumped the gun. I'm sorry about the problems they encountered but they were not because of our installation. We always keep the fence level up close to an in ground pool, it would not look right otherwise. The fence looked great, [Member Name Removed] even said so."
"First of all, I dealt with [Member Name Removed], not [Member Name Removed]. As far as the music goes, the neighbor had no problem with it as I spoke to her about it at the very beginning of the job. Also, we were about 150 to 200 feet away from the customers house with the fence we were installing, our radio was not disturbing anyone. A 2x4 rail on the gate did split slightly while putting the top hinge on, when they called about it I told them I would get to it when I could and in the area. Apparently that was not quick enough for [Member Name Removed]. I did the fix and everything works fine. I just had to set the record straight. I'm sorry they were not happy, you can't please everyone."
In May 2015 I noticed 6 posts were leaning.
Larry always seems overly busy, and it took 2 weeks before he returned my phone call, and another 3 weeks before he could come and do the repairs. This was not urgent so I didn't mind the wait.
When he came, he checked all posts, then for about 8 posts he loosened the fill dirt, plumbed the posts, and tamped with sledgehammer. He did not charge me for this work. I tried to give him something, but he refused.
I have seen many reviews that complain about Larry's responsiveness. Yes, this can be frustrating, but it is because he is personally involved in every job, does great work at a good price, and consequently has a lot of business. If you are not in a hurry, you will be very satisfied with the results.
It is nice to be busy but this is now way to run a professional business. I contacted them because of the good reviews here. I don't know what is happening with this company but you will notice there last 3 reviews are the same as mine. Save your breath and don't bother!
I would never recommend a company who has no respect for potential customers. If he was too busy to take on more business, then a simple return phone call would prove he is a good business man interested in providing good customer service.
Licensing
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