Founded 1977 • With Angi since January 2010
Service Provider ResponseWe try our best. Thank you .
Service Provider ResponseWe called the phone number of the sister and rang door bell when arrived with no answer on either. Maybe we had the wrong phone number but no one answered the front door. What would you like us to do and what was the big deal to reschedule. It doesn't make any sense that you knew our actions at your house without being there. We never pull up to house and leave. Common trend is when people say they are home when they are not or when they do not answer. We are sorry this happened as issues happen on both sides of story. Common trend is that we do great work with great service if a problem ever comes up. What was the big deal to reschedule?
Service Provider ResponseThis was a telephone conversation that went fine for the repair of two gate panels. We gave her a price on the phone and she said she would check with her neighbor. That's how it was left off. We don't need to see small basic jobs like that. The price we quoted was $650. Seems like she was upset because we do not accept discount on less than 1000 dollars. We are very busy and a lot of customers do not want to pay hundreds of dollars on small jobs. We try to speed the process on the phone. We do not charge to come down to your home. It seems like this person didn't like the price to begin with and like to give bad reviews to people who do not comply with her beg and call.
Service Provider ResponseWe always try our best. I told her we could get it done before a certain date and we did. Thanks again for the business.
Service Provider ResponseThank you for my first F on Angie's List. I would not recommend anyone listening to this customer. First if price was a D, why did we go on contract and why did I get paid. This customer changed her mind 4 different times after being put on contract the first time. Responsive an F but Punctuality an A, again makes no sense. We always called her back the same day when called the office. Quality an F? This wood fence was the final style she chose and that's what we gave her, the exact picture in the brochure. If she wanted a top piece I would have charged her a little more and would have gladly installed it . Spacing of post ? This is wood. We never and no one customizes evenly. It was made a bid deal about putting post behind or in line of fence. All customers want things differently that's why we need the homeowner home on installation day. Again not a gig issue. Making an issue for the cement around post and dirt near fence,,, I passed the job and everything was fine, no issue with cement and fence was straight. Customer called me up and said I might have killed her flowers and trees because of cement. WHAT??? Again makes no sense. The issue with the dirt around the tree, OK my guys should have asked where she wanted it and not put it behind the tree and assume as we never take dirt away. But calling us up and saying dirt is no good for a tree. WHAT??? I offered to come back and rectify the situation but next thing I know , I have an F rating. Then she complained about dirt, killing her moss, which by the way you could barely see making a bid deal for nothing. As you see some people are extremely picky and can never be satisfied. Some companies don't care But I do. We were judge unfairly and harshly. I have almost all A ratings over the passed 5 years. Again we are not perfect and do make mistakes and are willing to work with all of our customers to rectify and to make them happy. Apparently this customer can not be made happy.
Service Provider ResponseYour job was one of the more simpler and smaller installations, but not any less important. It was a pleasure doing business with you and thanks again.
Service Provider ResponseThis was a repair job on a pvc fence that needed all new post. Because this was not my manufacturer's , their is risk of handling. If anything cracks I wouldn't be able to get the matching pieces. All in all the job came out nice. Thanks again.
Service Provider ResponseThank you for the great review. Its nice to know that some people see the small details in presentation, the quality and ease of job completion. After the job was complete I went down to her house and inspected the job to make sure everything was ok. The customer was very happy and told me outright that their might not be future work. I told her the most important thing to us is a happy customer. Thanks again.
Service Provider ResponseThanks again and enjoy your new backyard.
Service Provider ResponseWe appreciate the honest review. Enjoy your new fence and thanks again.
Service Provider ResponseWe are very happy you are pleased with the work. Thank you for being understanding as in this time of year it gets a little crazy. You might have been one of the few that fell through the cracks in waiting time. Most of our customers this time of year are waiting between 4-5 weeks. Sorry for the wait time as we will try to improve in that area. Thanks again and enjoy your new fence.
Service Provider ResponseThank you for giving us a high rating even though we had some minor issues to deal with.
Service Provider ResponseThank you for the comments. We are pleased you are happy with the work. I am sorry about the timing of your job. Most of the year we are very busy. I know you did say two or three days notice before installation. When we call to schedule work we do try to make it sooner but we would have gladly waited for when it would have been good for you even though it did take us a little longer to get to your house originally. Thank you again for your business.
Olympic Fence is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 2:00 PM
Olympic Fence accepts the following forms of payment: Check
No, Olympic Fence does not offer eco-friendly accreditations.
Olympic Fence offers the following services: Commercial & Residential Fencing, Private & Semi Picket Fences, Railings, Gates, Post Caps, Vinyl Accessories, Chain Link, Aluminum Fences & Railings, Powder Coated Iron Fences & Welding.Material, Highway Guardrail, Corrugated & Enclosures Inside Buildings
Located in Brooklyn, NY, we take on a wide variety of projects ranging from residential or commercial metalwork to sculptures, props, and display fixtures. We aim to create custom solutions to meet our clients' design needs. We specialize in designing/fabricating with steel, stainless steel, brass, and aluminum.
We Supply And Install All Types Of Automatic Gate Opener, Garage Door Opener, Remote Controls, Keypad, And Telephone Entry, Safety Photo Eyes, Free Exit System, Etc. We Also Service All Types Of System. Our top priority is to give you professional work, making me worthy of your recommendation.
Installation or replacement of Residencial PVC Fence, Chain Link Fence, Ornamental Fence, Pool Fence, Wood Fence at a Fair Prices and Free Stimates call us we can help you.