Better By Butler Inc
About us
Experienced in all aspects of carpentry and contracting from framing to finish. Have licensed, insured subs for plumbing and electrical work. 2 employees. Cost is determined by the job. Travel charges may apply.
Business highlights
23 years of experience
Services we offer
Cabinet Making. Carpentry. Windows. Doors. Siding. Decks & Porches. Handymen. Basement & Attic Finishing.
Amenities
Free Estimates
Yes
Reviews
4.831 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 0% | ||
| 3% | ||
| 3% | ||
| 0% |
Showing 1-25 of 31 reviews
Thomas G.
Nov 2015
Very responsive, careful, thoughtful work... Great person to work with
Gregg Y.
Nov 2014
Absolutely flawless execution. Prompt, clean, competent, polite and fair. Highly recommended; I would definitely use them again.
Lisa Z.
Jun 2014
Great! I was pleased with this project. all went well, Mr Butler updated and framed out my detached single car garage opening for a newer larger door. All trim and major project work was done better than my expectations. Professional and reliable.
Lorraine W.
May 2014
He his excellent, neat and clean. It was a very good experience.
Richard M.
Jan 2014
Original estimate was exceeded due to an error in material size and quantity ordered; installation was Mr. Butler's first of this material (Azek) and the fastening method used was not according to the manufacturer's recommendations. Work proceeded more slowly and with more frequent interruptions than we would have liked. Granted, some of the delays were weather related and the company had a backlog of work from storm damage (due to, I think, Hurricane Irene), but that should have meant postponing taking on new contracts. Also, working with the small crew he had, should have given Mr. Butler pause in beginning new contracts. Mr. Butler's delayed or lack of communication also added to the frustration and dissatisfaction we felt regarding the progress of the job. The best outcome of the completed job is that I will not have to paint and stain the new posts, railings and decking any more.
Stuart B.
Aug 2013
I'm satisfied with all of the work. I don't recall the price but do remember it was the best price I was quoted. The workmanship was very good.
HARVEY C.
Nov 2012
Excellent fast work. I had spent a lot of money on a special door and couldn't have used it without Butler's carpentry work.
Lynne L.
Oct 2012
Charlie responded to our email and scheduled an appointment for the estimate very quickly.
Although we had to wait for an opening for him to schedule us for our job, I'm glad we had waited.
He's easy to have in your home, works steady and is very patient in listening to the homeowners questions and concerns.
Although we had to wait for an opening for him to schedule us for our job, I'm glad we had waited.
He's easy to have in your home, works steady and is very patient in listening to the homeowners questions and concerns.
Judy G.
Aug 2012
Charles was very nice but the quality of work was terrible. The deck is not even and I feel that we will have to re do the whole thing within a couple of years. The nails (not screws as requested) are not in a straight line and I had to have him come back to change some out because he used two different types of nails, they were already starting to rust. The design is what we wanted but the workmanship is terrible.
Response from Better By Butler Inc
"I'm sorry to have disappointed this customer. We discussed nails versus screws and the customer opted for nails because of the lower cost, otheriwse I would have gladly used screws. The deck is not "even" because the pool and house were not in line, necessitating angling the boards nearest the house, as this was most aesthetically pleasing. I thought I had worked to satisfaction by going back free of charge and making replacements as requested."
John B.
Aug 2012
I recently submitted a negative report about Mr. Butler. That report is still posted but should be ignored. Unknown to me what that Mr. Butler had suffered a personal situation that prevented him from responding to my requests. For privacy reasons I am not going to go into that matter further but since becoming aware of this matter I now realize that my misgivings were not of Mr. Butler's fault.
I have therefore re rated his company bringing it back to the over A level I had previously rated his services.
Again please ignore prior July review.
I have therefore re rated his company bringing it back to the over A level I had previously rated his services.
Again please ignore prior July review.
Response from Better By Butler Inc
"Thank you so much! The overall response from the community after my injury was really heartwarming. I am well on my way in recovering and ready to get back to work"
Lynne L.
Jul 2012
Better by Butler did contact me and performed the work installing crown molding to our satisfaction. I do not recall the cost but I can tell you that it was fair and reasonable.
Response from Better By Butler Inc
"I am so sorry to have disappointed some Angie's List customers this summer. I was VERY seriously injured, and was not able to respond to requests. It is only now in late August, that I am recovered enough to be back at work. Again, my apologies"
John B.
Jul 2012
On time. work went smoothly, no issues.
John D.
May 2012
excellent, highly recommended, a true old school pro
John B.
Mar 2012
Responded quickly to a request for service and completed the repairs in the scheduled time frame. The telephone answering machine doesn't identify the company but the response time for a call back was acceptable.
Richard M.
Mar 2011
I had a good experience with Better By Butler Inc.
John D.
Aug 2010
great
Steven W.
Jul 2010
Whatever task we ask him to do, it is always completed on time in a professional manner. We feel very lucky when we are able to hire his company to do various tasks for us.
Marie R.
Jul 2010
Very well,see above. They were here in December 2009, and June 2010.
ANN B.
Dec 2009
Animal made hole in the vent trying to get in attic. Called Better By Butler. It was about a week before the work was done. Changed vent and put screen over it to prevent anything from coming in. Seems very honest. Told my daughter that she could send him a check if she didn't have the money at the time of the repair. Will be needing some work done in the future, and will call him again.
Mary N.
Dec 2009
Could not have gone better. best price, reliable, honest, timely, skilled... good work.
Michael W.
Aug 2009
We couldn't have had a better experience. Charles was on time for the estimate, came to do the job as scheduled, and the cost was aligned with his estimate.
HARVEY C.
Jan 2009
I got several estimates. They gave me the best price. They promptly did the work. They did the job better than I would have thought possible. Everything is perfect.
JOAN S.
Oct 2008
Great experience. I can now open and close both my doors. He is an experienced carpenter.
Larry P.
Jun 2008
Using a special tool, he was able to unfreeze the screw. He then proceeded to mount the mounting plate using a spread Molly, instead of one of those cheap plastic molly. Then proceeded to put back together the towel and remount. This is the 2nd time I've used this service and I will continue to use as needed.
Marvin C.
Mar 2008
He did everything as specified. He was punctual, and he does quality work.
Licensing
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FAQ
Better By Butler Inc is currently rated 4.8 overall out of 5.
Yes, Better By Butler Inc offers free project estimates.
No, Better By Butler Inc does not offer eco-friendly accreditations.
No, Better By Butler Inc does not offer a senior discount.
No, Better By Butler Inc does not offer emergency services.
No, Better By Butler Inc does not offer warranties.