TRAILER KING

Hardware & Home Improvement Stores

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Showing 1-1 of 1 reviews

Jeffrey C.
12/2015
1.0
home improvement stores
  + -1 more
Before I went to Trailer King I checked out numerous reviews and even Dutchess County Records online.Nothing out of the ordinary and they?ve been around a while so I brought them my brand new pickup for a Leer cap, trailer hitch and drop in bed liner. Too many details to go in to without foaming at the mouth but I was surprised and deeply disappointed by Trailer King?s performance and have been dealing with the fallout for over a month. To be fair Trailer King did attempt to make good on the installation but I lost confidence in them and brought the truck back to the dealership I bought it from. They were very helpful ? and to Trailer King?s credit I did not pay for that. But, they can only do so much and this situation eventually required a nearly 500 mile round trip to the Leer Factory Outlet in Pennsylvania for warranty service. They reset the cap on the vehicle and replaced the wiring done by Trailer King. They didn?t rush anything and paid attention to detail. Rob and Mark are nice folks and do quality work. In the future I?ll just go directly to the LFO for caps, etc. In my newfound opinion, I'll go to the dealership for accessories like bed liners and hitches and go to a cap specialist for the topper. I really wish I had. Really. This was a $41K investment for me and I didn?t need the aggravation. I had intended to talk to Trailer King about a small motorcycle trailer but all I can say now is that I sincerely regret having anything to do with them and will never set foot in their store again. Take that as you will
Description of Work: Install Leer cap, install drop in bed liner, install trailer hitch

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$2,700

    Contact information

    18 MANCHESTER CIR, Poughkeepsie, NY 12603


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores

    FAQ

    TRAILER KING is currently rated 1 overall out of 5.
    No, TRAILER KING does not offer free project estimates.
    No, TRAILER KING does not offer eco-friendly accreditations.
    No, TRAILER KING does not offer a senior discount.
    No, TRAILER KING does not offer emergency services.
    No, TRAILER KING does not offer warranties.

    Contact information

    18 MANCHESTER CIR, Poughkeepsie, NY 12603