Kevin's Royal Automotive

It was just awful. To top off the non-working car, the employees were incredibly rude. After the money was in their hands, their true personality came out. They were rude, they were not helpful. They have continued to harass my family and I on social media. I have tried to post reviews to tell others about my experience, but have noticed that Kevin personally attacks those who criticise his business. He calls them out by name and attacks them on social media when they ask him not to. I am not going to go back to Kevin for fear of what he might do. It's rumored that he has an anger problem, and I don't want him to yell at me or hurt me. If you check out the real reviews, you'll see how people feel. He always points to his 40 years of great service, but I think he gets reviews deleted or gets more people to only post positive reviews. Here's my actual experience. Bought a bad car, was swindled into them taking my money, getting insulted numerous times, and then seeing people be harassed online. This is my second review ever online, but I thought something had to be said. My family and I now only have one car, and since we needed it to get around, some people in our family have lost their jobs. Thanks, Kevin.

unknown

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I bought the car there and they are real good. They are always prompt and they get it done. They are very pleasant. I had some bodywork done there too on one of my cars and they are really good about it.

We are very satisfied with the service we have received and for a long repair such as the two accidents, we received a loaner car at no charge. We couldn't be happier with the service and convenience since they are located less than one mile from our home.

Because the car was so new, they didn't charge me a penny. They are excellent; excellent service and excellent people. I love it there. With regard to price, I think they are very reasonable. I use them every time I have service on my car.