Founded 2007 • With Angi since February 2009No description has been provided for this pro.
Service Provider Response(member name removed), Thank you so much for your great review. It means a lot to our company. We really appreciate your business, and look forward to working with you again some day.
Service Provider ResponseI think the member is very confused. We have never done any work for her and have no records of her what so ever. She may have dealt with a sub-contractor that was working on a roof in her neighborhood that may have impersonated us because our yard sign was out front, and it sounds like he gave her the run around. I'm sorry she thinks she was dealing with Capitaland Home Improvement but the fact is she wasn't. My name is Bob and I am the owner, we have no one named Mike on our staff. We all know that no one is perfect but we have a customer satisfaction rating of 99% and are five star rated with The National Consumer Protection Bureau (NCPB) and have over 10,000 happy customers. We try our best to satisfy every customer. It's too bad Angies list doesn't verify a complaint to make sure their member is accurate with their complaint and not just giving any company they think is doing a bad job a black eye. Angies list should demand some documentation from the complainer to show that she even did business with the Company she is complaining about. They are encouraging their members to tell these fantastic stories and to even lie because they know there is no verification or consequences for lying. NCPB actually talks to the customers to get the right information before posting their ratings. Try that site!
Service Provider ResponseAs Certified Master Elite Roofers, we stand by our decision to return the member's deposit due to the fact that the "repairs" that he requested would not have solved his roofing problems. The member has admitted that he is not a roofer, also having his "friend" from down the street install his roof, it is obvious that he does not want to take advice from people who have been in the business for over 20 years. The roof was improperly installed (ply wood was not properly attached to the rafters) and for us to correctly fix his roof and guarantee our work, we could not just fix the raised shingles (we will not do a "band-aid repair or a "cob job" just to make money like some companies). We believe that our customers deserve the best quality in service and products, and that's what we tried to offer the member.
Service Provider ResponseI have never meet or spoke to the member. We have dealt with his wife from the start of this project. She indicated to me that she was thoroughly happy with our work. A year after the job a leak developed from a brutal winter of ice damming as thousands of roofs in our area has, new and old. This is not a warranty repair but we went back three times ( which the Bradshaw may not even realize) and found shingles that were raised up due to ice damming and caulked them with clear caulk which is endorsed by the Manufacturer. Most major roofing Companies use sub contractor that carry their own worker's comp to give the home owner additional peace of mind in the event of an injury.To the best of my knowledge there have been no additional leaks and I will call the members to make sure as I AM very concerned about all my customers that they are satisfied. That's why we have a five star rating with the Nation Consumer Protection Bureau.
Service Provider ResponseThank you for the positive feedback! Customer Satisfaction is Capitaland's 1st priority. I am glad we provided you with a fast and accurate estimate, so we could expedite your repairs in a timely professional manner. The quality of service we showed you is a general practice around here and we consistently strive for excellence. We look forward to servicing you in the future. Please confidently send your friends an family our way, as I will assure them the same treatment. Welcome to the Capitaland Home Improvement family and please contact us anytime.
Capitaland Home Improvements LLC is currently rated 2.8 overall out of 5.
Capitaland Home Improvements LLC is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 4:00 PM
Capitaland Home Improvements LLC accepts the following forms of payment: MasterCard, Check, Visa, Financing Available, American Express, Discover
Yes, Capitaland Home Improvements LLC offers free project estimates.
Yes, Capitaland Home Improvements LLC offers eco-friendly accreditations.
Yes, Capitaland Home Improvements LLC offers emergency services.
Yes, Capitaland Home Improvements LLC offers warranties.
Capitaland Home Improvements LLC offers the following services: Roofing, siding, windows, sun rooms & remodeling.
Established in 2019, Intensive Renovations has provided luxury renovations to both residential & commercial properties. Family owned and operated & fully insured.
We are a family owned business that pays attention to every little detail ensuring the projects come out flawless. Customer satisfaction is our top priority. Remodeling basements is our specialty, making a whole new living space out of your existing home! Please give us a call today!
All Star Roofing Contractor LLC is a reputable, full-service roofing company that provides its customers with a wide range of roofing solutions. With over 10 years of experience in the industry, All Star Roofing has gained a reputation for delivering high-quality workmanship and exceptional customer service. The company is committed to providing its customers with the best possible service, and this commitment is evident through their team of skilled professionals who are dedicated to delivering the highest level of expertise in the industry. All Star Roofing is fully licensed and insured, which ensures that their customers receive the best possible workmanship and quality of service. At All Star Roofing, they understand that a roof is one of the most vital components of any building, which is why they offer comprehensive services to ensure that their customers' roofs remain in top condition. This includes everything from roof repairs to complete roof replacements. The company uses only the best materials available on the market, ensuring that their customers' roofs are built to last. All Star Roofing has a proven track record of providing exceptional service to its customers, and this is reflected in their many positive customer reviews. Their reputation for quality workmanship and excellent customer service has earned them a loyal customer base, which continues to grow year after year. In summary, All Star Roofing Contractor LLC is a professional, reliable, and trustworthy roofing company that provides its customers with exceptional service and workmanship. If you're in need of roofing services, look no further than All Star Roofing!