Clayton-Richards Stoves & Fireplaces

He arrived on time, was courteous and professional. He measured and left to get the correct cap. He returned and completed the work without any problems.

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We had an emergency call to Clayton Richards- we have no heat and no hot water because our old boiler in our new home is out of commission. No other company could get to us for weeks! (One of those companies recommended that we call C.R.) The fireplace is our only source of heat at the moment and because we just moved in we didn't know what shape the chimney was in. Clayton Richards came within a few HOURS of calling, did a thorough check and to our surprise the fireplace had never been used! They dropped the emergency fee down because they didn't need to sweep. Now, we are able to stay warm until the plumber and gas company come in. Thanks so very much to all of those at Clayton Richards! I highly recommend this company to all my neighbors!

.Our brick chimney had been slowly pulling away from the house. Back in 2007 we had this company strap the top of the chimney to the house. This has worked out well. Three years later, during a routine oil burner service by our oil company, the service person noticed a small gap between the inside of the chimney and the outside air. This must have occurred during the original problem and gone unnoticed during prior servicing. We called Clayton Richard with the idea that we might have to a new chimney installed. Instead, they recommended a chimney liner, which is metal tube that fits inside the chimney. They were then able to connect my oil burner securely to the chimney interior. This saved us a lot of money. I recommended this company to a friend, and he was so happy with their work that he in turn recommended it to his son.

Went great

He did a wonderful job. He stood by his work. I've used him for the last 3 years. One of the years, the chimney didn't seem to draft right and he came back immediately and reworked it. He was very clean and efficient. He was a little pricey but worth it! He makes sure it's done right.

Eric came here punctually and got the job done. He told us that a chimney liner would be needed in the future, but we know this is to be expected since the house is 52 years old. We will definitely continue to use Clayton Richards and will continue to recommend this company.

Very well, we are happy with the quality of the work.

They climbed up on the roof and they took a look at the chimney. They observed that the first two or three rows of bricks at the top of the chimney had disintegrated and fallen off. There is something called the flue. It is earthenware tied up sort of a rectangular thing that comes in two or three foot sections. It's packed one on top of the other like paper rolls and it is hollow in the middle for all the smoke from the chimney to come out of. It kind of winds the inside of the chimney. It's a kind of earthenware which is a kind of a clay pot. It is like those big flower pots. That's how it looks. It turned out the first layer of that looked like it was sort of not there anymore. The first couple of feet were no good. When the guy went up there he had the clever idea of taking a picture of what it looked like and sent it from his cell phone to my cell phone, which of course came with a date and time; so he didn't have to fake that one. He said that it was what it looked like up there. He told me that what he needed to do was to put in a replacement piece of the missing flue, put 3 new rows of bricks to match what was already up there and then they put two hat on sticks like things. He told me that I would have to drive around the walk to see chimney caps. I've never seen chimney caps before; so I never knew what he was talking about. Now we have caps on our chimney and creatures can’t get in there anymore. I spent $184.66, but that might have been a second payment. I think I paid more than that but I don't remember. He was very pro-active and creative in terms of finding out what needed to be done. He made sure that he got it done, and according to my thinking it was a capital improvement because he put in stuff in my house that will be there forever. Capital improvements carry no sales tax. He was willing to work with me on that one and not charge any sales tax. I appreciated that and he did a really good job. In fact, he put one shape of a hat like thing on there, and told me it was a temporary one, because I didn't have what I really wanted to put up there. He came back later and put up one more. There were two of them and he wanted one of the two of them to match. Initially there was a round one and a rectangular one. He didn't want to look for that. He came back another day and put two rectangular ones. He really cared how it looked when he was done.

in strong wind my chimney cap blew off. it reminded me that it had been a year since the last time the chimney was cleaned. they showed up the next day cleaned the chimney and made slight repair to the cap and reattached it. there was no additional charge for the cap.

They were nice and friendly, clean and professional, and it was the first time that I used them. They didn't leave anything back that I had to clean up. They called before they were coming, and they were on time. Their prices were comparable.

Smoothly.

Excellent experience. Steve was very friendly despite doing a messy and dirty job. The work was performed well.

Either cover of chimney cap had to be reinstalled or replaced by a new chimney cap. At the recommendation of my oil delivery company called Clayton-Richards. Was advised by company that if cap could be reinstalled it would cost approximately $45. If it needed to be replaced by a whole new structure of a chimney cap expect to pay $120-180. Repairman came as scheduled was polite and informative and explained the repair. Cap was reinstalled over the old chimney cap structure.

It went well, as usual. The cleaner, Mike, remembered more about my life last time he was here than I did. Nice fellow

This company was consistently polite and helpful. They responded immediately when the first attempt to fix the problem didnt work. I was not charged for the corrections that needed to be redone. I would certainly recommend them for chimney repair work.

MY LOCAL CHIMNEY SWEEPING COMPANY IS EFFICIENT AND CLEAN. THEY WERE HERE WHEN I NEEDED THEM. I DO NOT HAVE TO WAIT A LONG TIME TO SCHEDULE AN APPOINTMENT. THEY USUALLY ARRIVE WITHIN A WEEK OR SO OF MY CALL.

THEY WERE TIMELY ON THE SERVICE. WE NEEDED TO CALL THEM BACK A SECOND TIME BECAUSE THERE WAS DAMAGE ON THE CHIMNEY, BUT THEY FIXED THAT WITH NO PROBLEM. I WAS NOT HAPPY ABOUT THE QUALITY THOUGH.

IT WAS FAIRLY EASY TO SET AN APPOINTMENT THAT WORKED WELL WITH MY BUSY SCHEDULE. THEY ARRIVED CLOSE TO THE SCHEDULED TIME, AND DID THE JOB WITHOUT WASTING ANY TIME.