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Blake Miller Lawn & Landscape

About us

Blake began the business as a teenager and has carried his vision to where it is today. At BMLL we offer a wide variety of lawn maintenance services as well as full design and build capabilities. The staff at Blake Miller Lawn and Landscape ensures the client is given the most high quality product and service the Rochester landscape community has to offer.

Services we offer

Landscaping - design & installation, decorative stone, fertilizer & weed control, mulch, new lawns, patios & walkways, poolscaping. Snow removal., retaining walls, sod, tree & shrub maintenance

Reviews
3.434 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
3%
3
12%
2
6%
1
29%
Showing 1-25 of 34 reviews
Thomas L.
Aug 2022
5.0
Yes, I recommend this pro
$300
It went great. They were timely and when needed adjusted their schedule according to the weather. I have been using this service for 5 years.

Kathy C.
Jul 2020
4.0
Yes, I recommend this pro
The one and only contractor we contacted to design and build our outdoor space! We were impressed from the beginning with the designer's attentiveness to our needs/wants and proposed design. Our project is nearly complete and overall we are quite happy with the results. We recommend Blake and team; good craftsmanship, talented crew, professional interactions and responsive.

Neal W.
Dec 2019
5.0
Yes, I recommend this pro
$50
This service is part of the annual multi-part yard and property fall clean-up and winter readiness. Job was performed was completed as described and earlier than expected!

Neal W.
Oct 2019
5.0
Yes, I recommend this pro
This is part of their fall clean-up service. Like all the other services Blake Lawn and Landscapes perform for me, their work is exemplary.

Tammy C.
Sep 2019
5.0
Yes, I recommend this pro
$300
Awesome!!! Always reliable and my driveway was clear before I needed to leave for work.?

Linda D.
May 2019
5.0
Yes, I recommend this pro
$30
Awesome service, attention to detail. Extremely professional

Gregg W.
Jan 2019
5.0
Yes, I recommend this pro
They are very responsive and punctual and do an excellent job

Dennis F.
Sep 2018
5.0
Yes, I recommend this pro
I sent a request for a quote and received a response within a few hours. The contract clearly stated the cost, offered different payment methods and was in plain English.

Donna G.
Jun 2018
5.0
Yes, I recommend this pro
Perfect. Looks great. We are moving to another mall project with them soon.

Patty A.
Apr 2018
5.0
Yes, I recommend this pro
I have been using Blake Miller for many years for lawn rolling, aeration, overseeding & snowplowing. Great company!

Donna G.
Apr 2018
5.0
Yes, I recommend this pro
$4,000
The work hasn't begun as yet but wanted to comment on the professionalism of providing our neighborhood association with a quote. Josh, from Blake Miller, met me and we walked thru the mall noting things that needed done. He sent me a proposal right on target for our needs but did need minor revision based on stages of the work for completion. He was willing to accept our preference for stages and also deposits for work to be completed (some needed upfront deposit and others will be billed after completion). He listened well, quote was detailed and professionally presentable and he was efficient.

Neal W.
Apr 2018
5.0
Yes, I recommend this pro
The yard clean up is a noticeable improvement (unlike the snow outside my window). I was surprised they came out, with blowers clear the debris and dispersing the water. I know if I need any additional work they're dependable,

Steve M.
Mar 2018
5.0
Yes, I recommend this pro
Very professional from start to finish. They came up with a great design and paid attention to all of the details. I am very particular and I felt comfortable through the entire job. My family and I are more than satisfied with the result. We did meet with a few other companies but chose Blake Miller based upon their design and attention to detail. Glad we did and highly recommend.

Shelli W.
Nov 2017
1.0
$1,500
HORRIBLE. Advertised one price, charged us another. Tried to discuss and come to an agreement. NO WAY, Blake would not have it. Ended contract and sued us for about 1500.00

John F.
Mar 2017
1.0
Horrible, my wife and I did a full year out project in out backyard to put in an In ground pool. Blake Miller accounted for 10% of our whole project cost (which was $6,000h but 100% of our headaches. Then the owner BLAKE MILLER tried to charge me $1,200 over the original $7,000 contract. Don't use this company.

Brian K.
Feb 2017
3.0
They did a lack luster job of plowing and only plowed about 2/3 of the driveway. The driver made one pass up the middle of the driveway and despite their being reflective markers to indicate the boundaries of the driveway left about 1.5 feet on each side unplowed. Additionally the plow left about 3 feet in front of my garage unplowed. I called to complain several times and each time I was brushed off and told they would tell the driver, but the service did not improve in subsequent visits. I was told they don't get close to the garage because garage doors are expensive to replace. I understand that concern, but if three feet is the closest their drivers can get, they may want more experienced and practiced plow drivers. I have had plow contracts with other providers in the past and they never stopped that far from the garage. I would not recommend them and definitely won't hire them again.

Sheila M.
Aug 2016
1.0
$700

I am writing to the attorney general right now regarding this service. It was horrible service. They failed to perform to the terms of the contract. They were late, did not provide the service contracted for, and then sent me to three different collection agencies when I refused to pay the balance of the contract. I wrote to them initially trying to resolve our dispute.  I have called and they don't return phone calls, I responded to the credit agencies, two of which dropped Blake Miller altogether, and the third agency continues to pursue. So I have gone to the Better Business Bureau and have been exonerated by the Better Business Bureau. The business is rated an F by the Better Business Bureau and there are currently 21 complaints against them. The business bureau has advised me to go to the attorney general. My credit rating dropped because of going to collection. There are also other complaints on Angie's List.    


Susan R.
Feb 2016
5.0
Yes, I recommend this pro
unknown

Victoria D.
Dec 2015
3.0
$2,000
The weekly mows were adequate, though they never did a very good job of blowing clippings of my porch and patio, it was serviceable for the $32/week we were paying.
The healthy lawn pest control, fertilization, etc was outsourced to another provider, something Blake Miller never mentioned.  I actually liked the third party folks, Highland, who are apparently in a dispute with Blake Miller over non-payment.   The price was a bit steep, but as I like to bundle services for convenience, it was worth it to me to find an all in one business.  (hence my disappointment over the sub-contracting)
I just got my bill for this year's fall cleanup:  $520!   In past years, I've paid no more than $250 for such service.   Our lot is .75 acres, we have no flower beds or shrubbery and minimal trees.   This is too much, and I was given no indication that it could run this high.   I have paid this bill today, but am deeply upset by it.
Finally, the customer service with Blake Miller is terrible.   When I sent in my 2015 contracts , I requested that my lawn me mowed later in the week than in 2014, when they came on Tuesdays.   When I was assured this was possible, I pre-paid the entire season.   When the mowing started, the came on MONDAY.  exactly the opposite of what I had requested and was assured would happen.   Calls and emails to Blake went unreturned.   Since I had paid for the season, I decided to simply ride it out and find a new provider for the 2016 season.
However, after hearing from Highland Lawn about their issues with Blake, and then receiving that ridiculous bill for my fall clean up, I felt compelled to post here and on other social media sites to share my experiences.

SHelli W.
Oct 2015
1.0
$300
Would not compromise at all.  Horrible experience.

Jennifer L.
Jul 2015
3.0
$250
I was extremely disappointed with the quality of service we received.  Not only were we repeatedly not plowed when we should have been (snow depth above 3 inches), but when we were plowed the service was performed in a sloppy manner.  On one occassion during a bad storm they were so late getting to my house that I couldn't get into the driveway. I don't expect them to be perfect, and i understand bad weather causes delays, but what is the point of paying for a plow service if I can't get into my drive way at all times?

William C.
Apr 2015
5.0
Yes, I recommend this pro
unknown

Sarah L.
Feb 2015
1.0
$300
   As I explained under,"what did the provider do" he did the most miserable job and I would advise anyone who is thinking of hiring Blake Miller not to never hire him. I would love to fire him, however, he insisted we sign a contract, which we never had to do with our last plow man, and he refuses to return the money, he insisted we pre-pay for the entire season. Because we had such  excellent service before ,it simply never occurred to us how badly Blake Miller would turn out to be. So our only recourse is to warn anyone else who is considering hiring this man, not to do it.

Margaret B.
Feb 2015
5.0
Yes, I recommend this pro
$112
He's remarkable. I've referred all the neighbors to him. This year, he's sending out emails when to expect them to come out. And, if I call and ask for a clean up plow he will come right out. He's worked out extremely well.

Cathy S.
Nov 2014
1.0
$300
  1.  The men then proceeded to the back yard. There, they spent time blowing leaves out of my dog kennel and from around my deck. By the time they attacked the bulk of the leaves, they only had time to blow them all to the center of my back yard, before receiving a call from their boss to leave my house and go to another job. 
  2. They apologized to me for not being able to finish my job. They called their boss and told him that the job wasn't finished but they were still instructed to leave right away for another one. Feeling badly about it, they actually offered to come back in their off hours to remove the leaves.
  3. As I looked at the mountain of leaves that stretched across the length of my back yard, I decided to call the boss.

  Suffice it to say, that even though the contract was the same each year and the work was the same each year, the boss insisted that I pay additional money to have the leaves removed. I told him that he was holding me hostage and that this was clearly an unethical business practice. He was very rude to me as was his secretary.
  He said that because I would have my leaves blown into the woods behind my house in the past, that this is why he had to come back to finish, that It took more time to take them to the curb. I told him that the leaves were never blown into the woods and that he was mistaken. The leaves had always been taken to the curb. This was stipulated as part of the contract when his secretary called me the week before to verify this and told me that she would write it on the contract. Of course, this only made him more rude.
  It was very late in the season, so I reluctantly agreed to pay more. He told me that he would come back very soon to take the leaves to the curb for pickup by the town. He never came back. The leaves blew all over my neighbors' yards throughout the winter and killed my grass in the spring.
   This year, my new lawn care providers finished the entire job, in less time, for a little more than 1/3 the cost.
Lesson learned.
Showing 1-25 of 34

Licensing

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FAQ

Blake Miller Lawn & Landscape is currently rated 3.4 overall out of 5.

No, Blake Miller Lawn & Landscape does not offer free project estimates.

No, Blake Miller Lawn & Landscape does not offer eco-friendly accreditations.

No, Blake Miller Lawn & Landscape does not offer a senior discount.

No, Blake Miller Lawn & Landscape does not offer emergency services.

No, Blake Miller Lawn & Landscape does not offer warranties.