"Whoa! May 2012 was the last contact I had with this client. I began working with them on their home on LI, however, they had a vacation home in another state and spent a good deal of time there, so projects would be started, some were completed, and some were put on hold until they returned. The last correspondence we had was regarding a piece of furniture they were thinking of purchasing, we were discussing sizes and colors, and the last email I received signed off with "talk to you soon"- I assumed they were out of town (Memorial Day holiday) and I would hear from them when they returned, sadly, I heard nothing until this review was written"

"This client was moving from another state, we met with them on Memorial Day, because they only had one day, we wanted to accomodate their needs and put together a presentation for an entire home in 5 hrs, and showed in a restaurant as they could not get into their new home. The client then expected to have a full report given to them the next day, which was not possible."

"This client received a piece of furniture that was too large for the room. We accepted responsibility for this error, and the piece was picked up and moved at our expense, and the client was issued a refund. We also offered to find a replacement for this piece with no charge for design time, and the entire trade discount would be given to this client, they declined."