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Need a Hand Remodeling and Home Services, Inc. logo

Need a Hand Remodeling and Home Services, Inc.

Landscape - Soil, Sand, Mulch and Rock Delivery, Landscape - Minor Grading or Resloping, Garage Building Service,

About us

Need a Hand Remodeling and Home Services Inc. is your one stop shop to handle all phases of construction! From basements to attics and everything in between, we can help make your dream a reality. Some projects from the past 12 months include: - a complete 1700 square foot house renovation, from bare studs to finished product, including new metal roof, new front porch, and high-end interior finishes - 1800 square foot custom house build from ground up - complete gut and remodel at Hannoush Jewelers at Destiny USA Mall in Syracuse, NY - new LED drive thru menu boards for Popeyes Chicken at multiple Rochester NY locations - various basement, kitchen, and bath remodels around Greater Rochester

Business highlights

11 years of experience

Services we offer

Handyman, Small Projects

Reviews
4.934 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
3%
1
0%

Filter reviews by service

Showing 1-25 of 34 reviews
Ryan A.
Oct 2023
5.0
Basement - Remodel
Yes, I recommend this pro
$19,030
Working with Justin and his team of trusted partners was an exceptional experience, with only a few minor exceptions. The quality of their work was outstanding, and they managed to stay within our budget, providing us with a solid end result. Throughout the project, we encountered a few changes, whether they were related to our preferences or structural elements, but the team handled them with ease. The crews were efficient, focused, and personable, seamlessly blending into our environment. Their professionalism allowed me to confidently travel cross country while the job was being completed, knowing it would be handled properly. Moreover, the team struck a perfect balance between seeking our input and confidently guiding us on the best approach for our basement design. Although there were some delays due to other projects, a bit more proactive communication would have been appreciated. However, once we were underway, we were always kept informed about the progress, so we never felt left in the dark. Furthermore, they promptly addressed any minor issues that arose and even went the extra mile by subcontracting an additional trade to fix an exterior plumbing problem, ensuring it wouldn't impact our brand new project down the line. I would highly recommend Justin and his team, as they belong to the top 25% in their field. We extensively compared different options, and their combination of cost, quality, and timely delivery stood out from the rest. Other bids we received were either excessively high or suspiciously low, making us uncomfortable with both approaches when compared to Justin's team. If you're on the fence, I encourage you to take the leap and give them a chance to work on your project. Just click the button and let them impress you.

Libby B.
Oct 2023
5.0
Aluminum or Steel Fence - Install
Yes, I recommend this pro
Justin clearly communicated the scope and expected cost of the projects up front, and kept us informed along the way. He also worked with us to find creative solutions when we ran into a challenge with our fence. Both our fence and bathroom were finished in less than two weeks and we are super happy!

Kyrsten S.
Sep 2023
5.0
Wood Fence - Install
Yes, I recommend this pro
$12,000
Justin was so professional, kept us in the loop during the whole process and did an amazing job building our fence! We will definitely hire him for more home improvement jobs in the future!

Richard W.
Apr 2023
5.0
Bathroom - Remodel
Yes, I recommend this pro
$13,000
Really glad we chose this group. From the project scope to signing the dotted line, to getting the work completed Justin made himself available to answer any questions we had. His team was great at communicating when they would be coming and going, double checking expectations and getting the job done well and to our liking. They really cared about their work and making us happy with the finished project. Outstanding crew all around. Would highly recommend this group. When the next home improvement project comes up, we will be looking to work with them again!

Brittany H.
Apr 2023
5.0
Chain Link Fence Installation
Yes, I recommend this pro
$750
Justine, and his team was great thry communicated with me worked fast and efficient and it came out looking amazing!

Debbie B.
Apr 2023
5.0
Wood Fence - Install
Yes, I recommend this pro
Justin had great communication, his team showed up on time and did a great job. They replaced a privacy fence. Highly recommended.

Karrie S.
Mar 2023
4.5
Bathroom - Remodel
Yes, I recommend this pro
They are very thoughtful and they work hard to make you happy.

Kim K.
Feb 2023
5.0
Basement - Remodel
Yes, I recommend this pro
Was very professional knowledge and experience thanks for the advice and suggestions and quote !

Lauren C.
Dec 2022
5.0
Wood Fence - Install
Yes, I recommend this pro
Justin and team were great! Would absolutely hire again.

Lorraine V.
Oct 2022
5.0
Shed, Barn or Playhouse - Build
Yes, I recommend this pro
Timely service. Done 2 months sooner

Alan W.
Oct 2022
5.0
Wood Fence - Install
Yes, I recommend this pro
Great.

Kimberly W.
Sep 2022
5.0
Wood Fence - Install
Yes, I recommend this pro
$3,750
They were very professional and did a great job.

Kelley M.
Aug 2022
5.0
Wood Fence - Install
Yes, I recommend this pro
$11,000
They are very professional and completed the work in the time frame & cost that was quoted. I would recommend them to anyone. Iâ m planning on having them return for more work.

Keli C.
Aug 2022
5.0
Wood Fence - Install
Yes, I recommend this pro
$4,000
Justin and his team at Need a Handweâ re amazing. They went out of their way to accommodate my moms needs. They were creative, efficient, respectful. I appreciated their going above and beyond Need a Hand is now our go to for all projects around the house. Affordable efficient polite and great workmanship!

Lindsay H.
Jul 2022
5.0
Addition to Existing Structure Building Service
Yes, I recommend this pro
$40,000
We hired Justin and his team for an addition we wanted put on. This was our first major renovation and Justin was very easy to work with. He was very clear and straight forward about everything, always kept us in the loop and got back to us with answers in a very timely fashion. His team is very respectful of our space, knowledgeable, answered any questions we had for DIY products, and kind to our two dogs who would occasionally get in the way lol. In the end, we got exactly what we wanted. Thanks NAH!

Danielle P.
Jul 2022
5.0
Wood Fence - Install
Yes, I recommend this pro
DONT HESITATE!!!! I'm not gonna lie I was hesitant at first. I have been burned before and I was afraid of it happening again. But I'm so glad I went with my gut and hired Justin and his guys. They were very knowledgeable and professional about doing my fence and Justin always made sure I was happy with what his guys were doing and how they were doing it. They showed up every day ready to work and worked their butts off in the heat. The job was done in less than a week and I am now enjoying my new favorite place to hang out. Thanks Need a hand ? The Palmgreens

Oleg K.
Jun 2022
5.0
Landscape - Minor Grading or Resloping - For Business
Yes, I recommend this pro
"Need a Hand" company was matched by HomeAdvisor for my drainage project and I hired them for basement finishing as well. They did a great job on both projects. Justin and his crew are real professionals and are very easy to work with. The prices are reasonable and they work really fast. We are happy with the results and would highly recommend them.

Michael I.
Dec 2021
5.0
Major Home Repairs (General Contractor)
Yes, I recommend this pro
Excellent job... very respectfull, hard working and honest!!

Donna Z.
Oct 2021
5.0
Landscape - Install Landscaping for Yard or Garden
Yes, I recommend this pro
Justin and his team handled every aspect of our side yard renovation which included grading, drainage, building a retaining wall, patio, fence and laying sod. They are knowledgeable, communicative and professional. He was willing and able to customize the project to fit our specific needs.

Mike M.
Sep 2021
5.0
Deck or Porch - Repair
Yes, I recommend this pro
As other revies have stated,professional, timely,great job for the price!

Fred D.
Aug 2021
5.0
Wood Fence - Install
Yes, I recommend this pro
$11,000
Justin and his team did a great job for us on a fence install and kitchen flooring. He is very responsive and professional. I wouldn’t hesitate to reach out to him for projects in the future.

Patricia R.
Jul 2021
5.0
Brick and Stone Patios, Walks, and Steps - Install
Yes, I recommend this pro
Justin and team were very professional, polite, and very knowledgeable . I would highly recommend them and will definitely hire him for future jobs. He kept in contact with about when they would be coming to do the work. The rain was not cooperating. The front steps look as good if not better than when originally done. Excellent quality and workmanship.

Leah B.
Nov 2020
5.0
Wood Fence - Install
Yes, I recommend this pro
Justin and his team were professional and completed the project right on time. Justin stayed in constant communication with us throughout our fence installation. Our backyard is on a pretty steep slope, so we weren't entirely sure on what would look best for the space, but we trusted Justin to guide us through this process. He gave us his honest opinion throughout the installation, and we were so pleased with how it turned out. I would definitely recommend Need a Hand and will be working with them on any future projects!

Molly J.
Oct 2020
5.0
Garage - Remodel
Yes, I recommend this pro
The garage remodel was done on-time and on-budget.

Barbara H.
Oct 2020
2.0
Deck or Porch - Build or Replace
Does not know how to treat a customer, does not return phone calls and took the money and ran. Emotional Immaturity and did not want to do what I wanted to be done. Not a man of integrity.
Showing 1-25 of 34

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Need a Hand Remodeling and Home Services, Inc. is currently rated 4.9 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
No, Need a Hand Remodeling and Home Services, Inc. does not offer free project estimates.
No, Need a Hand Remodeling and Home Services, Inc. does not offer eco-friendly accreditations.
No, Need a Hand Remodeling and Home Services, Inc. does not offer a senior discount.
No, Need a Hand Remodeling and Home Services, Inc. does not offer emergency services.
No, Need a Hand Remodeling and Home Services, Inc. does not offer warranties.

Contact Information

PO Box 254, Palmyra, NY 14522

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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