Olympic Fence

They took old fence down and replaced with white picket fence. They worked all day, 8 am or so til after 6, but got the job done. Cleaned up after themselves. We love the fence and have received many compliments.

The service was excellent as well as the quality of the materials.

The job went smoothly except for a small snafu with the installation of the latches for the privacy doors but it was remedied very quickly. The crew stayed extra hours to meet the 2 day deadline with a week after follow up to check on cement setting and gate adjustments.

Excellent! Work was done in a efficient manner and done quickly. The finished product was everything I expected.

unknown

unknown

unknown

unknown

unknown

We got an estimate quickly and Vicky (Mike's wife, who answers the phones) was patient with answering all my questions. After receiving my deposit check, I was given an estimated timeline by Mike's wife of "a couple weeks," which I didn't like, but I heard from him directly a couple of days later to schedule our installation. Mike himself didn't show or supervise, which I didn't love, but his team did a pretty good job. There were a few inconsistencies with height/slant on the fence but that was primarily due to our backyard being uneven, so I think they did the best they could, and they were responsive to questions and requests during the installation. On such a big/expensive job I would have liked to have Mike at least come by and see the finished product, but otherwise we had a positive experience. They were one of the lower estimates we got for the job and they really seemed to know what they were doing.

Estimate was professional and Mike, Jr. instilled confidence that he was experienced and efficient.  Men arrived on time and proceeded to dismantle old fence, clean shrubbery that interfered with the area and installed the new fence with care.  I was pleased with the work and the materials.  A job well done.

Poor fence style.  Slovenly work. Left hidden mess.
Needed supervision.  
Workers were either inexperienced or had been taught poor habits..
Olympic made aesthetic decisions that were not their call to make.
They did not inform me that the fence would be incomplete.

Here are the problems with installation:
 
1.  I had to point out that one fence segment was a half inch lower.  
They cheerfully readjusted.  But would have been just as happy leaving sloppy carpentry.
I also had to catch them from nailing the fencing in front of the posts, which looked crappy and
ate up space.  I had to show them our other fence where the fencing was flush with the posts.
They readjusted, tho the spacing between fence and post is uneven.  Perfect on one side, a small
gap on the other.  This may be acceptable in fences, I don't know.

2. After they left, I was shocked to find they had gone into my back garden and dumped MOUNDS of dirt directly against our Maple Tree and against our Cedar Tree.  There were SIX BUCKETS of dirt against the Maple tree alone!
Everyone knows that you do not pile dirt up against a tree.
And if they'd spread it out, it would have destroyed the ground moss.
They also piled up dirt against our Fir Tree, and dumped it over the little rock garden in the bamboo.
The home office said "they always do this."
Really?  They don't ask the  homeowner's permission to carry heaps of dirt into the garden area
and dump it against the trees?

3.  Left pools of sand and cement around the fence area.  This was away from the fence posts.
Cement infused soil was spread over the roots of butterfly bushes.  Hard cement directly up
against the fence.

4.  We selected the lattice fence.  We were NOT told that the top is unfinished, and you can see
ugly perforations from the top.   I've never seen a lattice fence without top rail finishing.  
It looks ok when viewed at ground level, but our windows are elevated over where we can see the
holes clearly.

5.  I just noticed that they missed the property line, so that we lost several inches.  There was a clear
painted line and they were told to start the post exactly there, not several inches in.  This is a small garden
strip. Losing even a few inches was a significant loss.

6.  The lattice facing is below ground level, down in in the dirt, with concrete globs slopped up against it at intervals.
This is not only unattractive, but the facing will quickly rot. Also, it would be impossible to do a clean paint job.
All the lattice fences in our area are at least one inch above the ground.

7.  The posts have a green tint.  They do not match the fence..  This means that the fence will not weather uniformly.
Olympic will say "just paint it."   Really?  Wwen the bottom of the decorative fence part is
buried in dirt and cement.  It should have been raised an inch above ground level to prevent rotting.
Not pushed down into the dirt.

To summarize:  this fence looks like a cheap DIY. 
The lattice wood colors don't match the posts, there is no finishing rail, there are unsightly cement globs on the ground around the fence area, and the facing is going to quickly rot because it was installed down in the dirt, instead of above.

I would like to replace this fence.
Unfortunately, the neighbor situation prevents our doing anything except covering up this one up with
foliage.


 My response to their response below:

1. They complain that I changed my mind 4 times.
This is because their clueless receptionist gave me INCORRECT INFORMATION, and
insisted that the lattice fence we wanted, was fragile.  
Later, the salesman corrected her misinformation.  
Two weeks after we put down our deposit, they STILL had not submitted our order,
so we decided to go with a 6 foot lattice,.  They had not submitted our order, so
why was this a major problem?

2.  The fence is the exact illustration in the brochure.  But that illustration DOES NOT show the
fence from above.  This would reveal that it is missing the top finishing board that EVERY
LATTICE FENCE I have ever seen has.  And as I stated, viewed from our window, we
see unsightly holes because the fence is not complete.
SINCE THIS LATTICE FENCE IS DIFFERENT FROM ALL OTHER LATTICE FENCES, 
SHOULDN'T OUR OUR KNOWLEDGEABLE COMPANY HAVE POINTED OUT THAT IT DID NOT 
COME FINISHED? 

I have PHOTOS of the MESS they left all over the side yard, and across the patio into our
moss and rock garden.   

unknown

From the beginning, the team was responsive. The turn around time was appropriate, as it was a small job. They followed up quickly and the fence was installed within 4 hours. 
The workers were friendly, and cleaned up after the job quite well. 
It was a small job, and it turned out exactly as I was hoping for. 

Overall the job and their work were great. A 5 man crew arrived early the day of and pretty much worked non-stop till they completed the job at around 7p. The crew went about their business and were courteous. Even though an owner/manager did not come at all to the site on that day, which made me nervous initially, everything went smoothly regardless. The workers knew what they had to do based on what the owner/manager and myself discussed weeks earlier.
There were 3 to 4 weeks between spec-ing out the job and the actual install. The company's responsiveness between that time and trying to settle on an install date, which was understandably weather dependent, was lagging. Of course, it was the start of their busy season so it's acceptable to a certain degree.
Although the quality of their work was very good and I was very happy (as was the case with the fencing product itself), right after the install I noticed that the plastic strips that bookend each lattice section was loose and one actually flew away into the common driveway behind my property. That just may be the nature of the fencing and the lattice, but I would think if that were the case they would take extra care in making sure that wouldn't happen. However, when I did mention the issue to the owner/manager he sent someone soon after while we were away to glue those strips and keep them from moving. That helped for a little while, but about a month later they mostly got loose again at which point I used silicone myself to keep them in place. That so far has worked.
The other issue was that all the caps on my door and gates, which happen to be the smaller caps, were not glued or were but kept slowly prying off. This could've also been due to the heat of the summer, but I don't believe it should've happened regardless. I eventually also used silicone to keep them in place.

Called them for an estimate and set up an appointment for the following week. Scheduled service for 2-3 weeks later and they were able to squeeze me in sooner than that. They do not contract out their work which is nice and the two nicest men came and installed 30' of 6 foot tall PVC fence as well as two chain link gates on my property. They were efficient and very professional even when my elderly neighbor kept coming out and heckling them about property line.
We would definitely use them again. The work they did was so great I want to replace other fencing thats in fine condition seeing how beautiful their new fence looks. Don't think twice, schedule them today.

Well from the beginning the service was excellent! I called and made an appointment for a quote and he showed up as stated. I got the quote and gave him a deposit. He stated it would be 10 to 15 days before he would start I was ok with that. But after 3 days he called and wanted to start the job. I was not ready for him so I ask to have it done on a Saturday. His crew showed up on time and did a very professional job.

I love my new fence and will use him for my future fencing projects.

unknown

it went well they were very professional would use them again

unknown

The entire experience with Olympic Fence was  positive from my initial meeting with Michael Constanza on a Saturday at the business's office through the completion of the job.   He provided me with brochures to review and by the following Monday, I received a call to schedule an appointment for an estimate.  That Friday, Mr. Constanza  arrived timely.  I found Mr. Constanza to be very personable and straightforward -- no hard sell tactics.  Moreover, Olympic Fence is a family business, and it was obvious that he takes pride in his work and reputation.  I was very impressed with him.  Following my instincts, I engaged him for the job, and I have no regrets.
Olympic's  crew arrived to install the fence within 2 weeks of the estimate as Mr. Constanza had promised. They arrived timely and did a excellent job of leveling the ground ( after tree removal) and installing the fence in less than one day.  Mr. Constanza arrived the same day to review the work and to ensure that I was satisfied. He told me not to hesitate to call him if any issues arose with the fence.   The fencing material is of high quality and is noticeably much sturdier than many PVC fences that I have seen.   Indeed, my adjoining neighbor complimented my choice of fence. 
I would highly recommend Olympic Fence to anyone considering installing or replacing a fence of any kind.   

Mike was great.  He understood our needs and made us aware of our options.  We would definitely used them again!

I received price quotes from several vendors.  Olympic was competitive, but they were all in the same range.  Olympic had the best suggestions so I chose them.  
Everything went well.  It was all finished in one day and looks great.  The fence is all level and all the gates work nicely.  It looks significantly better than my old chain link fence.

I Emailed Olympic Fence and the next day received a phone call scheduling and appointment for Mike to come out and measure my yard. Mike came on the 19th of Aug. and explained to me and wife the different kinds of fences he installs. I explained to him what i wanted, including 2 gates, one with a key lock and the other wit a simple latch lock.  The most important thing was that we wanted the fence level from the garage to the house.  He said it wouldn't be a problem and quoted the job for 2700$. Mike then said we would here from him with in 3 to 4 weeks.  On 9/12 he called me asking if Monday Sept, 15th would be a good date to do the install.  That Monday his crew of 3 showed up at 9:30 and began ripping down the old fence.  By 6pm the whole job was complete and done exactly as explained by Mike.  We are extremely happy with our new fence.  Great job! Would recommend to anyone. Mike and his team are very professional and do great work!

Michael came out to survey the job, we went over what I wanted in detail and he made a rough sketch in his notes. Later in the day he gave me a call with the quote. It was not the cheapest but I  am familiar with the excellent quality of work Olympic does, I work all over Brooklyn and I see those Olympic signs on fences everywhere.
A few days later he came by and we did the contract, he said the wait time would be 3-4 weeks. This is their "bread and butter" time of year so i expected the wait.
Unfortunately the fourth week came without a call so I had to call the office and was told I would hear from them by the end of that week. I called again the monday of the fifth week after not receiving any messages from them and the very attentive woman handling the calls said she would look into it. She did call me a few minutes later to tell me they were waiting on the material and should have it in by the end of the week. Finally on Thursday of the same week they called to schedule for the next day, but as luck would have it I was busy that Friday so we set it for the following Monday (6th week).  I was a bit frustrated by the extended wait for my install date, but only because I was so looking forward to finally having a fence around my property.
On the day of the install they arrived in force with 6 or 7 workers and Michael. It was a big job but Michael said the guys would work until the were done. We went over what I wanted again just to confirm and off they went.  It did take all day but they were great and whenever there was a question about what I wanted they made sure to ask me before they went ahead with it.
The fence looks Awesome! and I've actually had people from the neighborhood not just my neighbors, stop and compliment on it when they see me outside. I couldn't be happier with the job, Olympic does top notch work.