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BED BUG PATROL

Founded 1978 • With Angi since November 2007

4.6

(8) Verified Reviews

Business Details

Phone Number

Address

7009 73RD PLACE

Ridgewood, NY 11385

Description

CONTROL & ELIMINATION OF BED BUG INFESTATIONS. INSPECTION, TREATMENT & FOLLOW UP.

Verified Reviews

A few reviews for this pro...
Latosha B.
5.0
12/18/2014
unknown
Category
pest control
ALAN L.
4.0
11/20/2014
.
Description of Work
Brought in a dog to search for bed bugs.
Category
pest control
Beth D.
4.0
11/07/2011
The job turned out well so far. It is not a job that you would know right away. So far our experience of the company has been good and if it solves our bed bug situation then it would make it even better. They did everything in their power to make it happen so far. I don’t know what the going rate is for such a service.
Description of Work
I used the service of Bed Bug Patrol about two weeks ago for bed bugs.
Category
pest control
Jill D.
4.0
10/06/2011
Overall--they did a great job. The house was bug-free after the second visit. I would have preferred that the same team come both times--this way they could follow up on specific trouble spots they'd mentioned. But I would recommend this company to anyone with a bed-bug problem. While the price was definitely steep-- I think it was worth it because they provide a 90 day guarantee and they would have come for a third visit if we still had a problem.
Description of Work
My Mom's house got a bed bug infestation. I called Bed Bug Patrol because they said they were specialists in getting rid of bed bugs.Because Bed bugs are VERY hard to get rid of, they have to do it in stages (2-3 visits). Bed Bug patrol gave me an estimate and I made an appointment. The gentleman who examined the house and gave the estimate also gave me good advice on how to prepare for their visit, and how to avoid getting re-infested. The exterminators came on time on the appointed day and sprayed, treated the beds, and sealed off the basement and a closet to apply vapor strips. They also provided advice on what to do to completely eradicate the problem (like getting the curtains washed). They scheduled an appointment to come two weeks later to treat the house a second time and remove the vapor strips.On the second visit, a different team came. They sprayed and re-treated the beds, etc.
Category
pest control
Heleen A.
5.0
02/10/2011
Detailed preparation instructions were provided by mail and e-mail. Unlike other companies, Bedbug Patrol, a division of Metro Pest Control, does not want you to throw anything away; with its method and guarantee it is unnecessary. It was a lot of work but we are rid of the bedbugs. The exterminators are prompt, nice, correct, etc. Another company we used previously did not get rid of the problem, just wanted to grab the money. Metro does the right thing. When told a queen-size bed had already been thrown out because of the earlier experience, $95 was deducted from the initial quote! And yes, you get an exact quote.
Description of Work
This company gives a 3-month guarantee if you follow instructions carefully. All closets, drawers, shelves and bookcases must be emptied and the contents inspected and bagged. The entire apartment was treated with chemicals. Holes were drilled and filled with poison and closed up again nicely (1st treatment only), and outlets and the bottom of the couch and chairs were treated as well. Everything must stay bagged until the 2nd treatment three weeks later. The two treatments are most often enough, however, we needed a third.
Category
pest control
cynthia C.
5.0
11/30/2010
Bed Bug patrol did a good job. Did a good job explaining what they were doing. The workers were very nice and professional. They use a professional dry cleaning service-the big apple- and that service adss was an addtional 3k. they were fine, though some of our clothes came back damaged, a bag of our stuff went missing for a month and then some things didn't come back at all. It's hard to do an inventory of your clothes closets as you are also trying to figure out how you are going to live among the plastic for essentially three months. Glad to have lived through it.
Description of Work
Estimate, bagged books, desk,closets in 5room apt. Wiped down everything and vacuumed. Sprayed. Remade beds with mattress covers. Came back 6 weeks later sprayed again.
Category
pest control
Christopher F.
5.0
08/26/2008
Initial contact was with their office staff. The person described the process well, giving me ample opportunity to ask as many questions as necessary. The first two exterminators (by the way, the company is an arm of Metro pest control), did a decent job, though the one who was in charge was not that forthcoming with information and his partner did not wear a mask, which gave me concern for his safety/health. Luckily I had done a great deal of research and did not need a lot of information. By the way, when you choose an exterminator for bed bugs you MUST choose one that specializes in it--just because a company is a pest exterminator does not mean they have the specialized knowledge to handle bed bugs. My apartment building wanted to let the super handle this ("you should throw out your bedding"--wrong!--" and the super will spray around." Bed bugs are possibly the most serious infestation you can get because of how difficult it is to remove them. It is worth it to spend the money to get it done right. I acted quickly because a friend told me horror stories of her experience, so I was prepared. Another by the way: you can tell if you have bed bugs by the bite pattern on your skin--several bites close together--though if you're reading this I guess you may already know. Bed Bug Patrol knew exactly what to do, and you get a ninety day warranty so they will keep coming back until the pests are gone. After the third visit (I still had them after the initial visits, which is not uncommon) the bed bugs were completely gone. On the third visit I got a very competent and thorough exterminator (their receipt said the names of the two were Jorge and Marc--I think Jorge was the one); the competent one lifted the entire bed off its platform to spray better (I kind of wonder if the company sent in the best exterminator because after they first two visits they start to lose money, but that's just a guess) and after that treatment they have been completely gone. All in all getting bed bugs is one of the worst experiences a person can go through.
Description of Work
Three visits in all were made. There were two standard treatments and then a third treatment was necessary. They sprayed insecticide thoroughly in all appropriate places, drilled small holes (then covered them) in wall and injected insecticide.
Category
pest control
Mary C.
5.0
11/12/2007
The process is arduous, but the folks were kind. The contact person via phone, Dee, is very knowledgeable and very helpful. They sent out an email with instructions that were so helpful that I passed it on to friends in the same situation. It took 3 applications to get rid of the bugs. Some of the exterminators who came were more thorough than others. The last two were great. Bed Bug Patrol has a 90 day guarantee that is very nice. All in all, a positive experience in a horrible situation
Description of Work
Bed Bug Patrol exterminated for bed bugs. They came and sprayed the furniture, in and around all dressers, behind all light switches etc. With my permission, they drilled holes in some walls in order to put pesticide in the walls. They sprayed on and into the upholstered furniture, turning it over in order to be thorough.
Category
pest control

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    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    5 %
    Warranties
    Ask for details

    Services Offered

    CONTROL & ELIMINATION OF BED BUG INFESTATIONS. INSPECTION, TREATMENT & FOLLOW UP.

    Services Not Offered

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    Frequently Asked Questions & Answers about BED BUG PATROL

    How is BED BUG PATROL overall rated?

    BED BUG PATROL is currently rated 4.6 overall out of 5.

    What days are BED BUG PATROL open?

    BED BUG PATROL is open:

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    What payment options does BED BUG PATROL provide

    BED BUG PATROL accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does BED BUG PATROL offer free estimates?

    No, BED BUG PATROL does not offer free project estimates.

    Does BED BUG PATROL offer eco-friendly accreditations?

    No, BED BUG PATROL does not offer eco-friendly accreditations.

    Does BED BUG PATROL offer a senior discount?

    No, BED BUG PATROL does not offer a senior discount.

    Are warranties offered by BED BUG PATROL?

    No, BED BUG PATROL does not offer warranties.

    What services does BED BUG PATROL offer?

    BED BUG PATROL offers the following services: CONTROL & ELIMINATION OF BED BUG INFESTATIONS. INSPECTION, TREATMENT & FOLLOW UP.