
About us
Certified Arborist. We make sure your yard is cleaned to perfection after each job.
Business highlights
Services we offer
Tree Service, cabling, emergency services, rock clearing, stump grinding, tree planting
Amenities
Emergency Services
Yes
Free Estimates
Yes
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Called for estimate in March. DJ was here in 10 minutes with reasonable estimate to remove one tree and two shrubs. Agreed I would call in April when ready to schedule. I called in the morning and he agreed to call me back to schedule that evening. I went to an appointment in the afternoon and returned to find the work was done. This was unexpected and would have been OK, but I found a third perfectly healthy shrub was also removed. DJ returned the next day to remove the tree stump and I asked about the third shrub. He agreed it was his mistake and said he would replace the shrub. Since he was getting the shrub, I asked and he agreed to get a similar second shrub for me that I would pay him for. He did this and planted both shrubs. It will take years for the new shrub to reach the size of the one mistakenly removed, but I am satisfied with his response to an honest mistake.
Two things to note. Transaction was all verbal. There was nothing written regarding the work to be done or the cost. I paid by check after the stump was removed. Also, nobody came to the door announcing they were here to do the work. I would have appreciated knowing before they performed work on my property.
The trees were located in the back yard, between my fence and the neighbor's garage, with only a narrow walkway for access - we of course obtained the neighbor's permission to access the area through their driveway. We only needed the trees taken down - once we see how much sun that area of yard will ultimately receive, I'll be planting some sort of vines or something for privacy, so there was no need to worry about the stumps.
Because this was a smaller job, Mr. Sykes said he'd "fit it in" and leave an invoice for me, which was perfectly acceptable.
The next business day, I was amazed to come home from an early morning appointment (just after 10AM) and find the owner and his assistant here, and the job was almost done! I had intended to take down my clothesline when I got home, but they had already taken care of that. Mr. Sykes also took care not to damage anything, including my newly-planted vegetable garden, and he trimmed some other trees while he was here.
All in all, they were here approximately 2 hours, they left the yard and driveway exactly like they found them (better, in fact, if you take into account the fact that they raked the yard and blew the debris from the driveway!), except, of course, for the lack of trees. They also, at my request, left a couple of stump for my male dog to make use of.
It's clear to me that Mr. Sykes is not only very good at his job and very knowledgeable about trees, but he also seems to really enjoy what he does. I am very pleased I called him and would be more than happy to recommend him to others.
DJ himself trimmed the tree, and did a spectacular job. Everything was done and cleaned up in less than an hour. He even helped me out with a lilac bush that I was having a problem with, he is very professional and knowledgeable, and pleasant to work with.
Highly recommend his services, he was great !
Licensing
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