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Bay Carpet

4.9(
100
)
Wood Flooring - Refinish - For Business, Wood Flooring - Install or Completely Replace, Wood Flooring - Install or Completely Replace,

About us

Bay Carpet & Flooring has been in business for 28 years and has a free shop-at-home service covering the entire metro area. We offer day, evening, and weekend appointments - to have samples brought to your home and have your floors measured, at no charge. Check our website (baycarpet.com) for special discounts. Additional service areas: Midtown, Nassau, Rockland, Staten, Suffolk, Union, Upper Manhattan & Westchester Counties.

Business highlights

Emergency services offered
42 years of experience

Services we offer

Installation-flooring, carpet & hardwood flooring. Window treatments.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9100 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
1%
2
1%
1
1%
Write a review
Showing 1-25 of 100 reviews
Jesse W.
Apr 2022
5.0
Yes, I recommend this pro
They did a wonderful job and they are listed as the top for carpet company. I recommend them highly, they cleaned up everything after the installation. We are very happy with the work that they did.
Sadio T.
Apr 2022
5.0
Yes, I recommend this pro
Went great
Kyle L.
Nov 2020
5.0
Yes, I recommend this pro
$3,000
We are a Funeral Home in New Jersey. We needed to replace the entire carpet in the building and these guys were phenomenal! They did an Excellent job. It’s a great team that knows what they are doing and I will hire them again if needed. I highly recommend them!
HOWARD S.
Oct 2020
5.0
Yes, I recommend this pro
$700
We went to another carpet place originally who told us the carpet we wanted would take over 3 weeks to be shipped. Mark from Bay carpet came to our house(wearing a mask of course)and was able to get and install the same carpet in a week. Their price was $100 less than our original quote, They also re-stretched a carpet in another room that was not installed properly. They came on time, were very neat and did a great job. Highly recommend
JoAnn F.
Dec 2019
5.0
Yes, I recommend this pro
Very good. One guy and did a very good job. In and out service
A M.
Oct 2019
5.0
Yes, I recommend this pro
$5,000
Absolutely fantastic job done by everyone -- Mark the sales rep and Patricio, the installer, and his co-worker to Joan in the front office. We plan on calling Bay Carpet for all of our needs going forward. We are incredibly happy with the work that was done.
Janet E.
Jul 2019
5.0
Yes, I recommend this pro
$875
Very good. These guys were very efficient.
CATHERINE B.
Nov 2018
5.0
Yes, I recommend this pro
$500
Even though we had a very small job (a new runner for the foyer stairs), Bay Carpet treated us like an important customer. Professional, prompt, good work, and a good price. We had an estimate from another company that was 20% higher for the same job. We were extremely happy with Bay Carpet.
Angela G.
Oct 2018
5.0
Yes, I recommend this pro
$1,100
My consultant was very professional and easy to talk to.
Maureen D.
Sep 2018
2.0
$3,000
The salesman noted the several heavy pieces of furniture in the rooms that installers would move. The installers were supposed to arrive at 10:00 am; however, they did not arrive until after 12:30 pm. From the moment the two installers arrived, the one in charge began to complain about the scope of the job and said they would not be able to finish until the next day. I told them this was unacceptable since I had waited five weeks for the carpet to come in and had taken the day off from work. They proceeded to do the work and did work hard but the one in charge repeatedly complained about how much work had to be done. Only one workman actually did the installation; the other did mostly grunt work. Unprofessional.
Response from Bay Carpet

"In response to [Member Name Removed] s Review. First of all, we give our customer's an approximate time of arrival. Due to an accident on the Whitestone Bridge, the installers ran slightly late to the job. Anyone who drives in NYC knows it is difficult. Second, we do not manufacture carpet - we had to wait for her carpet from the Mill - it was not In-Stock when [Member Name Removed] placed the order. I believe it was unfair for the customer to criticize Bay Carpet for somethng that is out of our control. It was a 98 degree day, and it was a tough job to do. They had to move (3) dressers, (1) desk, beds, (4) large cabinets, (3) end tables and other furniture. This job was loaded. I understand the customer is impatient, we get it; but you cannot rush a flooring job. We had to move all the furniture back in place. Then take down all the garbage to the dumpster in the basement. To call the installer a grunt is unacceptable. She got a great price / a good carpet / amazing work / and overall, a great value. The men were professional, they worked hard, they cleaned up + vacuumed. The customer gave them a tip of $20 and they left. We believe the customer's complaint was unjustified. Bay Carpet has a great reputation and is a great company with great hard-working people. Karl Lifavi President"

SUSAN L.
May 2018
5.0
Yes, I recommend this pro
The installer arrived on time. The installation went smoothly. Would highly recommend.
George R.
Dec 2017
5.0
Yes, I recommend this pro
$2,000
They arrived as described and did the job quickly and well.
Jacqueline J.
Oct 2017
5.0
Yes, I recommend this pro
Went well. The guys did a great job and it was over in a day.
Josef W.
Sep 2017
5.0
Yes, I recommend this pro
$2
The sales-rep came first withsamples and helped us chose the carpet we liked. The price he quoted was somewhat high and we said we would have to think about it at which point he lowered it by $300 since we came through Angie's. I wanted to check in other places to compare prices. I checked with three more places and the average quote was about $200 cheaper. However, I was more impressed by Bay Carpet professionalism. I calendar the rep and told him they can have the job if they come down another $200. He agreed and I hired them. The two carpet layers came nand did a great job, all in less than five hours. I am very happy with the results. They sure will have my business again.
Deborah K.
Sep 2017
5.0
Yes, I recommend this pro
Went very smoothly
Drew S.
Aug 2017
4.0
Yes, I recommend this pro
Fine. I wish I could have used a thicker under pad but was told the one they were using was the thickest
Sheila M.
Aug 2017
1.0
$3,600
While half of the job was done and completed well, we waited 6-8 weeks for them to tell us that the carpet that we ordered for the remainder of the job was unavailable. Then, after selecting a second carpet, we waited several weeks for them to tell us that the carpet selected was yet again, unavailable. After several selections and months, we were told that none of the carpet that we wanted was available for the price quoted, so they refunded the money that we had paid up front and never completed the job. We waited 4 MONTHS to have the job not completed. VERY disappointing!!
Sean B.
Jul 2017
5.0
Yes, I recommend this pro
$500
This was my third time working with Bay Carpet, and they were able to accommodate my rush job. I called Friday to inquire about having a room of carpet replaced in time for a Sunday open house. BayCarpet had some one over to my house in an hour to take measurements and review options. The team came Saturday morning and completed the job quickly. We're moving, but will definitely use BayCarpet in our new house when the need arises.
Sean B.
Jul 2017
5.0
Yes, I recommend this pro
$500
This was my second time using Bay Carpet. Al showed up the same day that I called to take measurements and help me pick materials, and his team came the next day to install. The installation team did a great job and were very courteous.
Kenneth S.
Apr 2017
5.0
Yes, I recommend this pro
$4,500
Great! Very professional
Esther P.
Nov 2016
5.0
Yes, I recommend this pro
I had a fine experience with them. They did a great job. Price was fine. They probably came right away. I would definitely use them in the future.
Mary F.
Nov 2016
5.0
Yes, I recommend this pro
$6,300
This is the second time using Bay Carpet. They are efficient. They work quickly and neatly. They cleaned up after themselves and placed the remnants were we asked them to place it. I specifically asked for the same installers, Alex and Henry, since they did an excellent work. I will definitely hire them again for my next project. Thank you for your service.
Paul C.
Nov 2016
5.0
Yes, I recommend this pro
Installer arrived within appointment scheduled. Was polite, skilled and result was excellent
Teresa C.
Nov 2016
5.0
Yes, I recommend this pro
The installers were excellent.
Mary F.
Nov 2016
5.0
Yes, I recommend this pro
$6,303
This is the second time I've used this company. I had previously written a review. Service was done quickly and efficiently. I appreciated excellent service. They are pricey, but worth it.
Showing 1-25 of 100

Licensing

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FAQ

Bay Carpet is currently rated 4.9 overall out of 5.
Bay Carpet accepts the following forms of payment: CreditCard
Yes, Bay Carpet offers free project estimates.
No, Bay Carpet does not offer eco-friendly accreditations.
No, Bay Carpet does not offer a senior discount.
Yes, Bay Carpet offers emergency services.
No, Bay Carpet does not offer warranties.

Contact Information

65-04 Myrtle Ave, Ridgewood, NY 11385

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