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Royal Pools & Spas, Inc.

About us

Here at Royal Pools & Spas, Inc., we pride ourselves on providing the Hudson Valley with excellent service for over 50 years. Whether it is new above ground pools, new Spas, above ground pool liners and repairs or service to all above and in ground pools and spas, we will take care of it! We open and close all pools and Spas. Excellent customer service is our #1 priority. All of our work is done by our own employees. We do not use contractors so you can be assured that we stand behind all of our work. We look forward to working with you.

Business highlights

Se habla espanol
66 years of experience

Services we offer

3 Retail Stores/Showrooms for all of you pool and spa needs., Above Ground Swimming Pools - New Installations, Liners, Repair and Service - Insurance Estimates, Free Professional Water Testing at all of our locations., Inground Pools - Service Open, Close, Repairs and Service., Spas, New Sales, Repairs, Service, Open, Close, Re-location

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.516 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
44%
4
19%
3
19%
2
0%
1
19%
Showing 1-16 of 16 reviews
Leonidas S.
Jul 2020
0.5
We bought an $18,000 above the ground pool and 35 days later it is falling apart. The lining broke due to a defective installation and they do not want to change the lining. The warranty that they are offering is putting a patch on the hole. They are all wrinkled. Very poor job.

D S.
Oct 2017
2.5
Yes, I recommend this pro
.

Edy R.
Oct 2017
4.5
Yes, I recommend this pro

Trevor B.
Aug 2017
4.0
Yes, I recommend this pro

Rosemarie P.
Aug 2017
5.0
Yes, I recommend this pro
$14,000
excellent workers

Patrick F.
Jul 2017
4.5
Yes, I recommend this pro
$1,200
good job a little costly

Tony A.
Jul 2017
4.0
Yes, I recommend this pro
$400
Pricey!!!

Michael L.
Jun 2017
3.0
Yes, I recommend this pro
.

Michelle B.
Oct 2016
3.0
Yes, I recommend this pro
They were ok, but I had to ask the workers to secure the pool cover, because they didn't.

Bettina S.
Aug 2016
4.0
Yes, I recommend this pro
The staff were courteous, knowledgeable, and on time. They took care of business, cleaned up and left my yard in the condition they found it in.

Dan S.
Jul 2016
5.0
Yes, I recommend this pro
Timely, competent, thourough

Lana S.
Jul 2016
1.0
Pool opening includes taking cover off and starting the filter? Took them 30 min and the charge was almost 400.00

L C.
Nov 2015
5.0
Yes, I recommend this pro
$153
i was told that i would be called before the service techs arrived and that did not happened but once at my home they were awesome. they took care of the problem, were extremely professional and knowledgeable.

ELISA S.
Sep 2015
5.0
Yes, I recommend this pro
$12,500
had a very huge project to install a semi in ground pool on a steep slope. the job was great the pool seems to be inground and the slope that was useless in my backyard turned out to be an oasis. best money I invested. from the excavation to the turning the pool on as well as electrical, professional work.

Kevin C.
Sep 2015
5.0
Yes, I recommend this pro
The pool closing service was great. They locked me into a date to close even though I had not submitted the paperwork yet. Worked around my schedule sufficiently to make the process easy. The crew arrived in the time frame promised. They were polite and professional and taught me a trick or two. They did a great job in a short time. I know I will never close my own pool again. The entire experience was smooth and easy. I see why I had to wait a bit to talk to someone. They are busy because of a great service. Thanks to all involved.
Response from Royal Pools & Spas, Inc.
"Thank you for the kind words. We know our customers are busy and that is why they put their trust in us to close their pools and spas and to make the process as painless as possible. We really do appreciate your patience too. The opening and closing seasons are short and we are called by many customers in a very short window. We do respond to everyone of our voice mail messages and hope that you find it is well worth the wait. Many customers do which is why we are so busy. We only use our own employees, never contractors. See you next season.."

James F.
Jun 2015
0.5
Hired to vacuum pool of heavy algae and debris. Showed up Once and had to have them come back. Came back. Job was still not done. I had to vacuum pool. Would not recommend.
Response from Royal Pools & Spas, Inc.
"The key words here are heavy algae. There is no magic wand for clearing a pool with heavy algae. It takes up to 5 visits to clear a neglected pool and many times customers do not want to pay for the number of visits it takes to get the pool in usable condition. In this case, 2 visits were not enough to gt the job done. We would be glad to return to get the pool ready to use, but it takes time and patience. Service charge applies for each visit. Royal Pools has been servicing the Hudson Valley since 1959 and is now in the 3rd generation of family operating the business. We have locations in New Hampton, Newburgh and Poughkeepsie."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Royal Pools & Spas, Inc. is currently rated 3.5 overall out of 5.

Royal Pools & Spas, Inc. accepts the following forms of payment: CreditCard

Yes, Royal Pools & Spas, Inc. offers free project estimates.

No, Royal Pools & Spas, Inc. does not offer eco-friendly accreditations.

No, Royal Pools & Spas, Inc. does not offer a senior discount.

No, Royal Pools & Spas, Inc. does not offer emergency services.

Yes, Royal Pools & Spas, Inc. offers warranties.