Perfect Cut Tree Service & Mulch Inc

I know that Perfect Cut is very popular. But the rep came out to give us a quote on clearing some trees and some land. He stated $3,000 for clearing the land, we shook hands on it, and then he refused to honor it. We never received the estimate for clearing the land, the receptionist said there was none to be sent, and he refused to return our calls. I was shocked. He's worked for us before. All he needed to do was be professional and admit that he wouldn't honor the price. I can't hire someone so dishonorable; this was simply to unprofessional on too many fronts.

The trees were cut down and removed from our property. When they left my property was clean of all debris from the cuttings. Excellent price, excellent work, highly recommended.

They cut down tall trees to prevent them from falling. The pricing was fair. They were extremely careful with a very tall trees and they are honest.

They did a good job.

They did a great job. The price was good. They were right here when they said they would be and did what they were contracted to do. We were very happy with them.

It went well. They did a very good job of cutting down the trees. They did not always respond to the phone calls.

Job from start to finish was preformed with care not to damage anything around the area. Crew did a excellent job cleaning up after they finished.

The tree trimming went well. There was an issue on the placement of the leg of the crane and it cracked part of the walkway. Perfect cut is doing the thing and having it repaired for me.

The only problem was that I had to call several times before the stump was finally removed 6 weeks after the tree had been cut down.

They had an excellent price and beat anyone else around. They arrived on time and did an amazing job and cleaned up perfectly. Highly recommend

Do yourself a favor. Go somewhere else. Literally 30 unreturned phone calls over a 2 week period after written estimate provided to my wife by John in person. Finally a call back stating and I quote "the cost will be DRASTICALLY" higher than their written estimate - Tony. Speaking to Tony, also made clear that the job could not be started for "at least a MONTH". This business does not stand by their written estimates, does not return phone calls, classic BAIT AND SWITCH. Did not even have the decency to let us know perhaps after 10 unreturned phone calls that they did not want the job. Will report them to the BBB. We deal with contractors all the time doing renos and work to rental properties. Save yourself time and aggravation.

Overall well

All individuals involved in this company were a pleasure to deal with. John came in with the lowest estimate and knows the business.

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Very well. They moved our child's playhouse to make sure it wouldn't get in the way of any falling branches. Work was performed and the men cleaned up afterwards. They even had to go up and down a sloping yard to dispose of the tree into their trucks. They were personable as my 17 month old daughter kept waving through the window at them.

Very well. They moved our child's playhouse to make sure it wouldn't get in the way of any falling branches. Work was performed and the men cleaned up afterwards. They even had to go up and down a sloping yard to dispose of the tree into their trucks. They were personable as my 17 month old daughter kept waving through the window at them.

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First off, i must say as a pretty new homeowner i am finding out that anyone could possibly own a business but not everyone is capable of doing good business giving quality service.IT JUST SEEMS LIKE COMPANIES JUST SLAP A NAME ON A TRUCK AND GET A CELL PHONE AS THEIR OFFICE LINE AND NOW ITS A BUSINESS. WITH THESE MODERN TIMES IT SEEMS LIKE GOOD OLD FASHION CUSTOMER SERVICE IS OUT THE WINDOW.THIS IS WHY I JUST DONT RECOMMEND SOMEONE UNLESS THEY MET MY HIGH EXPECTATIONS OF SERVICE. WE ALL KNOW A COMPANY YES YOU TO DEATH UNTIL THEY GET YOUR MONEY. SO WITH THAT BEING SAID I CAN HONESTLY SAY JOHN THE OWNER AND HIS TREE CREW MET THOSE HIGH EXPECTATIONS OF WHAT I EXPECT OF A COMPANY .I WAS EXTREMELY PLEASE WITH THE SERVICE THEY PROVIDED.THEY EVEN TOOK DOWN EXTRA TREES ON THEIR OWN SINCE THEY FELT THEY WERE GETTING READY TO FALL. WHICH THEY WERE. I APPRECIATED THAT. THEY WERE PROFFESSIONAL AND THE PRICE WAS EXCELLENT . I DEFINITELY WOULD RECOMMEND THEM AGAIN. I AM IN MIDDLETOWN NY AND WOULDNT HESITATE TO USE THEIR SERVICE OR RECOMMEND THEM. THANKS AGAIN

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John showed up on time to give me a reasonable quote. His team came on time and took down 4 trees and trimmed back another. They were fast and cleaned up all debris, They stack the firewood exactly where I asked them too. I would highly recommend.

The job was quoted onsite with a walkthrough at a fair price.
The work was scheduled within a few days.
The work was performed by a skilled team.
I was very satisfied with the entire process.

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They were extremely professional and excellent at what they do..everyone on the staff was friendly and knowledgable