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EXCHANGE TV & APPLIANCE INC

TV Repair, TV Sales, TV Service - Cable

About us

Exchange TV Inc. has been offering TV Sales & Service to the Captial District area since 1956.

Business highlights

69 years of trusted experience

Services we offer

We service most major electronic brands - prompt courteous service

Reviews

5.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
8%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-13 of 13 reviews

Gregory H.
10/2015
5.0
tv repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Michael S.
01/2015
3.0
tv repair
  + -1 more
unknown
Description of Work: I went there in hopes of fixing a television but the part I needed was not manufactured anymore.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$100

Janet K.
11/2014
5.0
tv repair
  + -1 more
I took the TV to Exchange TV on 11/12/2014 to see if it was worth repIring. Gary looked at it and said that he would get back to me. He gave me a quote of $65.00 if no parts were needed and $75.00 if parts were required. I knew that the tuner attachment was broken. Gary called this AM and said that it was fixed. I am very happy with his service.
Description of Work: Gary repaired my 11 yr old 19" TV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Tom G.
06/2014
5.0
tv repair
  + -1 more
He was very responsive. They had trouble getting a part from the manufacturer, but that was understandable. He had a reasonable price.
Description of Work: The house had been struck by lightening and he fixed my TV from the damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

James J.
06/2014
5.0
tv repair
  + -1 more
Picture became distorted. Took it to exchange TV and it worked fine. They monitored it for a week and it worked fine during that time. After they put the back on and before I picked it up the picture became distorted again. They called me immediately, told me what was wrong, ordered the parts, and it now works fine. Great job for a reasonable price. Lots cheaper than buying a new TV.
Description of Work: Repair my flat screen HDTV.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$130

Mary Beth M.
10/2013
5.0
tv repair
  + -1 more
Gary was very nice,prompt, and professional. I sort of thought it would take 1-2 hours. He was done in less than 30 minutes. It was expensive but so worth it. Not many people around that do that sort of work. TV is 61inch screen and less than 5 years old. I ordered the part. That was $150. I looked on you tube but the job seemed very technical and Gary advised against it. He knew exactly what he was doing. Would've taken me all day and maybe wouldn't have been successful.
Description of Work: Installed a blue led light in my tv.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Catherine H.
10/2013
5.0
tv repair, tv sales
  + 0 more
The installation went great. Gary was very professional as well. He called to let me know that he was on his way. He took his time to install the TV and didn't rush through the process,even though it was a small job. I've gotten a number of appliances from Rensselaer Appliance/Exchange TV. They continue to provide great service. Just so you know, the exterior of this store isn't fancy. But don't let that stop you from shopping there.
Description of Work: Bob was helpful in the store. He didn't pressure me into anything. I appreciated his professional manner. I went to buy a TV for a small space. They had what I was looking for. Bob set up the appointment for installation right away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

michael H.
08/2013
5.0
tv repair
  + -1 more
Gary was able to come to your house within two days of our initial call. He gave us a two hour window of time when he would be at our house (12-2pm) and told us he would call about 15 minutes before he got to our address. He did exactly as promised, was able to repair the broken cable connection to our TV, and had everything up and running within an hour. The $130 covered the house visit, part and labor.
Description of Work: Made a house call to repair our large CRT television.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jeanne S.
08/2013
5.0
tv repair
  + -1 more
A positive experience and a fair and honest appraisal.
Description of Work: Our TV was not working. The company checked everything and did not find any problem other than the connections were not properly installed. .There really was not a problem so the charge to us was just the basic fee. Our son recommended this business as he ha a positive experience also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Eugene S.
03/2013
5.0
tv repair, tv sales
  + 0 more
Store visit finds a replacement TV at moderate cost with requested features. Delivery/installation/removal within 48 hrs. Totally satisfied w/punctuality and professionalism during the whole process. No charge for delivery/installation to offset cost of unsuccessful service visit. No hesitation to recommend this locally owned and operated business.
Description of Work: Home visit to diagnose problem on 12 Y/O, 250 lb., tube type TV. Research shows parts unavailable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,095

WILLIAM C.
10/2012
5.0
tv sales
  + -1 more
The service was excellent. They came right out and the installation went very well. The workers were very professional and it was a reasonable price.
Description of Work: I purchased a new Samsung TV and a Blu Ray player from Exchange TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael D.
04/2012
5.0
tv repair
  + -1 more
unknown
Description of Work: After reading a review of Exchange TV and Appliance Inc on Angies list I decided to call for a problem with my TV. After all and speaking to one of the staff and explaining but the problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Kathleen W.
04/2011
5.0
tv repair
  + -1 more
Notwithstanding my unhappiness at having to spend anything at all on such a young electronic appliance, I could not be happier with a service provider who minimized the pain.....quickly and at a reasonable cost. When I do replace 1 of these t.v.'s, I'll be going back to Exchange TV.
Description of Work: What a GREAT experience! My HDTV was not working. I was looking at throwing a $750. (4 yrs ago) 32" lcd tv in the dumpster had I taken the advice of a local, well-known electronic repair service. Now, understand this: I also have a 36" 25 yr old Phillips dinosaur that has never given me a moment's trouble so the spectra of my much newer investment landing in a recycling ctr angered me to a degree. Planned Obsolescence at it's finest. A Pet Peeve of mine. Through Angie's List I encountered Gary at Exchange TV who charged me $50. to trace the not-worth-fixing problem, applicable to any cost of repair, traced the problem to 7 capacitors (a total cost of $172. pts & labor), fixed it in 1 day and I am now somewhat happily watching my hdtv. I'm not at all unhappy with Gary or Exchange TV, quite the opposite. I'm a little unhappy I now have a $925. 4 yr old 32" hdtv, no reflection at all on Gary who saved me from spending $1000. on a new hdtv and provided me with a plethora of hdtv information for free.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

    Contact information

    400 COLUMBIA TPKE, Rensselaer, NY 12144

    www.exchange-tv.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 8:00 PM
    Wednesday:
    9:00 AM - 8:00 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Repair,
    TV Sales,
    TV Service - Cable

    FAQ

    EXCHANGE TV & APPLIANCE INC is currently rated 5 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 8:00 PM

    Wednesday: 9:00 AM - 8:00 PM

    Thursday: 9:00 AM - 8:00 PM

    Friday: 9:00 AM - 8:00 PM

    Saturday: 9:00 AM - 5:00 PM

    No, EXCHANGE TV & APPLIANCE INC does not offer free project estimates.
    No, EXCHANGE TV & APPLIANCE INC does not offer eco-friendly accreditations.
    No, EXCHANGE TV & APPLIANCE INC does not offer a senior discount.
    No, EXCHANGE TV & APPLIANCE INC does not offer emergency services.
    No, EXCHANGE TV & APPLIANCE INC does not offer warranties.
    EXCHANGE TV & APPLIANCE INC offers the following services: We service most major electronic brands - prompt courteous service

    Contact information

    400 COLUMBIA TPKE, Rensselaer, NY 12144

    www.exchange-tv.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 8:00 PM
    Wednesday:
    9:00 AM - 8:00 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 5:00 PM