Bug Johnson's Pest Services, LLC

'm sorry, I didn't answer earlier; I did not see this email until last Thursday, although I was looking for it. When I first spoke to he told me he can only come tomorrow at 7:30 in the morning to see the job and to discuss what he will do and give me a contract. I was reluctant to have him come this early beacause my son and husband would not be available but i agreed because I figured he was just coming to look. He came early and looked only in one place instead of looking around the whole house and told me that he is sure that I have a raccoon problem because of the opening in the eaves. He told me he wants to cover the hole with chicken wire and a one-way door and the raccoons will leave through the exit. I tried disputing this idea, but before we drafted a contract he went to work patching up the hole. It probably took around 20 minutes and he claimed he was finished. I was all alone, early in the morning for me, when i couldn't think straight, so I just wanted to finish up with him. I said the job was guaranteed for a full year so I asked him hw much I owed him and I paid him $800 cash. And he gave me a receipt marked "raccoon" and charged me the full price for trapping a raccoon, which he never did. When my son, who lives with me appeared, he was furious. He said the problem stemmed from a different hole, and the hole that he patched up was originally a small hole which he may have enlarged to convince me that I have racoons. I undersood that ithe same treatment for racoons would also solve the sqirrel problem. My son called him and lost his temper while confronting him with accusations that he was scamming us. He got insulted and hug up on him. The next day I called him and told him there was another hole to tackle, so he agreed to come the next day. He did come, and I showed him where the hole is. He saw that it would be quite difficult to access it. In the meantime, my son came out and tried to talk to him. The conversation got rowdy, he got offended, and, in short, refused to deal with us and ran away. Nothing was accomplished and he refused to set up some traps, which he could have easily done inside my house because I have trap doors to the eaves. We have done it in the past and were successful. That took place last week, and since then, I am at my wits' end. We have several squirrels running around in the attic, and I cannot call a roofer until I get rid of them. They sound like they are damaging the house and we are getting very nervous. I would prefer to discuss this on the phone. My phone number is 929-302-1637. My home no is 718-871-2585.

it worked out well and it was removed

Showed up quickly, and returned + promptly each time we trapped an animal. Communicated well.

Sean solved our raccoon problem!

Bad experience. Project ultimately failed and the vendor refused to give refund. I paid $1,100 and issue was not remediated despite 4-5 visits and a guarantee. I had to hire another party that fixed problem on first try at a fraction of the cost. I would strongly advise against anyone using this vendor.

Shaun was communicative, professional and knowledgeable. He showed up promptly (actually earlier) and took care of the issue (skunk) within a day. This is how to run a business!

We had two raccoons take up residency under our deck. Sean from Bug Johnson’s Pest Control did a great job.

They did the job not good and not bad either.

He was very good, very thorough.

He was great it was fast and easy, prompt and pretty quick.

Though very responsive and came within 24 hours of contacting him overall felt scammed. Had a baby rabbit problem in our yard - he looked in our bushes, under shed said no rabbits or nests. Paid 150 for this 10 minute review. He leaves, let my dog out and she catches a baby bunny. Texted him and did not hear back. Be sure to ask for complete pricing if they are going to set traps - trap fee plus per animal caught fee - would add up fast.

They came super quick and got the job done quick and efficient

Expedient professional service. Very clean and very reliable. Did a great job was able to diagnose the problem and take care of it. I am very impressed. And I will use them again when I have a problem with rodents, etc. They found dead birds in my attic that were smelling terrible they found, the problem immediately and filled the hole where they came in as well as remove the caucuses. Wonderful service.

got appointment same day very thorough courtious professional

Good and quick

Professional and nice

Excellent an very prompt service (I called at 5am) . Shaun was here within an hour. He capture the raccoon hunkered down in my yard, set up a trap for another raccoon, and again came promptly to remove the trap. Put my mind at ease. I was very fearful of going out my back door as I was almost bitten by these raccoons. Thank you, Shaun.

Shaun was very helpfull in caputuring the raccoons. He was very prompt in setting up the traps and removal. I would definately recommend him.

Very knowledgeable and prompt

The guy was very efficient, performed well and I will have no problem calling them again should a similar situation arise.

Na

Shaun was polite, knowledgeable and responsive to my needs for set-up of the traps and prompt removal of the 2 raccoons captured. The traps were installed on a Friday and Shaun was at my home to pick them up within an hour after I called early on a Saturday. Had the raccoons not been so cooperative, I was told he was willing to leave the traps for 30 days!

Very experienced and very clean and reliable.

I got a call immediately and the provider showed up on time as promised. The skunk was removed!

They came on time and got the racoon in ten minutes.