Tiles Unlimited, Inc.
About us
2016 Winner of Best Tile Store in the Best of LI competition. Thank you for your support! Tiles Unlimited provides the best quality tile for any kind of floor, wall, countertop or other finished surface for every budget. We offer an extensive collection of porcelain, ceramic, natural stone, glass and wood look tiles in our new 5,000 square foot, multi-level showroom. Homeowners, contractors, architects and designers love Queens largest selection of tiles from all over the world. We have a large on-hand inventory for immediate delivery comprised of all types of tiles as well as installation materials, maintenance and cleaning products, tools and saddles. We also offer free design service to homeowners. Tiles Unlimited’s well trained tile consultants and design experts will walk you through the project and help you bring your ideas to reality. We take pride in our business, stand behind our products, and have earned our reputation as one of the fastest growing tile companies in the northeast. Tiles Unlimited - “Making a Difference One Square Foot at a Time™”.
Business highlights
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 17% | ||
| 6% | ||
| 0% | ||
| 0% |
My husband and I knew approximately what kind of tiles we wanted for our master bath and powder room renovations. After spending several hours at a different tile company's showroom, choosing coordinated European-made ceramic and glass tile patterns, then cancelling our entire planned order because 4 of the 7 tiles we selected were, quote: "on a cargo ship somewhere in the Atlantic Ocean", we went to the Tiles Unlimited showroom.
What a difference! Our salesman, Joe, was organized, professional, and extremely helpful. As soon as we explained what we were looking for, he showed us a suite of Italian ceramic tiles that we liked very much, then he helped us find 2 coordinating glass trim patterns, ceramic floor mosaic tesserae, colored grout, and matching marble saddles for the doorways. We looked at a few other tile groups in their nicely designed showroom, but we quickly decided to buy the first suite.
When we showed Joe some rough templates of the 2 different geometric mosaic floor layouts that we wanted, he did the math calculations for our tile choices' exact sizes, grout spacing, and the 2 bathroom floors' dimensions, to ensure that the patterns would fit precisely and would be centered on each floor area. He modified the template using a CAD program and printed a copy for us to give to our contractor. Very cool, and he saved us (and our tile installer) a LOT of frustration!
Since we were on a fairly tight schedule for our planned renovation, we were happy to learn that most of our tiles were in stock in their attached warehouse. Our special-order tiles were delivered less than 2 weeks later, which worked out great. When a third-party tile supplier sent a batch of glass tiles that didn't look good with the others, Tiles Unlimited allowed me to swap those tiles for a different color at no extra charge.
They were also very nice about accepting returns of full cases. We had apparently over-ordered 2 sizes of tiles (our fault, not Joe's) and they promptly refunded our payment.
Overall, we are thrilled with our 2 beautiful new bathrooms. This company's products are not cheap, BUT you get what you pay for. Their prices are reasonable considering the excellent materials, and are competitive with the prices in the first tile store we went to. My installer even complimented me for choosing thick, solid, high-quality tiles which a masonry bit will drill through cleanly, but will not crack or chip, unlike the typical thin, second-rate tiles sold at Home Cheapo and other big-box stores.
We plan to buy from Tiles Unlimited when we do a gut renovation of our kitchen early next year.
"Awesome, thanks so much for the review!"
"Wonderful, thanks so much for giving us the opportunity to earn your business. We'd love to see a picture of the finished job! Feel free to email us a quick photo to [email protected]."
":) Thank you for your kind comments. If you have any further questions about your tile or job please feel free to contact us. We are happy to help."
"Thank you very much for the compliments. We are sorry you had an issue with our return policy. Unfortunately the item you ordered was a special order item. It's always good to have extra tile on hand for insurance. You never know when you might need these tiles in the future. We have had many customers come in looking to purchase tiles that no longer exist to repair their tiled spaces due to damages or alterations in their home."
"We appreciate your comments, thanks for the taking the time! Glad you were pleased with our service."
"Thanks for the review!"
"Thanks for the review, Member!"
"Hey, Member. Thanks so much for taking the time to give us a review! Just to be clear, we're known for our competitive pricing and highly expansive collection, which includes exclusive material as well as material as low as $.97 per square foot. In your next shopping experience, please be sure to ask our Sales Representatives for help! Their job is to only respect your budget!"
"Thanks, Member. We look forward to your next visit!"
"We appreciate your comments! Thank you for giving us the opportunity to earn your business."
They were helpful and easy to work with. They had what I needed in stock.
"Thank you for the report, we appreciate it!"
"Hello, you must have the wrong company! We do not have you in our customer database and we strictly sell, we don't install. Thanks anyway!"
Licensing
State Contractor License Requirements
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