Approved Pro
The Pool Cleaner
Swimming Pool Cleaning and Maintenance Service, Swimming Pool Opening & Closing Service,
About us
At The Pool Cleaner, we are here for all your pool needs. We love to keep your pool beautiful and running well at all times. Please do not hesitate to call today for all your pool needs.
Business highlights
15 years of experience
Services we offer
In Ground Pool Service and Repair, Pool Heater Repair and Service , Pool Maintenance, We Do Not Service Pop Up Swim Pools
Amenities
Free Estimates
Yes
Reviews
4.346 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 9% | ||
| 2% | ||
| 0% | ||
| 11% |
Filter reviews by service
Showing 1-25 of 46 reviews
Michelle S.
Jun 2021
Swimming Pool Opening & Closing Service
They arrived 2 hours late. They left equipment on my property came back and got their property without my permission. They dumped dirty water in my pool after they said that they were not going to. They said they were able to fix a patch and then they said that they were not able to. Very unprofessional. Every time I set up a time and date with them they were late or did not show up and they took the top off the pool and left it balled up in the grass.. I would give them no stars if possible.
Nevin S.
Oct 2020
Swimming Pool Opening & Closing Service
Efficient, friendly and communicative service during a very busy end-of-season. Really helpful!
Lisa H.
May 2020
Swimming Pool Cleaning and Maintenance Service
Liz is great opened pool and maintained while we were on vacation highly recommend
Jim K.
Oct 2019
Swimming Pool Opening & Closing Service
they work with you and they do a good job
Eddie F.
Apr 2019
Swimming Pool Opening & Closing Service
Top notch service. Great communication..pricing very very fair. Always willing to help out. Knowledge is mindblowing of her craft. Thanks Liz !!
Sarah U.
Oct 2018
Swimming Pool Opening & Closing Service
I appreciated their prompt response and friendly knowledgeable service. Already scheduled opening for the spring.
Missy M.
Oct 2018
Swimming Pool Cleaning and Maintenance Service
Doris P.
Sep 2018
Swimming Pool Cleaning and Maintenance Service
She is excellent! I was having so many issues with keeping my pool looking clean. The filter was kicking the diamateous earth back into the pool and it was awful. They came out took a look and knew immediately what the problem was. They did the work and my pool looks amazing! They are professional and very good at what they do. I would reccommend them to everyone!
Rebecca M.
Jul 2018
Swimming Pool Opening & Closing Service
Simply would not use again.
Response from The Pool Cleaner
"I have no idea who this is. I did not work for anybody named Rebecca this season?"
Richard W.
May 2018
Swimming Pool Opening & Closing Service
Pool cleaners did a great job. Very knowledgeable and friendly. Prices in line with all other pool cleaners. They have become my go to pool people.
William M.
Sep 2017
Swimming Pool Opening & Closing Service
Great service, very friendly and knowledgeable. I will make them my regular pool service.
Suzy F.
Jun 2017
Swimming Pool Opening & Closing Service
Prompt, friendly, knowledgeable and gave me good information! I will hire them again! And if you have your own chemicals they are glad to use them which will save you money.
Lorraine D.
May 2017
Swimming Pool Opening & Closing Service
Unreliable !Does not show up when she tells you she will. Never came back to clean pool as promised. Ladder was crooked because screws was put in wrong place . Definitely don't recommend !
Response from The Pool Cleaner
"Lady did walk through at the end. Had ample time to have us adjust anything. Also, the screw holes were stripped, so we had to make new holes in already dry rotten deck. Lady approved and paid us. I had a baby 3 days later. Spent 2 weeks recuperating. Sent text message and e-mail to notify. Unfortunate timing but baby came early."
Gregory P.
Oct 2016
Swimming Pool Opening & Closing Service
They did a great job. Friendly, informative, complete.
Claudia T.
Jul 2016
Swimming Pool Cleaning and Maintenance Service
Chose The Pool Cleaner when service we used out of Rhinebeck for ten years got very lax. The Pool cleaner responded quickly. We used company to replace a pump and filter. Owner communicated promptly when unable to make appointment. Rescheduled and came on holiday weekend. No experience using for weekly maintenance yet. Will now hire the Pool Cleaner for ongoing maintenance. Small company- owner does the work.
Sandra W.
Jul 2016
Swimming Pool Cleaning and Maintenance Service
We had not opened our pool for two years. The Pool Cleaners came and did a good job of getting the pool ready to swim in again.
Lisa M.
Jun 2016
Swimming Pool Cleaning and Maintenance Service
Unresponsive, didn't show up when scheduled numerous times, & has yet to complete the job. I would NEVER recommend this company.
Response from The Pool Cleaner
"Was booked through the instant book feature. Do not know this person and was unaware of booking. I also did not know how to use the feature at that time. I also discontinued it after realizing it's not good to book without speaking with the client."
Paul M.
Apr 2016
Swimming Pool Cleaning and Maintenance Service
They were on time, explained thoroughly what needed to be done, worked with us considering there were some repair issues that needed to be addressed.
Ed B.
Apr 2016
Swimming Pool Cleaning and Maintenance Service
They were excellent!
Kathi F.
Apr 2016
Swimming Pool Cleaning and Maintenance Service
very knowledegeable and polite. she opened the pool and came back to clean it.
Angela C.
Mar 2016
Swimming Pool Opening & Closing Service
They arrived on time, did the work quickly and explained what they were doing (this is our first time owning a pool). We'll definitely use them going forward for both opening and closing.
Lisa F.
Nov 2015
Swimming Pool Opening & Closing Service
very quick and efficient
Prisco D.
Nov 2015
Swimming Pool Opening & Closing Service
Courteous and professional
Mike K.
Oct 2015
Swimming Pool Opening & Closing Service
Liz was very professional and the service was great. I will hire them again.
Patti C.
Sep 2015
Swimming Pool Opening & Closing Service
We have communicated via email and she has answered all my concerns in a very timely manner. I greatly appreciate that.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
The Pool Cleaner is currently rated 4.3 overall out of 5.
Yes, The Pool Cleaner offers free project estimates.
No, The Pool Cleaner does not offer eco-friendly accreditations.
No, The Pool Cleaner does not offer a senior discount.
No, The Pool Cleaner does not offer emergency services.
No, The Pool Cleaner does not offer warranties.